NHTSA Complaint #11383931 — 2008 MERCURY MARINER

TL* THE CONTACT OWNS A 2008 MERCURY MARINER. THE CONTACT STATED THAT UPON START OF THE VEHICLE, THE STEERING WHEEL INTERMITTENTLY SHOOK WITHOUT WARNING. RECENTLY, THE POWER ASSIST FAULT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHILE THE CONTACT WAS DRIVING 40 MPH. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.