NHTSA Complaint #11302707 — 2008 MERCURY MARINER STEERING

Complaint Details

ODI Number	11302707
Vehicle	2008 MERCURY MARINER
Component	STEERING
Date of Incident	June 13, 2019
Date Filed	January 29, 2020
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

WHILE DRIVING DOWN THE BAJA PENINSULA MY STEERING WHEEL BEGAN TO VIBRATE AND MAKE STRANGE NOISES. SHORTLY AFTER I LOST ALL POWER STEERING MAKING NAVIGATION OVER THE MOUNTAIN ROADS EXTREMELY DANGEROUS AND HARD. ONCE HOME IN THE US I CONTACTED A LOCAL FORD/MERCURY DEALER AND WAS TOLD THE RECALL HAD ALREADY BEEN SATISFIED. BUT NOW I'M SEEING HUNDREDS OF COMPLAINTS ABOUT STEERING ISSUES OCCURRING WITHIN THE SAME TIME FRAME AS MY OWN.

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