NHTSA Complaint #11429573 — 2008 MERCURY MARINER

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at 50 mph, the electric power steering failed, and the steering wheel was difficult to turn. The contact was able to drive the vehicle to his residence. The contact had his friend who is an independent mechanic diagnose the vehicle. The mechanic determined that the power steering sensor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 200,000.