2005 JEEP LIBERTY Suspension Problems

The ball joint broke while I was driving I lost all control of vehicle

The contact owns a 2005 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal sound coming from the vehicle, and the vehicle was shaking erratically. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transfer case and transmission failure. The contact was informed that the transfer case and the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact researched NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was made aware of the failure and a case was filed. The contact was advised to submit the repair documents regarding the failure. In addition, the contact was informed that the replacement of the transfer case and the transmission replacement were not covered under the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure...

I was driving on a bridge and my ball joint broke. Blew a hole through my tire and my rim and the fender flare blew off. I had had that same ball joint replaced approximately two years prior maybe sooner. I got this Jeep in 2017 and I have replaced the driver side ball joint twice the passenger side ball joint once and the ball joints look bad again.

About 6 months ago the passenger side front end to hit the ground, just after going 60 miles an hour thankfully turning in daughter's driveway. Lower ball joint passenger side came apart. On Monday doing 35 mph the driver side hits the pavement hard! Luckily I ditched in a driveway on the left! The tire slammed into the fender well breaking the plastic there and the piece that goes back under the doors? Ball joint broke completely into? I'm on my third day of working in the rain alongside a road repairing this?

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 70 MPH, the vehicle swerved to the left across three lanes of traffic and the contact turned the steering wheel to the right to prevent the vehicle from veering to the left. The contact then stopped on the shoulder of the highway. The contact stated there was no warning light illuminated. The contact stated that the Police were on scene and determined that the vehicle could not be driven. The contact stated the Police Officer picked up the ball joint that had detached from the driver’s side front suspension of the vehicle. The vehicle was towed to the residence. The vehicle had not been taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 06V288000 (Suspension). The manufacturer was not informed...

Lower ball joints gave out on driver’s side while turning, snapping the wheel/tire from the car and dropping vehicle down abruptly. Dealership who fixed the lower control arm and hitch recalls, did not fix and said there was no Lower Ball Joint recall- which was a confirmed recall and lead to vehicle damage and safety hazard

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 10 MPH, the suspension suddenly failed, causing the front end of the vehicle to drop down and the vehicle became undrivable. The vehicle was towed to an independent mechanic where it was diagnosed that the front driver's side lower ball joint had failed. The vehicle was not repaired. The local dealer was notified of the failure but did not offer any assistance. The manufacturer was not notified of the failure. The failure mileage was approximately 157,000.

I was traveling on the highway at about 60 mph, hit a small bump in the highway and nearly lost total control. Pulled over and came to a complete stop. Re-entered the highway and nearly lost control even at a slower speed, 55mph.

Slowly crossed railroad tracks ball joint came disconnected forcing disconnection of the front drive shaft

The contact owns a 2005 Jeep Liberty. The contact stated while driving approximately 10 MPH, the front driver’s side wheel detached from the vehicle. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 06V288000 (Suspension). The vehicle was repaired but continued to experience the same symptoms. The vehicle was towed to a local dealer. The manufacturer was informed of the failure but was unable to assist. The failure mileage was approximately 75,000.

I have a 2005 Jeep Liberty Sport. I was backing out of my driveway when I heard a crunching sound. I got out of the car and saw that the passenger side of my car was much lower than the driver's side. I noticed that their was windshield wiper fluid pouring out of the front end. Upon inspection, I noticed that the ball joint had snapped and the control arm was almost on the ground. Had I been able to get to the freeway as planned, I could have been seriously injured. I called to verify recall information and was informed that the ball joint recall issue had been resolved. However, with further investigation, it seems that this issue is happening after the repairs as well. I have attached pictures. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2005 Jeep Liberty. The contact stated the recall repair of NHTSA Campaign Number: 18V278000 (Suspension) was completed. The contact stated while driving 35 MPH, she heard abnormal sounds coming from the rear-end of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear upper and lower ball joints needed to be replaced. The dealer was not notified of the failure. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was repaired. The approximate failure mileage was 9,000.

In the past 15 months (recently as last week) I've had to replace the ball joints in the front end. We are the original owner and have the same address when purchased. I see there was a recall notice but i was never informed. NHTSA Recall #06V288000. The repair on 9/210/21 repair was a total of $516.00. The repair in 6/2020 was $516.00 as well. Lower ball joint - $136 Upper control arm - $130 Labor - $250

Reversing out of a driveway went to turn wheel heard loud pop snap front passenger side went to ground fender popped lose discovered by tow that the lower ball joint had snapped and possible lower control arm

Right upper ball joint control arm collapsed while in the drive-through at McDonald's could not move the car turn it or do anything it completely collapsed on the front right side due to corrosion of the lower ball joint and then I know this has been recalled however my car is not under the recall and I don't understand why because it was the same exact issue it's a Jeep Liberty

Drivers side lower ball joint catastrophic failure with no warning signs evident except split boot(s). Separation/break from upper control arm, tie rod and steering assembly at low speed reverse. NHTSA Recall ID: 06V288000 (Daimler-Chrysler Notification Code: F23) of lower ball joints performed by Chrysler authorized dealer/repair station 2007. Dealer contacted two (2) weeks prior to incident to coordinate possible re-repair and/or consideration of faulty OEM parts used in original recall. Consumer stated gas smell around his car and inside. *JB

The contact owns a 2005 Jeep Liberty. The contact stated while driving 35 mph, the steering wheel would shake with the vehicle wobbling. The contact stated that the vehicle was out of alignment. The contact informed the original owner of the failure, who then took the vehicle to an independent mechanic who diagnosed that the ball joint was faulty, but only performed an alignment. The failure recurred. The dealer was made aware of the failure but did not diagnose or repair the vehicle. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 98,500.

FRONT LOWER BALL JOINT ON RIGHT SIDE HAS FELL OUT TWICE, 8 MONTHS APART. BOTH TIMES THE VEHICLE WAS IN MOTION, GOING LESS THE 20 MPH. ROAD CONDITIONS WERE DRY, AND ON ON REGULAR PAVED ROAD. I WAS DRIVING STRAIGHT ON THE ROAD BOTH TIMES. THE FIRST TIME IT BROKE, IT CAUSE MY WHEEL TO BREAK AND FLATTER MY TIRE, SECOND TIME IT DAMAGED MY WHEEL BUT DIDN'T NOT BUST THROUGH IT. MOTOR MOUNTS HAVE BROKE 2 TIMES AS WEEK 1 WEEK AFTER REPAIRED IT BROKE THE 2ND TIME. TRANSMISSION MOUNT HAS ALSO BROKE.

THE RIGHT FRONT WHEEL/ TIRE SEPARATED FROM THE SUSPENSION WHILE DRIVING. I WAS ON THE 5TH FLOOR OF A PARKING GARAGE. I WAS TOLD THIS WAS DIRECTLY CAUSED BY THE LOWER BALL JOINT FAILING. THIS WAS ON A 2005 JEEP LIBERTY RENEGADE. RECALL REPAIRS PREVIOUSLY PERFORMED ON FRONT LOWER BALL JOINTS ON 04/09/2007. I NO LONGER OWN THIS VEHICLE.

LIKE EVERYONE ELSE IS REPORTING ALL OF MY UPPER AND LOWER BALL JOINTS ARE BAD ON MY 2005 LIBERTY. WITH JUST OVER 125K MILES I HAVE BEEN TOLD THAT I HAVE OVER $3,000 IN REPAIRS NEEDED, FRONT UPPER AND LOWER BALL JOINT, REAR BALL JOINTS, FRONT HUB BEARINGS AND BOTH FRONT CV AXLES. THIS IS THE ENTIRE FRONT SUSPENSION (REAR LOWER BALL JOINTS WERE COVERED IN A RECALL AND WERE REPLACED AFTER WE HAD TO HAVE IT TOWED IN FOR BREAKAGE) . THIS IS OBVIOUS A PROBLEM AND JEEP NEEDS TO DO A RECALL AND REIMBURSE PEOPLE FOR THEIR EXPENSES.

MY FRONT BALL JOINT AND CONTROL ARM BROKE WHY DRIVING DOWN THE ROAD

AFTER INSPECTION FROM MECHANICS I WAS TOLD MY 2005 JEEP LIBERTY WAS HAVING THE SAME PROBLEMS AS THE OTHER 05 LIBERTYS IM REFERENCE TO THE FRONT LOWER BALL JOINTS WHERE THE DEFECT IS ALLOWING MOISTURE TO GET IN DAMAGING THE BALL JOINT AND IT'S CRACKING AND RUSTED AND BAD NEEDS TO BE REPLACED THERE IS NO RECALL FOR MY VIN WHEN I PUT MY VEHICLE INTO GEAR AND START DRIVING FORWARD OR REVERSE I GET LOUD POPS AND. CRACKING NOISE ALSO ANYTIME I HIT A BUMP AND SOMETIMES WHILE DRIVING ON HIGHWAY I WAS TOLD THE RATE AT WHICH IT'S DETERIORATING AND HOW BAD IT IS IS EXCESSIVE AND NEEDS FOR A SAFETY CONCERN

MY HEATED SEAT WAS ON LOW AND IT HAS BEEN GETTING EXTREMELY HOT LATELY, WELL TODAY IT CAUGHT ON FIRE. AND ABOUT A MONTH AGO MY BALL JOINTS ALL WENT OUT WHILE DRIVING.

BUSHING AND BODY BUSHING ON FRONT OF THE VEHICLE, SQUEAK VERY LOUDLY ANYTIME THE VEHICLE IS IN MOTION, OR WHEN SOMEONE ENTERS OR EXITS THE VEHICLE, THE ADDED WEIGHT TO THE VEHICLE, CAUSES THE VEHICLE TO SQUEAK FROM THE FRONT UNDERSIDE OF THE VEHICLE, EVERY BUMP OR RUFF SPOT IN THE ROAD, TURNING THE STEERING WHEEL EITHER DIRECTION, EVEN THE SLIGHTEST CAUSES VERY LOUD SQUEAKING, THE SQUEAKING IS PRESENT WITH SIMPLE ROCKING OF THE STEERING WHEEL. THE STEERING FEELS TIGHTER AND SIMPLE TURNS REQUIRE MORE BODY MUSCLE USE, WHEN THE VEHICLE IS BOTH IN MOTION AND STATIONARY. THE SQUEAKING/RUBBING IS PRESENT, AT ALL TIMES, WHEN EVEN THE SLIGHTEST AMOUNT OF MOVEMENT OR POSITION CHANGES FROM DRIVER/PASSENGERS INSIDE THE VEHICLE. FEELS LIKE THE FRONT OF THE VEHICLE IS ABOUT TO FALL OUT, OR THAT THE FRICTION FROM THE RUBBING OR PIECES IN THE FRONT/ FRONT SUSPENSION, IS GOING TO CAUSE SOMETHING...

PURCHASED A 2005 JEEP LIBERTY IN THE STATE OF WISCONSIN, A STATE THAT HAS EXCESSIVE COLD AND ICY WEATHER, STREETS ARE HEAVILY SALTED. THE JEEP I PURCHASED HAS HAD SEVERAL RECALLS, MAJOR WAS THE REAR END CONTROL ARM, WHICH THE DEALERSHIP REPAIRED. 2005 JEEP LIBERTY ALSO HAS MAJOR ELECTRICAL PROBLEMS WHICH CAUSES THE ENGINE COOLING FAN TO SHORT OUT. HAVING IT TO BE FREQUENTLY REPLACED ONCE A YEAR. 2ND MAJOR PROBLEM IS THE FRONT RIGHT CONTROL ARM ASSEMBLY FRONT UPPER LEFT AND RIGHT. ALONG WITH WHEEL HUB ASSEMBLY, BOTH CORRODES AND CAN CAUSE THE STEERING TO BRAKE INTO, RESULTING IN A LOST OF STEERING CAUSING A MAJOR ACCIDENT WHILE DRIVING. THESE MAJOR MECHANICAL PROBLEMS NEEDS SHOULD BE RECALLED, SO THEY CAN BE REPLACED OR REPAIRED. I'VE TAKEN THE JEEP TO DIFFERENT REPAIRS SHOP AND WAS TOLD THE JEEPS ARE KNOWN FOR SAFETY ISSUES INCLUDING ELECTRICAL AND CONTROL ARM PROBLEMS AND...

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING DRIVEN, THE VEHICLE WAS GOING ALL OVER THE ROAD AND FELT LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED BY THE TECHNICIAN THAT THE RIGHT CONTROL ARM WAS RUSTED THROUGH AND NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 12V085000 (SUSPENSION). THE CONTACT STATED THAT THE RECALL WAS IN THE STATE OF OH, AND THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 205,400.

FRONT RIGHT SPINDLE WENT BAD VERY EARLY IN LIFE OF CAR, AND BAR LINKAGE WITH IT. EXPENSIVE FIX. PLEASE ISSUE RECALL!!!!

I NOTICED WHEN DRIVING MY 2005 JEEP LIBERTY, WHEN I CAME TO A STOP OR PULLED OFF, I WOULD HEAR A NOISE UNDERNEATH THE BACK OF MY CAR, SOUNDING LIKE A JARRING SOUND , LIKE SOMETHING WAS LOOSE..MY CAR'S STEERING WASN'T AS RELAXED AS IT SHOULD HAVE BEEN WHEN TURNING ESPECIALLY..THIS NOISE KEPT GETTING LOUDER, I EVENTUALLY HAD IT TOWED TO THE SHOP BECAUSE OF THIS PROBLEM AND A ISSUE WITH THE THERMOSTAT..TO FIND OUT MY REAR DRIVE SHAFT HAD POPPED.

I HAVE A JEEP LIBERTY 2005 SPORT THEY HAVE A RECALL ABOUT THE CORROSION ON MY CAR AND THEY DON'T WANT TO TO FIX IT. I AM REALLY SCARED ON DRIVING LIKE THAT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE SUSPENSION SNAPPED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SWERVED TO THE OTHER SIDE OF THE ROAD. THE CONTACT WAS ABLE TO REGAIN CONTROL AND DROVE HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT NEW TRAILING ARMS NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE SUSPENSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) BY ARRIGO DODGE JEEP CHRYSLER (6500 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (561) 282-1545); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR SUSPENSION WARNING INDICATOR ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

THE FRONT LOWER BALL JOINTS FAILED A SECOND TIME AND WERE REPLACED AGAIN PER NHSTA ID # 06V-288 RECALL F23. THE OFFICIAL MOPAR WEBSITE SAYS FAQ SAYS THAT "Q ONCE THE RECALL IS COMPLETED, WHAT IS THE WARRANTY ON THE REPAIR IF THE RECALLED COMPONENT FAILS AGAIN? A IF THERE IS A SUBSEQUENT FAILURE, WE WILL REVIEW THE SITUATION AND IF, IN FACT, IT IS FOR THE SAME CONDITION AS THE RECALL, FCA US WILL REPAIR THE VEHICLE FOR FREE." I AM BEING TOLD BY A FCA CASE MANAGER THAT THERE IS A 2 YEAR 24 MONTH WARRANTY ON THE PARTS INSTALLED AS PART OF THIS SAFETY RECALL. THE MOPAR WEBSITE FAQ MAKES NO MENTION OF THIS AND I CAN NOT BE TOLD WHERE TO FIND THIS 2 YEAR 24 MONTH WARRATY. WHY ISN'T FCA FOLLOWING THEIR OWN POLICY STATED TO THE PUBLIC? WHY IS FCA BEING DECEPTIVE AND INACCURATE?...

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING 10 MPH IN A PARKING LOT, THE BALL JOINT DETACHED AND THE AXLE BECAME LOOSE FROM THE BASE OF THE WHEELS, WHICH CAUSED THE WHEELS TO DETACH. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO AUTONATION CHRYSLER DODGE JEEP RAM & FIAT NORTH PHOENIX (LOCATED AT 1646 N 26TH AVE, PHOENIX, AZ 85023, (480) 630-2825) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000.

REAR CONTROL ARM RUSTED

HERE IS THE PROBLEM, WILL NOT SCHEDULE AN APPOINTMENT FOR THE REPLACEMENT REAR LOWER CONTROL ARMS. THIS IS A FOLLOW UP COMPLAINT TO THE ONE I FILED ON 4-18-18, ID# 11120806.ON 1-4-19 I RECEIVED A CALL FROM DEBBIE OF SPECIALTY PARTS ABOUT THE ORIGINAL COMPLAINT. DIFFERENT FROM THE FIRST REPRESENTATIVE NOT KNOWING WHY THE DEALER WANTED A INSPECTION BEFORE ORDERING THE CONTROL ARMS, DEBBIE STATED THAT WAS A CORPORATE DECISION. ( YOU WOULD THINK THAT HAVING DEALT WITH THIS RECALL IN ONE FORM OR ANOTHER OVER THE PAST SEVEN YEARS THEY COULD GET THIS STRAIGHT.) HER REASONING WAS THAT FCA HAD TO INSPECT MY VEHICLE AND REPLACE REQUIRED PARTS BEFORE THEY COULD PUT ON THE NEW LOWER CONTROL ARMS. I ASKED WHAT PARTS REQUIRED INSPECTION AND SHE SAID MY SHOCKS .I TOLD HER THOSE DON'T ATTACH TO THE CONTRO[ ARM SHE THEN SAID THAT THEY WOULD HAVE TO CHECK MY...

THE STEERING GOT HARD AND FELT LIKE THE BALL JOINT ON THE CONTROL ARMS LOCK UP ; THE DOOR LOCKS CYCLE CONTINUOUSLY AND NOW DRIVER DOOR, LEFT REAR PASSENGER DOOR AND BACK TAILGATE WILL NOT OPEN, HORN WILL NOT BLOW, RADIO WILL NOT WORK, AND INTERIOR LIGHTS WON'T WORK. THE STEERING PROBLEMS HAPPEN WHILE DRIVING ON HIGHWAYS AND WHEN MAKING TURNS OF ANY KIND THE SLIGHTEST MOVEMENT OF THE STEERING WHEEL WILL CAR IS MOVING MAKES ERRATIC NAVIGATION IN ANYTHING OTHER THAN A STRAIGHT PATH. THE DOOR LOCKS CYCLE ON AND OFF WHILE DRIVING AND ALSO NOT MOVING AND WITHOUT THE CAR BEING STARTED AND IS AS REST WITHOUT KEY INSERTED IN THE IGNITION CYLINDER. I AM FEARFUL FOR MY GRAND CHILDREN TO RIDE IN THE CAR WITH ME AND VERY CONCERNED OF A FAILURE THAT MAY JEOPARDIZE THEIR SAFETY.

THE FRONT RIGHT AND LEFT SUSPENSION UPPER AND LOWER CONTROL ARMS BROKE. I WAS BACKING DOWN MY DRIVEWAY WHEN THIS HAPPENED. I NOTICED THE REAR ONES ARE UNDER RECALL BUT NOT THE FRONT, NHTSA #18V-278. I HAD IT TOWED TO A AUTO SHOP AND THEY WANT $2600 TO REPAIR.

SE SIENTE MUY INESTABLE CUANDO CONDUSCO EN ESPECIAL NO PUEDO IR A MAS DE 50 MILLAS PORQUE EN CURVAS SE SIENTE PEOR SU INESTABILIDAD DE CAMINO A MI TRABAJO Y DE MI USO DIARIO CERCA DE MI HOGAR NO PODRIA IR LEJOS GIRANDO SE SIENTE MUY INESTABLE NO ME SUENTO SEGURA

BALL JOINTS CORROSION

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STEVEN WADE (1724 SOUTH HILTON DRIVE, SAINT GEORGE, UTAH 84770 (435) 634-4200) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT ON JUNE 13, 2018 THE DEALER STATED THAT THE PART WAS ON BACK-ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 34958405. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECTS.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER COLORADO CHRYSLER JEEP (350 SOUTH HAVANA STREET, AURORA, COLORADO 80012, (855) 324-2578) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT *JS

U38 NHTSA RECALL # 18V-278 NO DEALER WITHIN 100 MILES WILL HONOR THE RECALL. SAID CAN'T GET PARTS OR NOT AVAILABLE FOR SCHEDULING OR THEY DIDN'T SELL ME THE CAR. OR THEY WANT TO CHARGE FOR THE REPAIR.

THIS CONCERNS RECALL U38?NHTSA 18V-278 THAT SAYS FCA WILL REPLACE BOTH REAR LOWER CONTROL ARMS. DOES NOT SEEM TO BE THAT STRAIGHT FORWARD. THE ATTACHED FILE IS THE EMAIL RECEIVED FROM FCA AND MY ORIGINAL QUESTIONS POSTED TO THEM. I DO NOT HAVE A COPY, BUT I REPLIED TO FCA EMAIL ASKING WHOSE RECALL IS IT, FCA OR THEIR DEALERS? THEY DID NOT ADDRESS WHY DIFFERENT DEALERS ARE GIVING DIFFERENT INFOMATION. I ALSO ASKED WHAT IS THE DEALER GOING TO INSPECT AS IT APPEARS THAT THE ARMS ARE CORRODING FROM THE INSIDE OUT. ACCORDING TO THE RECALL PAPER WORK, FCA SAYS THE ARMS MUST BE REPLACED. WHY SHOULD I BE REQUIRED TO DO TWO DEALER VISITS BECAUSE THE DEALER WANTS IT THAT WAY. FCA IS NOT TAKING OWNERSHIP OF THE RECALL AND IS ALLOWING DIFFERENT DEALERS TO TREAT CUSTOMERS IN VERY DIFFERENT WAYS, WHICH AMOUNTS TO NO ONE IS HOOERING...

WHILE TURNING LEFT IN A PARKING LOT AT A LOW RATE OF SPEED THE PASSENGER SIDE LOWER BALL JOINT FAILED AND CAME APART. THE WHEEL PIVOTED OUT FROM THE VEHICLE DROPPING THAT CORNER TO THE GROUND. THE VEHICLE WAS TOWED TO MY SERVICE PROVIDER AND UPON INSPECTION THE OTHER BALL JOINT WAS FOUND TO BE CRACK AND REQUIRING REPLACEMENT AS WELL. THIS VEHICLE HAS HAD REGULAR MAINTENANCE PREFORMED BY DEALERS OVER ITS LIFE. THE

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAC HAIK DODGE CHRYSLER JEEP RAM (3207 SOUTH GENERAL BRUCE DR, TEMPLE, TEXAS 76503) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SOUTHERN CHRYSLER JEEP ' GREENBRIER, 1414 SOUTH MILITARY HWY, CHESAPEAKE, VA 23320, (757)424-4600) WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 347-226-19. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V278000 (SUSPENSION) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (PRESTIGE CHRYSLER JEEP DODGE, 6520 CENTENNIAL CENTER BLVD, LAS VEGAS, NV 89149) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON A1A IN COCOA BEACH- BALL JOINT COMPLETELY CAME OUT ON DRIVERS SIDE TIRE- UNDRIVABLE AND TOWED TO MY BUSINESS.

TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING AT ANY SPEED, UNUSUAL SQUEAKING NOISES WERE HEARD COMING FROM THE BALL JOINTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RECALL REPAIR WAS PREVIOUSLY PERFORMED AND WOULD NOT BE DONE A SECOND TIME. THE CONTACT WAS REFERRED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS NOT NOTIFIED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 145,000. *TT THE CONSUMER STATED THE SEATBELT CONNECTOR FAILS AND 4X4 FAILS TO ENGAGE. *TR

MY REAR LOWER CONTROL ARM HAS EROSION FROM EXCESSIVE SALT, TO WHERE IT IS BROKEN ALMOST IN HALF, AND THERE IS ALREADY A RECALL FOR THIS L27 HOW EVER THIS IS STATE SPECIFIC AND KANSAS ISN'T INCLUDED IN THIS. I AM NOT SURE WHY KANSAS IS NOT INCLUDED IN THIS RECALL WHEN WE HAVE SNOW AND THE ROADS ARE SALTED JUST AS MUCH AS SOME OF THE OTHER STATES INCLUDED IN THE RECALL. I HAVE TAKEN IT TO A DEALERSHIP FOR DIAGNOSIS AND WAS TOLD THAT THEY HAVE REPAIRED THIS ON CARS UNDER THE RECALL AND WHAT HAS HAPPENED TO MY CAR IS EXACTLY WHAT HAS HAPPENED TO CARS THEY HAVE REPAIRED. FOR THIS NOT TO BE INCLUDED IS RIDICULOUS AND A SAFETY HAZARDOUS, AND COULD CAUSE AN ACCIDENT WHILE DRIVING IF THIS WAS TO BREAK COMPLETELY.