NHTSA Complaint #11203786 — 2005 JEEP LIBERTY

THE FRONT LOWER BALL JOINTS FAILED A SECOND TIME AND WERE REPLACED AGAIN PER NHSTA ID # 06V-288 RECALL F23. THE OFFICIAL MOPAR WEBSITE SAYS FAQ SAYS THAT "Q ONCE THE RECALL IS COMPLETED, WHAT IS THE WARRANTY ON THE REPAIR IF THE RECALLED COMPONENT FAILS AGAIN? A IF THERE IS A SUBSEQUENT FAILURE, WE WILL REVIEW THE SITUATION AND IF, IN FACT, IT IS FOR THE SAME CONDITION AS THE RECALL, FCA US WILL REPAIR THE VEHICLE FOR FREE." I AM BEING TOLD BY A FCA CASE MANAGER THAT THERE IS A 2 YEAR 24 MONTH WARRANTY ON THE PARTS INSTALLED AS PART OF THIS SAFETY RECALL. THE MOPAR WEBSITE FAQ MAKES NO MENTION OF THIS AND I CAN NOT BE TOLD WHERE TO FIND THIS 2 YEAR 24 MONTH WARRATY. WHY ISN'T FCA FOLLOWING THEIR OWN POLICY STATED TO THE PUBLIC? WHY IS FCA BEING DECEPTIVE AND INACCURATE? HOW SHOULD THIS FALSEHOOD BE ADDRESSED?