NHTSA Complaint #11690719 — 2005 JEEP LIBERTY

The contact owns a 2005 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormal sound coming from the vehicle, and the vehicle was shaking erratically. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with transfer case and transmission failure. The contact was informed that the transfer case and the transmission needed to be replaced. The vehicle was in the process of being repaired. The contact researched NHTSA Campaign Number: 18V278000 (Suspension). The manufacturer was made aware of the failure and a case was filed. The contact was advised to submit the repair documents regarding the failure. In addition, the contact was informed that the replacement of the transfer case and the transmission replacement were not covered under the recall. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 200,000.