NHTSA Complaint #11422769 — 2005 JEEP LIBERTY

The contact owns a 2005 Jeep Liberty. The contact stated while driving 35 mph, the steering wheel would shake with the vehicle wobbling. The contact stated that the vehicle was out of alignment. The contact informed the original owner of the failure, who then took the vehicle to an independent mechanic who diagnosed that the ball joint was faulty, but only performed an alignment. The failure recurred. The dealer was made aware of the failure but did not diagnose or repair the vehicle. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA. The failure mileage was 98,500.