2012 JEEP GRAND CHEROKEE Steering Problems

Year: 2012 Make/Model: Jeep Grand Cherokee 5.7 L V8, 4WD Mileage: ~140,000 miles Date of Incident: [Insert date] Location: McKinney, Texas (near U.S. 75 exit) Description of the Safety Issue: While driving normally, the Service 4WD System warning illuminated. Seconds later, the lightning-bolt symbol (Electronic Throttle Control) appeared, and the engine stalled abruptly without warning. All power steering and power-brake assist were lost while the transmission was still in Drive. The vehicle rolled backward on a slight grade as if in neutral. Attempts to restart the vehicle failed. Even CarMax technicians, at whose lot the vehicle came to rest, were unable to start it. A strong hot/burning electrical odor was present immediately after shutdown. This indicates a possible overheating or shorting event in the electrical or fuel-relay system (TIPM or throttle-body circuit). Had this failure occurred on U.S. 75 at highway speed (80–85 mph), I would have lost steering assist...

While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which causes me to have no control of my vehicle. Everything else stays on radio...lights...etc. There is absolutely no warning at all when this occurs. This has happened to me 3 times while driving almost causing me to crash. I brought it to a local Jeep dealer & they couldn't find any codes showing what the issue was. So in fear of getting into a crash that could possibly injure myself or others on the road I haven't been able to drive it safely.

2012 Jeep Grand Cherokee Laredo In August of 2020, I brought the vehicle to my repair shop due to a leak, and hard to steer at 75061 miles. They performed a repair of the rack & pinion, power steering hose, and an alignment. On 5/23/23, I had the vehicle in a shop to check on a sqeak while turning the wheel along with a clunking sound. They reported that the rack and pinion needs to be replaced at 107184 miles. I contacted the FCA-Jeep customer care. They wanted a diagnosis at Victory CDJR dealership. On 5/31/23 at 107701 miles, the dealership found that the steering rack, and both tie rods need replacement. I contacted the FCA immediately, and they determined not covered by warranty.

A couple week ago noticed fluid on my garage floor. It seemed to be dripping from the left front of the car. Also noticed this oil on the garage shelf which is closed to the car when I park it in the garage. Today, May 23, 2023 went to have the oil change in the car, and was told the power steering fluid was low .

I was leaving work and made a right turn. The vehicle steering and breaks locked up and I hit a telephone pole. No warning lights illuminated. The vehicle did not stall. Serious injury could have occurred. Police report and involvement happened as it was a large accident.

Vehicle has inexplicably, and randomly stalled, and lost power steering and power brakes while operating. This has happened on multiple occasions, during random times of the day/season, while in movement, and while stopped at a traffic light/stop sign. There is no rhyme or reason to how or when this happens, and frustratingly cannot not be reproduced by a mechanic or dealership. When it happens, all other systems that were operating continue to operate (eg. radio stays playing, climate control (AC or heat), and the instrument panel doesn't indicate that anything is abnormal. Safety is a huge concern, as its difficult to control and/or slow the vehicle down, and we have barely avoided collisions. It has been taken to a dealer on multiple occasions, but to no avail, as the condition could not be reproduced. Other than the dealership's service department, the vehicle or component has not been inspected by the...

While driving down a main road, the power steering went out, the brakes locked up, and the accelerator locked up. I had to put the car in park and then turn it off and back on. Yes, it is available for inspection. My safety was put at risk because since my brakes were not working, it means my brake lights also were not, meaning someone would not have seen me stopping and I could have been rear-ended. Others were put at risk because my car could have hit someone else. This has happened 4 other times on different dates and a Jeep dealer has done a fuel pump relay BYPASS twice, but the fuel pump itself was never replaced. There were no warning lamps or messages to warn me about the problem before it failed. I am terrified to drive my own car. This needs to be addressed asap.

TL* HE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HER HUSBAND DROVE THE VEHICLE BACK TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE LOSS ELECTRONIC POWER STEERING. THE VEHICLE WAS TAKEN TO KENDELL DODGE CHRYSLER JEEP RAM (13355 SOUTHWEST 137TH AVE MIAMI FL 33186, (786)231-2000) WHERE IT WAS DIAGNOSED WITH THE LOSS OF COMMUNICATION TO THE POWER STEERING. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 141,000.

WHEN IN MOTION (HAS HAPPENED MULTIPLE TIMES ON THE HIGHWAY) THE ENGINE WILL STALL AND THE ENGINE CUTS OFF RANDOMLY WHILE DRIVING. NO ERROR CODES OR WARNINGS COME ON, POWER STEERING AND POWER BRAKES NO LONGER FUNCTION EITHER BUT THE RADIO STAYS ON. DEALER HAS REPLACED THE FUEL PUMP RELAY TWICE BUT ITS NOT FIXED. BECAUSE THE COMPUTER DOESN'T RECOGNIZE AN ERROR THE DEALER HAS SAID THEY CAN'T DIAGNOSE IT AS AN ISSUE. BUT JEEP FORUMS WIDELY SHOW THAT MANY PEOPLE ARE STILL HAVING THIS ISSUE..

I HAVE BEEN HAVING MY CAR RANDOMLY SHUT OFF WHILE IN DRIVE FOR OVER A YEAR. I'M SCARED OF DRIVING MY OWN CAR. IT HAS HAPPENED TO ME WELL OVER 25 TIMES. I'VE ASKED THE CONNECTICUT DEALERSHIPS (WETMORE'S AND NORTHWEST HILLS) ABOUT THIS MULTIPLE TIMES AND AS OF TODAY THEY SAY THERE IS NO FIX AND THEY CAN'T DO ANYTHING BECAUSE THERE IS NO FIX FOR THE RECALL. IT HAPPENS WHEN I'M DRIVING AND BRAKING AND TURNING LEFT, SUCH AS TURNING LEFT OFF A RAMP OR GOING DOWN A HILL AND SLOWING TO TURN LEFT OR SLOWING ON A BIG HILL AT A STOP LIGHT. THE CAR COMPLETELY STOPS. THE BRAKES STOP WORKING AND POWER STEERING IS LOST. THEN I HAVE TO PUT IT IN PARK AND WHEN I PRESS START IT RESTARTS. BUT THIS IS DANGEROUS. I ALSO HAVE A SPECIAL WARRANTY I PAID FOR AND BECAUSE THERE IS...

THE ENGINE STALLED COMPLETELY WHILE I WAS AT A TRAFFIC SIGNAL, PREPARING TO MAKE A TURN ONTO A BUSY HIGHWAY. LOSS OF POWER TO BRAKES & STEERING SINCE THE ENGINE COMPLETELY SHUT DOWN. I SHIFTED THE VEHICLE INTO PARK, STARTED THE ENGINE AGAIN, SHIFTED INTO DRIVE BUT THE VEHICLE WOULD NOT MOVE. EVENTUALLY (IN A MATTER OF SECONDS) THE VEHICLE LUNGED FORWARD AND I WAS ABLE TO SAFELY DRIVE HOME.

THIS IS MY THIRD TIME EXPERIENCING THIS SYSTEM FAILURE. EACH TIME WHILE DRIVING AND THE VEHICLE IN MOTION, THE TRUCK SHUTS OFF. EACH TIME THIS HAS ALMOST CAUSED AN ACCIDENT AS I WAS TURNING ONTO A STREET. THE FIRST TIME IT SHUT OFF IN THE MIDDLE OF DRIVING WAS AS I EASY SLOWING DOWN TO STOP AT A RED LIGHT AND LOST ALL CONTROLS AS THE VEHICLE DIED. I DID NOT ACCIDENTALLY TOUCH ANYTHING. THIS IS EXTREMELY DANGEROUS AND SOMETHING NEEDS TO BE DONE BOUT IT ASAP. IT TURNS OFF UNWARRANTED WHILE DRIVING. I HAVE TO PUT THE VEHICLE IN PARK AND PRESS THE START BUTTON TO TURN THE VEHICLE BACK ON. I DO NOT KNOW WHAT PART IS CAUSING THIS PROBLEM. IT HAPPENS OUT OF NOWHERE OCCASIONALLY AND NOT EVERYDAY EITHER.

A FAMILY MEMBER IN ANOTHER STATE OWNED AND PAMPERED THIS VEHICLE FOR MANY YEARS, PRIOR TO MY ACQUIRING IT. RECENTLY THE HOSE TO THE POWERING STEERING PUMP BLEW OFF WHILE SHE WAS DRIVING IT (NON HIGHWAY) AND IT WAS TAKEN IN TO BE SERVICED (THROUGH THE DEALERSHIP), WELL AFTER THEIR INITIAL REPAIR, WE WERE TOLD THAT DURING THEIR TEST DRIVE "AFTER" THAT REPAIR, THE HOSE HAD AGAIN BLOWN OFF SO MORE DAYS WERE NEEDED WITH THE VEHICLE TO AGAIN REPAIR THE ISSUE. A FEW DAYS LATER WE WERE CALLED AND TOLD THAT ISSUE HAD BEEN SOLVED AND THAT WE COULD RETRIEVE THE VEHICLE. THAT SAME NIGHT, I, WHILE SITTING IN THE VEHICLE (WITH IT IN IDLE), HEAR A "POP" WHICH TURNS OUT TO BE THE HOSE AGAIN, MIND YOU, EACH TIME THIS HAPPENS, THE PUMP SPEWS POWER STEERING FLUID ALL OVER THE ENGINE, THIS PARTICULAR NIGHT I EVEN FOUND IT...

POWER STEERING LINE HAS A SLOW LEAK THAT SEEMS TO BE COMMON AMONG THE JEEP GRAND CHEROKEE, DODGE DURANGO VEHICLES AROUND THE 2011- 2013 YEAR. VEHICLES SEEM TO BE EXPERIENCING THIS ISSUE ANYWHERE FROM 40K TO 100K MILES. SOME PEOPLE HAVE HAD THESE LINES REPLACED AND HAVE STILL HAD A LEAK.

MY JEEP ALL OF A SUDDEN STALLED RIGHT BEFORE A SHARP CORNER CAUSING PANIC AND LOSS OF CONTROL OF THE VEHICLE. MY FAMILY IS SCARRED AND MY WIFE DOES NOT TRUST DRIVING THE VEHICLE ESPECIALLY AFTER NOT EVEN A WEEK LATER WE RECEIVED A RECALL LETTER STATING VEHICLE CAN STALL BUT THERE'S NO SOLUTION!!!! WHEN THE JEEP STALLED I DROVE INTO A DITCH UNABLE TO OVER POWER THE ALL OF A SUDDEN TIGHT STEERING AND NOW I HAVE SUSPENSION PROBLEMS!

SOUND COMING FROM STEERING COLUMN WHEN TURNING. DEALER DIAGNOSTIC IDENTIFIED A FAILING STEERING RACK AND PINIONS. NEED TO REPLACE.

WHILE SLOWING DOWN TO MAKE SHARP TURNS THE VEHICLE WILL SPONTANEOUSLY SHUT OFF CAUSING THE POWER STEERING AND BREAKING TO NOT WORK. THERE ARE NO ERROR CODES THAT COME UP AND THE RADIO AND AIR/HEAT CONTINUE TO WORK. THE ONLY REASON YOU KNOW THE CAR SHUT OFF IS BECAUSE THE BREAKS AND POWER STEERING WON'T WORK. THIS HAS HAPPENED MULTIPLE TIMES BUT YOU CAN NEVER RECREATE THE PROBLEM ON CUE. IT JUST HAPPENS RANDOMLY WITHOUT WARNING. THIS HAS HAPPENED BOTH COMING OFF THE HIGHWAY RAMP AROUND A TURN AND ON A NORMAL BACK ROAD STREET GOING AROUND A TURN. THE LAST TIME THIS HAPPENED WAS 11-13-2019

IN 2016, MY 2012 JEEP GRAND CHEROKEE LAREDO HAD ABOUT 38K MILES WHEN I FOUND OUT THAT MY VEHICLES RACK AND PINION HAD A "MINOR LEAK" THAT THEY SERVICE CENTER RECOMMENDED I "KEEP AN EYE ON." THIS WAS SOMETHING I REALLY NEEDED TO SAVE FOR BECAUSE IT WOULD COST $3000 TO REPAIR AND I HAD JUST PURCHASED THE VEHICLE! LESS THAN A WEEK LATER I WAS IN AN ACCIDENT BECAUSE I LOST POWER STEERING WHILE DRIVING WITH MY FAMILY. THIS FORCED ME TO REPLACE THE RACK AND PINION AS WELL AS FURTHER DAMAGE. THIS IS PRETTY UNUSUAL FOR A CAR WITH MILEAGE THAT LOW. ADDITIONALLY, IT IS RIDICULOUS THAT THIS ISSUE HASN'T BEEN A SUFFICIENT IMPETUS FOR INVESTIGATION CONSIDERING HOW UBIQUITOUS THAT EXACT CLAIM IS AMONG JGCL OWNERS. THESE COMMON CLAIMS SUGGEST THAT THE ISSUE ISNT CAUSED BY THE DRIVER, BUT IS IN FACT, A MANUFACTURERS DEFECT. APPROPRIATELY, THE MANUFACTURER...

POWER STEERING LINES LEAKED AT 80K ( JANUARY 2019 DEALER REPAIRED ) NOW 7 MONTHS LATER (AUGUST 2019) BOTH LINES ARE LEAKING AGAIN.. IT'S GOING IN ON THE 19TH FOR REPAIR BUT SOMEONE TOLD ME THEIR IS A HUGE FIRE HAZARD WITH THIS FLUID LEAKING AND HAS CAUSED MAJOR CAR FIRES AND STEERING FAILURE. IS THERE OR WAS THERE A RECALL AT SOME POINT WITH THE 2012 GRAND CHEROKEE TO FIX THIS ISSUE PERMANENTLY ?I BOUGHT THIS TRUCK IN 2017 SO I'M UNAWARE OF A RECALL ABOUT THE POWER STEERING ISSUES. MY JEEP WAS SERVICED AT LAGERS OF MANKATO MN ..

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. UPON INSPECTION, THE OWNER DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING PUMP. ONE STEP AUTO CHRYSLER OF FORT WALTON (541 MARY ESTHER CUT OFF, FORT WALTON BEACH, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.

I RECENTLY PURCHASED THIS VEHICLE AND IT COMPLETELY SHUTS OFF UNEXPECTEDLY. WHEN IT DOES IT AFFECTS BOTH THE BRAKING AND THE STEERING. THE FIRST TIME I WAS STOPPED AT A LIGHT AND WAS AN EASY FIX BUT THE 2ND TIME I WAS GETTING OFF AN EXIT AROUND 50 MPH. I HAVE YOUNG CHILDREN AND NOW I AM SCARED TO DRIVE THEM AROUND IN IT. I KNOW IN NOT THE ONLY ONE THIS IS HAPPENS, THERE'S COMPLAINTS ALL OVER THE INTERNET. THERE SHOULD BE A RECALL BEFORE SOMEONE DIES.

THE FIRST TIME MY POWER STEERING WHEN OUT I HAD STOPPED TO DO SOMETHING. GOT BACK IN MY JEEP AND THOUGHT I HAD A FLAT BECAUSE IT WAS SO HARD TO TURN THE WHEEL. GOT OUT TO LOOK AND EVERYTHING WAS FINE. GOT BACK IN, DROVE IT AROUND A NEIGHBORHOOD STREET AND STEERING RETURNED TO NORMAL. HAD A MECHANIC TOP OFF THE POWER STEERING FLUID AND WAS FINE FOR MONTHS. YESTERDAY WAS LEAVING TO GOT TO THE STORE AND JUST BEFORE I GOT OUT ONTO A BUSY HWY THE POWER STEERING STOPPED WORKING. THIS TIME I COULD NOT BUDGE IT. I CALL MY MECHANIC FRIEND. BY THE TIME HE GOT THERE THE STEERING WAS NORMAL AGAIN. HE CHECKED THE LEVEL AND WAS FINE. IF I HAD GOTTEN OUT ONTO THE HWY AND THIS HAPPENED I WOULD HAVE BEEN A SITTING DUCK. THIS IS A 2012 JEEP GRAND CHEROKEE WITH 80,000...

MY VEHICLE HAS DECIDED TO START BOGGING AROUND 35MPH. IT HAS CONTINUALLY DONE THIS FOR A WEEK AND HAS DECIDED TO START DRIVING HORRIBLE. IT DOES NOT DRIVE LIKE IT HAS BEEN. WE ARE GOING TO CHECK WHAT THE PROBLEM MIGHT BE SUNDAY (7/7/2019) AND ATTEMPT TO FIX. MY JEEP IS NO LONGER COVERED UNDER WARRANTY.

ENGINE STALLS FOR NO REASON UNDER BRAKING AND DECELERATION. HAPPENS MORE OFTEN WHEN BRAKING AND TURNING. LOSS OF POWER STEERING WHEN IT HAPPENS. DOES NOT HAPPEN FREQUENTLY , MORE OFTEN IN THE COLD WHEN THE CAR HAS BEEN STARTED. CANT REPLICATE IT WHEN CAR IS HOT. DANGEROUS WHEN IT HAS HAPPENED ON EXIT RAMPS AS CAR HAS TO BE CONTROLLED WITH NO POWER STEERING AND CAR HAS TO COME TO A COMPLETE STOP, PUT IN PARK WHERE IT HAS ALWAYS RESTARTED. PEOPLE BEHIND ME NOT HAPPY WHEN STOPPING ON EXIT RAMPS. HAVE BROUGHT TO DEALER AFTER IT HAS HAPPENED AND THE CAR HAS NOT THROWN ANY CODES. THERE IS NOT REAL PATTERN TO THIS STALLING, BUT, HAVING TO STOP THE CAR TO RESTART IT POSSES A DANGER OF GETTING REAR ENDED. HAPPENS AT SPEEDS BETWEEN 30 TO 60. HAPPENS MOST FREQUENTLY IN ROTARIES (ROUNDABOUTS) WHEN SLOWING DOWN TO ENTER.

MIENTRAS GUIABA NORMAL NO SUCEDIA NADA, AL DAR UNA CURVA CERRADA SE TRANC EL GUIA INMEDIATAMENTE Y LE ECHE LQUIDO DE POWER STEERING Y NADA DE QUE SE ARREGLARA. LEYENDO UN INTERNET VI QUE ESAS GUAGUAS TENIAN ESE DEFECTO Y ALGUNOS MODELOS TENIAN RECALL EN LA POWER STEERING PUMP PERO AL PONER MI VIN NO SALIO NADA. QUISIERA Q REVISARAN. CUANDO LE PONEN LA MAQUINA PARA VERIFICAR NO MARCA NADA, NO SON LOS FUSIBLES.

WE LOADED UP TO GO TO THE DESERT (CLEAR SUMMER DAY WITH TEMPERATURES NEAR 80 DEGREES FAHRENHEIT), STOPPED TO GET GAS AND ICE (JEEP WAS RUNNING THE ENTIRE TIME) AND ONCE WE GOT ON THE WAY THERE, THE BATTERY LIGHT CAME ON, THEN AN ODD SOUND WAS HEARD THEN WHITISH ELECTRICAL SMELLING SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT, THIS HAPPENED WITHIN 8 - 10 SECONDS TOTAL). I GRABBED MY EXTINGUISHER AND POPPED THE HOOD AND SAW THAT THE SMOKE APPEARED TO BE COMING FROM AROUND THE ALTERNATOR AND STEAM WAS EVERYWHERE. I ALSO NOTICED THAT THE MOTOR WAS OVERHEATED (BUT NO TEMPERATURE LIGHT AND NO FANS WERE TURNING). WE TURNED AROUND AND MADE IT THE 3 BLOCKS BACK TO THE HOUSE WHEN THE JEEP DIED AND WITHOUT POWER STEERING AND BRAKES WE ALMOST COLLIDED WITH A PARKED CAR. WE PARKED IT IN THE MIDDLE OF THE STREET TO...

HELLO, I AM THE ORIGINAL OWNER OF A GARAGE KEPT 2012 JEEP GRAND CHEROKEE OVERLAND 5.7 WITH 73000 MILES. ON 1 APRIL 2019 THE POWER STEERING RACK WENT BAD. OTHER JEEPS HAVE HAD THE SAME PROBLEM, BUT NO RECALL. THE VEHICLE WAS MOVING AND TURNING. THIS IS NOT A GOOD THING FOR SUCH A HIGH END JEEP PRODUCT. VERY COSTLY REPAIR. PLEASE ADVISE. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2012 JEEP GRAND CHEROKEE. THE CONTACT HEARD AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE CONTACT WAS CONCERNED THAT THE STEERING COULD SEIZE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

I WAS ADVISED DURING AN OIL CHANGE THAT POWER STEERING RACK AND PINION ASSEMBLY NEEDS TO BE REPLACED DUE TO LEAKING FLUID. THE NHTSA DATABASE IS FILLED WITH SIMILAR COMPLAINTS ABOUT THIS DEFECTIVE PART. WITH 10 RECALLS ALREADY ON THIS VEHICLE, PLEASE INVESTIGATE TO DETERMINE WHETHER A RECALL IS WARRANTED FOR THIS ISSUE AS WELL. THANK YOU.

VEHICLE LOSES ALL POWER WHEN SLOWING DOWN OR STOPPED. LOSE ABILITY TO STEER. HAVE TO RESTART THE VEHICLE.

THE RACK AND PINION STEERING IS LEAKING AT 75,000 MILES. AFTER BEING QOUTED 2600 DOLLARS FOR THE FIX, I DID RESEARCH AND FOUND THAT MOST OTHER JEEP OWNERS ARE EXPERIENCING THIS PROBLEM IN LOW MILEAGE JEEPS ALSO. CONTACTED JEEP WITH NO RESPONSE. THE ISSUE HAS BEEN NOTED TO CAUSE THE JEEPS TO BECOME UNRESPONSIVE AND DANGEROUS AS STEERING BECOMES USELESS.

RACK AND PINION LEAKING POWER STEERING FLUID IN COLD WEATHER

WHEN SLOWING THE VEHICLE IT WILL JUST SILENTLY SHUTS OFF. THIS HAPPENS USUALLY AT THE SAME 5 PLACES, 3 OF THEM WHEN SLOWING TO MAKE A RIGHT HAND TURN IN AN S TURN AND THE OTHER 2 GOING STRAIGHT SLOWING TO STOP TO MAKE A LEFT TURN ACROSS TRAFFIC. I FEEL LIKE IT'S A COMBINATION OF BRAKING, STEERING WHEEL AND WHEN ITS SHIFTING INTO 1ST SINCE I'M EITHER IN A STOPPING SITUATION OR S TURN SITUATION. WHEN THIS HAPPENS I LOOSE STEERING AND BRAKES CAUSING ME TO GO INTO THE OPPOSITE LANE OF TRAVEL HEAD ON. THERE HAVE BEEN RECALLS ON THE ALTERNATOR FOR MY VEHICLE BUT MINE HAS NEVER BEEN INCLUDED. THERE HAS BEEN A RECALL FOR A SENSOR THAT HAS BEEN COMPLETED BUT DID NOT SOLVE THE PROBLEM. THIS IS A SERIOUS ISSUE, MY CHANCE FOR A HEAD ON COLLISION IS VERY VERY SCARY. THIS HAPPENS ABOUT 6-10...

RACK AND PINION STERLING DEFECT NEED TO BE REPLACED 12500 MILES ONLY ON CAR

4 TIMES IN THE LAST 3 WEEKS, THE LAST TIME JUST TODAY, AS I WAS DECELERATING AND TURNING RIGHT WHILE GETTING OFF HIGHWAYS ONTO EXIT RAMPS, THE STEERING WHEEL FELT LIKE IT LOCKED - THE POWER STEERING TURNED OFF, AS DID THE POWER BRAKES - I HAD TO COAST, AND THE RPMS SHOWED 0, ALTHOUGH ALL THE LIGHTS WERE STILL ON. I WAS FORCED TO PUT THE CAR IN PARK - WHILE STILL ON THE EXIT RAMP - TURN OFF THE CAR AND TURN IT ON AGAIN TO GET IT TO DRIVE NORMALLY. WHICH IT DID, AS IF NOTHING HAD HAPPENED. BUT IT'S UNNERVING AND CERTAINLY UNSAFE, AND A QUICK SEARCH ON THE INTERNET REVEALS IT SEEMS TO HAPPEN QUITE FREQUENTLY TO OTHER JEEP GRAND CHEROKEE 2012 DRIVERS.

I HAVE OWNED THIS VEHICLE FOR 3 YEARS, AND IN THAT TIME IT HAS RANDOMLY LOST ALL POWER WHILE DRIVING 5 DIFFERENT TIMES, MAKING IT HARD TO TURN OFF THE ROAD. I HAVE TO PULL OVER AND RESTART THE VEHICLE. THERE IS NO WARNING, IT JUST DIES. I AM NOT FINDING A RECALL CONCERNING THIS, BUT THERE SHOULD BE. I HAVE READ SEVERAL OTHER COMPLAINTS ABOUT THE SAME ISSUE.

2012 JEEP HAS 55K MILES, ORIGINAL OWNER. TOOK TO THE DEALERSHIP FOR AN OIL CHANGE AND A COUPLE RECALLS, TO BE INFORMED THE STEER RACK IS LEAKING, ALONG WITH A BENT TIE ROD, COST TO FIX IS $2000.

VEHICLE HAS LESS THAN 60,000 MILES AND WAS INFORMED THAT POWER STEERING RESIVOIR IS LOW DUE TO A LEAK IN THE BOOT OF THE RACK AND PINION STEERING ASSEMBLY. COST OF REPAIR WOULD BE APPROXIMATELY $2000. THIS PART SHOULD LAST MUCH LONGER THAN 60,000 MILES. DRIVEN VERY LIGHTLY AS ONLY 60,000 MILES IN 6 YEARS TO START HAVING SUCH ISSUES.

WHILE BRAKING TO TAKE A RIGHT TURN (BRAKING FROM ~40MPH TO 15MPH) POWER STEERING WAS LOST. FOUGHT THE CAR AROUND THE TURN, THEN PRESSED THE ACCELERATOR, NOTHING HAPPENED. LOOKED AT THE TACHOMETER AND IT SHOWS 0RPM, TRIED TO BRAKE FURTHER AND NOW HAVE NO BRAKES. COAST TO A STOP. NO WARNING LIGHTS SHOWED. ALL ELECTRONICS WERE FUNCTIONING NORMALLY. PLACED CAR IN PARK THEN STARTED AS NORMAL. MODEL YEAR IS 2012Z HAS 130000 MILES. THIS HAS NEVER HAPPENED BEFORE. NO INDICATION WHATSOEVER OF ANY PROBLEM PREVIOUSLY

HAVE CONTACTED DEALER NUMEROUS TIMES TO ADDRESS TWO RECALLS. THEY STATE STILL WAITING FOR PARTS. HAVE BEEN WAITING MORE THAN ONE YEAR TO HAVE THESE RECALLS ADDRESSED.

VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING. NO INDICATIONS OF PROBLEM AS FAR AS WARNINGS. LOSES ALL ENGINE POWER, POWER STEERING, POWER BRAKES. HAPPENS WHEN SLOWING. ONCE SHIFTED TO NEUTRAL OR PARK, IT WILL RESTART WITHOUT ISSUE. INTERMITTENT DANGEROUS PROBLEM. NO FAULTS ACTIVE, NO DIAGNOSIS TO BE FOUND. VEHICLE IS UP TO DATE ON RECALLS AS FAR AS WE CAN TELL. CONCERNS FOR SAFETY ARE PRESENT. VEHICLE CURRENTLY HAS 128929 MILES, BUT THIS HAS HAPPENED 3-4 TIMES A YEAR RANDOMLY SINCE WE PURCHASED IT AT 33K IN 2014.

ON APRIL 16, 2018, I TOOK MY CAR INTO THE GLENDALE CHRYSLER JEEP DODGE DEALERSHIP IN GLENDALE, MO, TO OBTAIN THE ALTERNATOR DIODE THERMAL FATIGUE RECALL REPLACEMENT. DURING THEIR INSPECTION, I WAS NOTIFIED THAT I ALSO NEEDED TO REPLACE THE RACK AND PINION POWER STEERING MODULE DUE TO LEAKING FLUID FOR $2300.00. THIS ITEM IS CONNECTED TO THE RECALL OF THE ALTERNATOR DIODE THERMAL FATIGUE PROBLEM. IN ADDITION, I WAS NOTIFIED BY THE INSPECTOR THAT I HAD TO REPLACE THE RIGHT REAR SHOCKS, ALSO DUE TO BROKEN SEALS AND LEAKING FLUID. THIS CAR OBVIOUSLY IS EXPERIENCING SYSTEMIC FAILURES, FOR WHICH JEEP SHOULD BE HELD RESPONSIBLE, SINCE THE CAR HAS ONLY BEEN DRIVEN BY MYSELF AND HAS ONLY 46,000 MILES ON IT. THESE CORE ITEMS SHOULD LAST AT LEAST 100,000 MILES. I HAVE FOUND THAT THE DEALERSHIP IS CHARGING ME ALMOST TWICE THE GOING RATE FOR REPLACING THESE ITEMS, AND THIS...

2012 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE BOOSTER RECALL REPAIRS. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED ON 02/15/2018 THE VEHICLE STALLED WITHOUT WARNING MAKING THE VEHICLE INOPERABLE. THE DEALERSHIPS RESOLUTION WAS REPLACING THE ELECTRO-HYDRUALIC POWER STEERING AND THE AMP ALTERNATOR PER RECALL. *TR

I WAS DRIVING DOWN AN OFF RAMP TOWARDS A RIGHT TURN AT ABOUT 20-30 MPH . I ATTEMPTED TO MAKE THE RIGHT TURN AND BRAKE PEDAL WAS VERY HARD , GAS PEDAL WASN'T RESPONDING AND STEERING WHEEL LOCKED UP(NO TURNING) . THE JEEP SLOWED AND NEARLY HIT PARKED CARS SINCE BRAKES AND STEERING WERE NOT WORKING . WHEN JEEP FINALLY STOPPED , I SHIFTED INTO PARK AND PUSHED IGNITION OFF BUTTON . I WAITED A FEW MOMENTS THEN PUSHED START BUTTON AND IT STARTED UP WITH NO CHECK ENGINE LIGHT OR SERVICE MESSAGE . I BELIEVE ALTINATOR OR TIPM FAILED WHILE I WAS DRIVING . I DON'T BELIEVE MY VEHICLE QUALIFIED FOR T37 ALTINATOR RECALL OR TIPM RECALL THAT WAS ISSUED . I DON'T WANNA PUT MY 2 YEAR OLD SON IN THIS JEEP ANYMORE , HE DESERVES BETTER THAN THAT . 2012 GRAND CHEROKEE 5.7 ALTITUDE WITH ONLY 28000...

ENGINE RANDOMLY STALLS FOR NO REASON WHILE IN MOTION, LEAVING THE CAR COASTING WITH NO POWER BRAKES OR POWER STEERING. ONCE THE CAR IS BROUGHT TO A STOP, IT WILL START BACK UP AND CONTINUE DRIVING AS IF NOTHING WAS WRONG. INTERNET SEARCHES REVEAL THAT IT IS A COMMON PROBLEM AFFLICTING THESE MODELS WITH NO CLEAR SOLUTION.

THIS IS NOT THE FIRST TIME THIS HAS HAPPENED OWNED CAR SINCE OCT 17 THE ENGINE STALLS IN THE MIDDLE OF DRIVING HAS HAPPENED 6 TIMES. A NEAR MISS TWICE OF HITTING A TREE. YOU LOSS POWER STEERING WHEN THIS HAPPENS. TOOK TO DEALER AND THEY CANT FIND ANYTHING WRONG. TAKING IT BACK TOMORROW 2/1/18 TO DO A DIAGNOSTIC TEST AND KEEP THE CAR UNTIL IT DOES IT. VERY DANGEROUS TO DRIVE! JEEP DO SOMETHING ABOUT IT! LISTEN TO THE COMPLAINTS ON THE INTERNET! SEEMS VERY COMMON PRACTICE FOR JEEP

CAR STARTED SMOKING, LIGHTS BEGAN FLASHING, WIPERS TURNED ON LOST ALL STARRING AND CAR THAN DIED.

POWER STEERING BECAME JERKY AND POWER ASSIST WOULD COME AND GO WHILE DRIVING. WE BROUGHT TO JEEP DEALER AND THEY SAID ONLY CURE WAS TO REPLACE RACK AND PUMP AT COST OF $3,000.

33K MILAGE TOOK MY JEEP IN TO GET THE ROUTINE OIL CHANGE, THE SHOP FOUND THE RACK AND PINION ASSEMBLY WAS COMPLETELY BROKE AND THE FRONT STRUTS WERE COMPLETELY BLOWN OUT AT 33K MILES THIS SHOULD NOT HAPPEN. THE REPAIRS COST $3,700.00. IF JEEP KNOWS THERE WAS A PROBLEM IN 2012 THEY SHOULD HAVE TAKEN CARE OF IT. BETTY / THORNTON, COLORADO

DRIVING AT HIGHWAY SPEEDS, 55 TO 70 MPH THE STEERING WHEEL WILL VIOLENTLY SHAKE BACK AND FORTH AND THE CAR WILL JERK FROM LEFT TO RIGHT. I TOOK THE VEHICLE TO THE DEALERSHIP AND WAS INFORMED THE POWER STEERING RACK AND PINION WOULD NEED COMPLETE REPLACEMENT. THE ESTIMATE WITH A NEW 4 WHEEL ALIGNMENT IS OVER 1900 DOLLARS. THIS JEEP IS DRIVEN BY MY WIFE, HAS NEVER BEEN OFF ROAD AND HAS ONLY 33,000 MILES ON IT. A SERVICE TECHNICIAN TOLD ME THIS IS A VERY COMMON PROBLEM AND THEY SEE MANY JEEPS WHERE THE RACK NEEDS REPLACEMENT. I CALLED TWO OTHER DEALERSHIPS AND WAS TOLD THIS IS A PROBLEM AREA ON 2012 GRAND CHEROKEES. I WAS ALSO TOLD THEY REDESIGNED THE RACK A COUPLE OF YEARS AGO BECAUSE OF THIS PROBLEM. THIS REPAIR SHOULD BE COVERED AND RECALLED AS A DANGEROUS MANUFACTURING DEFECT.