NHTSA Complaint #11686524 — 2012 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	11686524
Vehicle	2012 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	March 28, 2025
Date Filed	September 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

While driving the engine power randomly cuts off & steering & brakes lock up veering the vehicle to the left which causes me to have no control of my vehicle. Everything else stays on radio...lights...etc. There is absolutely no warning at all when this occurs. This has happened to me 3 times while driving almost causing me to crash. I brought it to a local Jeep dealer & they couldn't find any codes showing what the issue was. So in fear of getting into a crash that could possibly injure myself or others on the road I haven't been able to drive it safely.

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