NHTSA Complaint #11025171 — 2012 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	11025171
Vehicle	2012 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	September 5, 2017
Date Filed	September 23, 2017
Mileage	33,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

33K MILAGE TOOK MY JEEP IN TO GET THE ROUTINE OIL CHANGE, THE SHOP FOUND THE RACK AND PINION ASSEMBLY WAS COMPLETELY BROKE AND THE FRONT STRUTS WERE COMPLETELY BLOWN OUT AT 33K MILES THIS SHOULD NOT HAPPEN. THE REPAIRS COST $3,700.00. IF JEEP KNOWS THERE WAS A PROBLEM IN 2012 THEY SHOULD HAVE TAKEN CARE OF IT. BETTY / THORNTON, COLORADO

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