NHTSA Complaint #11197430 — 2012 JEEP GRAND CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11197430
Vehicle 2012 JEEP GRAND CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 89,130 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

WE LOADED UP TO GO TO THE DESERT (CLEAR SUMMER DAY WITH TEMPERATURES NEAR 80 DEGREES FAHRENHEIT), STOPPED TO GET GAS AND ICE (JEEP WAS RUNNING THE ENTIRE TIME) AND ONCE WE GOT ON THE WAY THERE, THE BATTERY LIGHT CAME ON, THEN AN ODD SOUND WAS HEARD THEN WHITISH ELECTRICAL SMELLING SMOKE STARTED POURING OUT OF THE ENGINE COMPARTMENT, THIS HAPPENED WITHIN 8 - 10 SECONDS TOTAL). I GRABBED MY EXTINGUISHER AND POPPED THE HOOD AND SAW THAT THE SMOKE APPEARED TO BE COMING FROM AROUND THE ALTERNATOR AND STEAM WAS EVERYWHERE. I ALSO NOTICED THAT THE MOTOR WAS OVERHEATED (BUT NO TEMPERATURE LIGHT AND NO FANS WERE TURNING). WE TURNED AROUND AND MADE IT THE 3 BLOCKS BACK TO THE HOUSE WHEN THE JEEP DIED AND WITHOUT POWER STEERING AND BRAKES WE ALMOST COLLIDED WITH A PARKED CAR. WE PARKED IT IN THE MIDDLE OF THE STREET TO COOL OFF AND TO OBTAIN ASSISTANCE TO PUSH IT INTO MY GARAGE. IT WAS FOUND THAT MY ALTERNATOR HAD A DIODE THAT SHORTED TO GROUND. PLEASE ACTUALLY READ THE FOLLOWING: THERE ARE AT LEAST 38 OTHER COMPLAINTS CONCERNING THE SAME CHAIN OF EVENTS ON NHTSA WEBSITE. ALT SHORTS, DESTROYS THE BATTERY, AND TIPM/PCM. FCA REFUSES TO EXPAND 1 OF 3 OPEN RECALLS TO INCLUDE MY MAKE/MODEL AND MANY OTHERS. NHTSA REFUSES TO ACTUALLY HOLD JEEP/FCA ACCOUNTABLE. CHECK P60-14V634 (ALTERNATOR HAD BAD DIODES AND SHORTED TO GROUND) EXPANDED MULTIPLE TIMES, T36-17V435 (ALTERNATOR HAD BAD DIODES AND SHORTED TO GROUND)EXPANDED MULTIPLE TIMES, T75-17V741 (ALTERNATOR HAD BAD DIODES AND SHORTED TO GROUND). THE DATA IN NHTSA DATA SHOWS THAT FROM YEARS 2007 TO 2018, FCA US, LLC MODELS BADGED 2012 HAD THE HIGHEST PERCENT OF TOTAL RECALLS OF ANY YEAR OWNING 18% OF THE 24,053,941 TOTAL RECALLS FCA FAMILY HAD. HOW DOES THIS NOT FLAG THE NHTSA TO FIGHT FOR US? THE NHTSA FINED FCA 120,000,000 FOR THEIR ADDMITTED UNEFECTUAL RECALL PROCESS. I HAVE SO MUCH MORE DATA. SAD.

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