NHTSA Complaint #11209509 — 2012 JEEP GRAND CHEROKEE SERVICE BRAKES

Complaint Details

ODI Number	11209509
Vehicle	2012 JEEP GRAND CHEROKEE
Component	SERVICE BRAKES
Date of Incident	May 8, 2019
Date Filed	May 23, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

ENGINE STALLS FOR NO REASON UNDER BRAKING AND DECELERATION. HAPPENS MORE OFTEN WHEN BRAKING AND TURNING. LOSS OF POWER STEERING WHEN IT HAPPENS. DOES NOT HAPPEN FREQUENTLY , MORE OFTEN IN THE COLD WHEN THE CAR HAS BEEN STARTED. CANT REPLICATE IT WHEN CAR IS HOT. DANGEROUS WHEN IT HAS HAPPENED ON EXIT RAMPS AS CAR HAS TO BE CONTROLLED WITH NO POWER STEERING AND CAR HAS TO COME TO A COMPLETE STOP, PUT IN PARK WHERE IT HAS ALWAYS RESTARTED. PEOPLE BEHIND ME NOT HAPPY WHEN STOPPING ON EXIT RAMPS. HAVE BROUGHT TO DEALER AFTER IT HAS HAPPENED AND THE CAR HAS NOT THROWN ANY CODES. THERE IS NOT REAL PATTERN TO THIS STALLING, BUT, HAVING TO STOP THE CAR TO RESTART IT POSSES A DANGER OF GETTING REAR ENDED. HAPPENS AT SPEEDS BETWEEN 30 TO 60. HAPPENS MOST FREQUENTLY IN ROTARIES (ROUNDABOUTS) WHEN SLOWING DOWN TO ENTER.

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