NHTSA Complaint #11229226 — 2012 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	11229226
Vehicle	2012 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	July 2, 2019
Date Filed	July 3, 2019
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

THE FIRST TIME MY POWER STEERING WHEN OUT I HAD STOPPED TO DO SOMETHING. GOT BACK IN MY JEEP AND THOUGHT I HAD A FLAT BECAUSE IT WAS SO HARD TO TURN THE WHEEL. GOT OUT TO LOOK AND EVERYTHING WAS FINE. GOT BACK IN, DROVE IT AROUND A NEIGHBORHOOD STREET AND STEERING RETURNED TO NORMAL. HAD A MECHANIC TOP OFF THE POWER STEERING FLUID AND WAS FINE FOR MONTHS. YESTERDAY WAS LEAVING TO GOT TO THE STORE AND JUST BEFORE I GOT OUT ONTO A BUSY HWY THE POWER STEERING STOPPED WORKING. THIS TIME I COULD NOT BUDGE IT. I CALL MY MECHANIC FRIEND. BY THE TIME HE GOT THERE THE STEERING WAS NORMAL AGAIN. HE CHECKED THE LEVEL AND WAS FINE. IF I HAD GOTTEN OUT ONTO THE HWY AND THIS HAPPENED I WOULD HAVE BEEN A SITTING DUCK. THIS IS A 2012 JEEP GRAND CHEROKEE WITH 80,000 MILES ON IT.

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