NHTSA Complaint #11378384 — 2012 JEEP GRAND CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11378384
Vehicle 2012 JEEP GRAND CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 186,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I HAVE BEEN HAVING MY CAR RANDOMLY SHUT OFF WHILE IN DRIVE FOR OVER A YEAR. I'M SCARED OF DRIVING MY OWN CAR. IT HAS HAPPENED TO ME WELL OVER 25 TIMES. I'VE ASKED THE CONNECTICUT DEALERSHIPS (WETMORE'S AND NORTHWEST HILLS) ABOUT THIS MULTIPLE TIMES AND AS OF TODAY THEY SAY THERE IS NO FIX AND THEY CAN'T DO ANYTHING BECAUSE THERE IS NO FIX FOR THE RECALL. IT HAPPENS WHEN I'M DRIVING AND BRAKING AND TURNING LEFT, SUCH AS TURNING LEFT OFF A RAMP OR GOING DOWN A HILL AND SLOWING TO TURN LEFT OR SLOWING ON A BIG HILL AT A STOP LIGHT. THE CAR COMPLETELY STOPS. THE BRAKES STOP WORKING AND POWER STEERING IS LOST. THEN I HAVE TO PUT IT IN PARK AND WHEN I PRESS START IT RESTARTS. BUT THIS IS DANGEROUS. I ALSO HAVE A SPECIAL WARRANTY I PAID FOR AND BECAUSE THERE IS A RECALL THE DEALERSHIP SAID MY WARRANTY THAT I PAID $4K FOR IS USELESS BECAUSE OF THE RECALL. DOES SOMEONE HAVE TO DIE FOR THIS TO MATTER?

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