NHTSA Complaint #11193859 — 2012 JEEP GRAND CHEROKEE STEERING

Complaint Details

ODI Number	11193859
Vehicle	2012 JEEP GRAND CHEROKEE
Component	STEERING
Date of Incident	April 1, 2019
Date Filed	April 4, 2019
Mileage	73,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

HELLO, I AM THE ORIGINAL OWNER OF A GARAGE KEPT 2012 JEEP GRAND CHEROKEE OVERLAND 5.7 WITH 73000 MILES. ON 1 APRIL 2019 THE POWER STEERING RACK WENT BAD. OTHER JEEPS HAVE HAD THE SAME PROBLEM, BUT NO RECALL. THE VEHICLE WAS MOVING AND TURNING. THIS IS NOT A GOOD THING FOR SUCH A HIGH END JEEP PRODUCT. VERY COSTLY REPAIR. PLEASE ADVISE. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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