2016 FORD FUSION Engine And Engine Cooling Problems

See attached document for complaint

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, he observed smoke emanating from the engine compartment, after which a message displayed reading "High Engine Temperature". The check engine and temperature warning lights were illuminated. The vehicle was taken to the dealer, who determined that coolant intrusion had damaged the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

My vehicle has been maintained by the dealer and myself for the 87800 miles that have been put on it. I purchased the vehicle in August of 2016 brand new with 34 miles on it. The motor has a manufacturing defect, the block was built in the same plant (Hermosillo, HERMOSILLO, MEXICO)that other Ecoboost motors were built in that were recalled for the coolant leaking into cylinders via a "fix" which was cutting a channel between the cylinders on the deck of the long block between the cylinder walls, this compromised the integrity of the seal between the cylinder head and head gasket. This allowed coolant to leak into cylinder 4 of my vehicle. Ford has known about the issue for the last several years and continues to make these motors. The dealer I purchased the vehicle from wants $14,000 to replace the motor with a new long block but...

The contact owns a 2016 Ford Fusion. The contact stated that when he started the vehicle in the mornings he noticed that it would idle roughly and large amounts of white exhaust was issued from the exhaust pipe. The contact stated that the check engine light was illuminated. Additionally, the contact noted that the vehicle was consuming unusual amounts of coolant that required him to fill the coolant reservoir every week with approximately one quart of coolant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that coolant had intruded into the engine cylinders. The contact was advised that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to manufacturer Technical Service Bulletin Number: 19-2139 Coolant Intrusion into the Cylinder (Engine and Engine Cooling)....

The contact owns a 2016 Ford Fusion. The contact stated that when the vehicle was started, the contact noticed that the engine was misfiring. The check engine warning light was illuminated. The contact replaced coil pack however, a month later the failure reoccurred. The contact noticed that the coolant reservoir was empty but there were no signs of a leak. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 138,000.

The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at 70 MPH, the temperature started indicating that the engine was overheating, with a message “Engine temperature high” displayed. The check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the engine was low on oil, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 102,000.

The contact owns a 2016 Ford Fusion. The contact stated that the vehicle hesitated while depressing the accelerator pedal and was shaking abnormally while idling with the check engine warning light illuminated. Additionally, the contact stated that the temperature gauge indicated that the vehicle was hot with white smoke coming from the exhaust pipe. The vehicle was initially taken to an independent mechanic who diagnosed the vehicle with a defective spark plug. The spark plug was replaced; however, the failure persisted. The vehicle was then taken to a dealer, and it was discovered that there was coolant intrusion into an engine cylinder. The vehicle was diagnosed with engine failure. The manufacturer was notified of the failure but offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. The contact stated that the battery had failed several times and was replaced approximately 5 times. The contact also stated there was exhaust coming out of the tailpipe during the initial start-up. The vehicle was taken to the dealer and was repaired under NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer diagnosed the vehicle and determined that the alternator was producing 20 volts while accelerating, causing the battery to overheat and burn out. Additionally, cylinder #3 was misfiring due to anti-freeze leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and it was confirmed that there were no recalls related to the failure. The contact was referred to the NHTSA Hotline...

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 60 MPH, the check engine warning light illuminated with a message indicating that the engine was overheating. The vehicle lost motive power. The contact was able to veer to the side of the road. The vehicle was able to restart. The vehicle was towed to an unknown dealer, who informed the contact that the coolant reservoir was empty. The contact added coolant to the vehicle and drove to the residence. The vehicle was then taken to the local dealer, where it was diagnosed with coolant intrusion in the engine, causing the spark plugs to be corroded, and that cylinder #4 was misfiring. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed...

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 60 MPH, the vehicle was driving rough. The contact stated that the vehicle was overheating. The contact noticed white smoke coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was coolant intrusion into the short block. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 52,500.

The contact owns a 2016 Ford Fusion. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle began to overheat, and the vehicle lost motive power. The contact's daughter was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The overheating warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a general engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 150,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed and depressing the accelerator pedal, the vehicle shuddered significantly. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. Additionally, the contact stated that the failure recurred while driving from a complete stop while the engine revved to 1500-2000 RPMs. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion into engine cylinder #3. The vehicle was not repaired. The manufacturer was notified of the failure and transferred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 87,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving 35 MPH, the vehicle started to vibrate and would also vibrate at various speeds. The contact stated that the vehicle was idling rough at start-up. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed and determined that the spark plugs needed to be replaced and the fuel injectors needed to be cleaned. The vehicle had been repaired; however, the failure reoccurred. The contact took the vehicle to another independent mechanic and was advised that coolant had leaked into the engine block and the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to TSB: 19-2139 - Coolant Intrusion into the Engine Block (Engine and Engine Cooling)....

I currently have a 2016 Ford Fusion SE with the 1.5L engine. Upon starting the car, the check engine light came on and idled roughly. After scanning the codes for the check engine light, it was determined that it was experiencing a cylinder 3 misfire. I took the car to the dealership and upon repair, they uncovered there was a coolant intrusion coming from the engine and either a "band-aid fix" was needed for $3,500 dollars or a full engine replacement for $8000+ dollars was needed. The dealership confirmed that they have seen this being a known issue for this type of vehicle/engine but there was no relief for the repair. After moving forward with the $3,500 repair to replace the head gasket, it was determined that even then the car was inoperable, and I was left without a vehicle and a bill to pay.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was idling, there was white smoke coming out of the exhaust pipe. Upon inspecting the vehicle, the contact noticed that the coolant level was significantly low. The vehicle was taken to an independent mechanic, where it was diagnosed with combustion gases in the cooling system. The mechanic determined that the failure was related to TSB Number: 20-2100. The dealer was notified of the failure and informed the contact that he would be charged a fee for the repair because the vehicle was out of warranty. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 163,185.

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions after refilling the coolant, while driving at an undisclosed speed, the vehicle inadvertently decelerated and failed to accelerate over 20 MPH. The check engine warning light illuminated. The contact then stated that the vehicle started to overheat. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, ignition coil, and undisclosed multiple sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic retrieved DTC Code: P0303: (Cylinder #3 Misfire). The contact also stated that he was informed that coolant had leaked into the cylinder and the engine needed to be replaced. The vehicle was not repaired. An undisclosed dealer was notified of the failure. The manufacturer was notified of the failure and the contact...

The 2.0 liter Ecoboost engine developed a cracked block at the seven year, 94,000 mile point. The cracked block leaked coolant into the number 2 cylinder thereby causing the check engine light to illuminate. The cracked block necessitated a full engine replacement. The cracked block could have caused a catastrophic engine failure while in operation, putting the driver and other drivers on the road at risk. Research indicates this is a known problem with this engine.

The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 50 MPH, the vehicle started overheating, and there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The contact's son veered to the side of the road. The vehicle was towed to the residence. The contact stated that he was a certified independent mechanic, and he had diagnosed that there was a coolant intrusion in the exhaust system. The contact determined that the engine needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 159,000.

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the coolant temperature warning light illuminated. The contact's wife pulled to the side of the roadway, turned off and restarted the vehicle; however, the failure persisted. The vehicle was taken to an independent mechanic, who diagnosed that coolant was leaking into the pistons, which caused the engine to overheat. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. There was no further information provided. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 133,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at 55-60 MPH, the vehicle was sluggish and hesitated to respond when depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure recurred several times while driving. The contact stated that while driving at an undisclosed speed and making a turn, the accelerator pedal was depressed but the vehicle hesitated to respond, causing another vehicle to crash into the rear passenger's side of the vehicle. The contact was able to drive to the hospital, where he received medical assistance. The contact stated that he sustained whiplash and lower back pain, and he had received physical therapy. The contact was unsure whether the other driver had sustained injuries. A police report was filed. The contact stated that the failure later recurred and the check engine warning light was illuminated. The vehicle was taken...

The contact owns a 2016 Ford Fusion. The contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer the following day and was diagnosed that there was coolant intrusion in the engine piston rings. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,990.

The contact owns a 2016 Ford Fusion. The contact stated that while his son was starting the vehicle, there was white smoke coming out of the exhaust pipe. Additionally, the contact stated while his son was driving at an undisclosed speed, a message indicating that the vehicle was overheating was displayed. The contact's son pulled to the side of the road, added a gallon of coolant to the vehicle and drove to the residence. The contact stated that he also added coolant to the vehicle when his son arrived at the residence; however, upon checking the coolant level two days later, there was no coolant in the reservoir. The vehicle was taken to an independent mechanic, where it was diagnosed that the cylinder head was cracked. The vehicle was not repaired. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was...

The contact owns a 2016 Ford Fusion. The contact stated that after reversing out of the driveway and then accelerating forward at approximately 30-40 MPH, the vehicle started losing motive power. The speed was reduced to approximately 20 MPH and the vehicle failed to exceed 20 MPH. The check engine warning light started blinking. The contact stated that while on the way to the dealer, while the vehicle was idling at a red light, the vehicle failed to drive forward properly. The contact drove the vehicle at very slow speeds. The vehicle was overheating, and smoke was coming from the rear of the vehicle. The smoke settled once the vehicle had cooled down. The dealer diagnosed that there was a cylinder #3 misfire due to a fractured engine block. The spark plug and the ignition coil were replaced however, the check engine light illuminated shortly after and the failure reoccurred....

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the check engine and the power train warning lights illuminated, and the vehicle suddenly stalled. The vehicle was towed to the residence and was later diagnosed by an independent mechanic. The independent mechanic determined that there was coolant intrusion into the engine, causing a misfire in cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 71,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25-28 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer who determined that coolant was leaking into the engine. The dealer diagnosed that the engine needed to be replaced due to a misfire in cylinder #2 and #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 60,000.

The contact owns a 2016 Ford Fusion. The contact stated that while her husband was driving at an undisclosed speed, the low coolant warning light illuminated. After a visual inspection, he observed an abnormally low coolant level. Upon refilling the coolant reservoir, he observed a coolant leak. The vehicle was taken to the dealer, who diagnosed a failure with the water pump. The vehicle was not repaired. After investigating the failure, the contact related it to Customer Satisfaction Program 21N12, but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 140,000.

The contact owns a 2016 Ford Fusion. The contact stated that while starting the vehicle, the vehicle made an abnormal sound. Additionally, there was coolant leaking into the engine. The check engine warning light was illuminated. The vehicle was diagnosed and confirmed the coolant was leaking into the engine. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was out of warranty. The failure mileage was approximately 50,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant had leaked into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and advised to call the NHTSA Hotline. The failure mileage was approximately 110,000.

The contact owns a 2016 Ford Fusion. The contact stated that on several occasions while the vehicle was parked, the contact observed condensation underneath the front of the vehicle. The engine temperature warning light remained illuminated while the check engine warning light was illuminated on several occasions. The vehicle was taken to an independent mechanic and the contact was informed that several unknown parts needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 256,000.

The contact owns a 2016 Ford Fusion. The contact stated that while attempting to start the vehicle, the vehicle failed to start. After 4-5 attempts, the vehicle started but proceeded to vibrate violently. The contact stated that the vehicle returned to normal functionality, but the failure reoccurred 12 more times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, and it was determined that there was coolant leak in the engine. The vehicle was not repaired. After investigation, the contact related the failure to TSB: 22-2322 (Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was 150,000.

The contact owns a 2016 Ford Fusion. The contact stated that coolant was leaking from the vehicle while driving and the engine was misfiring. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with coolant intrusion into the long block. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a case number. No additional assistance was provided. The approximate failure mileage was 148,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle was running rough before overheating. The check engine warning light was illuminated. The contact added coolant. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed there was coolant in cylinder #2 and there was coolant on spark plug #2. The contact was informed that the long block designed too thin, which caused the coolant to run off. The contact stated that failure was related to NHTSA ID Number: 10174400 (Engine and Engine Cooling). The manufacturer was contacted and declined to provide additional assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 74,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the vehicle was shuddering. The message "Engine Coolant Over Temperature" was displayed. The contact veered to the side of the road. The contact stated upon turning off and restarting the vehicle, the vehicle shuddered significantly and made abnormal knocking sounds. The contact stated that after the vehicle remained stationary for a while, the vehicle responded as needed; however, there was dark smoke coming out of the exhaust pipe. The vehicle was taken to an independent mechanic, where the ignition coils were replaced; however, the failure reoccurred. The vehicle was taken back to the mechanic, who was unable to duplicate the failure. The contact stated that the failure had been recurring increasingly, and the vehicle failed to start. The vehicle was towed to another independent mechanic, where it was diagnosed that there was coolant intrusion in...

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, with smoke coming from the exhaust tip. The service engine soon warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine block needed to be replaced because of coolant intrusion; however, the contact was advised to take the vehicle to a local dealer for the repair. The vehicle was then taken to a local dealer, who confirmed the independent mechanic's diagnostic result. The contact was informed that the VIN was not included in Customer Satisfaction Program 21N12 (Short Block Replacement After Coolant Intrusion). The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 90,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at various speeds, the coolant warning light illuminated. The contact had taken the vehicle to an independent mechanic where the coolant was topped off; however, the failure returned soon after the repair. The contact took the vehicle to a dealer where it was discovered that coolant had leaked into an engine cylinder which led to engine failure. The contact was referred to the manufacturer and was informed that the vehicle was not under warranty. The vehicle was not repaired. The failure mileage was 127,273. The consumer stated the engine needs to be replaced at the cost of $9,000 to $10,000, but too expensive to be fixed. The contact stated that they still do not have the means to replace the engine. The vehicle sits in their garage with no repairs done to it.

Received a mssg on the car panel that car temp was too high & this vehicle was in the shop for several weeks back in July for something related to the engine.

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light illuminated, and the vehicle was overheating. The contact inspected the vehicle and became aware that there was no coolant in the reservoir. The contact added coolant to the reservoir. The vehicle was taken to an independent mechanic, and the mechanic stated that cylinder #2 misfired and the engine needed to be replaced. The dealer was contacted and stated that the vehicle was not under recall. The manufacturer was not contacted. The failure mileage was 77,200.

Coolant intrusion leak busted a block and now I need a new engine. I took good care of this car. It all of a sudden started running hot, water sloshing sounds, engine light came on. Took it to Ford auto shop in Wiggins Ms where it was purchased by my son in law and then I payed him $16,000 cash for it and only had it a year. It all happened so fast on the interstate bridge and it was very dangerous because the car shut down quick and I had to call a tow truck. Please help me get another engine this is so wrong. I hate to know this could happen to someone else with a Ford Fusion and cause a fatality. This problem is 100 percent Fords responsibility.

The contact owns a 2016 Ford Fusion. The contact stated when he started the vehicle, there was noticeable shaking and vibration from the engine. The contact stated the "check coolant" light was illuminated. The contact stated he was able to shift the vehicle into drive (D) and it continued to shake and vibrate from 5 MPH up to 35 MPH and eventually smooth out and operate normally. The failure began as a random occurrence and had eventually become constant, with the vehicle having stalled several times on the road. The vehicle was driven to an independent mechanic who diagnosed and determined that the head gasket and one of the cylinders needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion. The contact stated that the owner of the vehicle indicated while operating the vehicle the engine would overheat and the engine coolant needed to be added daily. The vehicle was taken to the local service center which diagnosed that the engine coolant had leaked into the engine oil. The cause of the failure had not yet been determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The local dealer was not contacted. The failure mileage was 116,823.

The contact owns a 2016 Ford Fusion. The contact stated upon starting the vehicle, the vehicle was experiencing rough starts and would overheat while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that engine cylinder #2 was misfiring and coolant was leaking into the engine block and cylinders. The vehicle was then taken to the dealer who provided the same diagnostic information and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Fusion. The contact stated that the check engine warning light was illuminated with DTC: P301 (Cylinder #1 Misfire). The contact stated that he replaced the spark plugs however, the failure persisted. The vehicle was taken to the dealer and the contact was informed that coolant was leaking into the engine and that the engine and the head gasket needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under recall and advised the contact to contact the NHTSA Hotline. The failure mileage was 64,000.

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving 65 MPH, the vehicle started jerking and stalled. The check engine warning light and the coolant temperature warning light were illuminated. The contact's wife veered to the side of the road. The contact's wife was able to restart the vehicle after several attempts however, the failure persisted and there was white smoke coming out of the exhaust. The vehicle was towed to an independent mechanic where it was diagnosed that coolant was leaking into the cylinder head of the engine. The independent mechanic then towed the vehicle to an unknown dealer. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the vehicle was not included in an unknown recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage...

The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 30 MPH, the engine made an abnormal sound and the vehicle started driving rough. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that the VIN was not under recall for the failure. The manufacturer was contacted and informed of the failure. The manufacturer confirmed that the VIN was not under recall. The failure mileage was 100,000.

The contact owns a 2016 Ford Fusion. The contact stated while attempting to start the vehicle, the engine had misfired. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine short block assembly, the evac system, front-end alignment, engine coolant, and cylinder #2 failed and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the diagnostic result was confirmed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 81,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 5 MPH, the vehicle lost motive power. While attempting to shift into gear, the vehicle shuddered and jerked. The vehicle failed to exceed 5 MPH while driving. The coolant in the engine was over the temperature message was displayed. The vehicle was taken to the local dealer where it was diagnosed that the engine was cracked. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered and provided no additional assistance. The failure mileage was approximately 55,000.

The contact's mother owns a 2016 Ford Fusion. The contact stated while driving approximately 45 MPH, the vehicle lost motive power. Additionally, the vehicle failed to respond while depressing the accelerator pedal. The contact stated that the engine coolant temperature warning light was illuminated. The contact pulled over to the side of the roadway and turned off the vehicle. The contact restarted the vehicle and shifted to drive (D) however, the failure recurred. Additionally, the vehicle began to vibrate with an abnormal amount of exhaust coming from the exhaust pipe. The contact pulled over and had the vehicle towed to the residence where an independent mechanic diagnosed the vehicle and determined that there was a leak in the coolant system which caused coolant to leak into the exhaust system. The contact was not aware of what repair was performed. The contact stated a week later while driving the failure recurred....

The contact owns a 2016 Ford Fusion. The contact stated while driving 40-50 MPH, the warning message "Vehicle Overheating" was displayed. The contact veered to the side of the road to allow the vehicle to cool down and the continued driving; however, the failure reoccurred several times while driving. Upon arriving at her residence and parking the vehicle, the contact noticed that there was no coolant in the coolant reservoir. The contact refilled coolant reservoir: however, upon attempting to restart the vehicle, the vehicle failed to start. The contact stated that there was white smoke coming out of the exhaust. The vehicle was towed to the local dealer where it was diagnosed that the engine short block needed to be replaced. The dealer advised the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not repaired. The vehicle...

The contact owns a 2016 Ford Fusion. The contact stated upon starting the vehicle, the check engine warning light illuminated. The contact stated that the failure reoccurred intermittently. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that coolant was leaking into a cylinder, which reduced the amount of coolant and left a possibility for the engine to overheat. The independent mechanic also diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the repair was not covered under warranty. The failure mileage was approximately 63,180.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at 35 MPH, a message stating that the engine was experiencing high temperatures illuminated on the instrument panel. The contact continued to drive the vehicle since he was approaching his residence. As the contact arrived at his residence, he opened the hood of the vehicle and noticed that there was no engine coolant; however, there was no evident coolant leak. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 52,000.