NHTSA Complaint #11488406 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated upon starting the vehicle, the vehicle was experiencing rough starts and would overheat while driving at various speeds. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that engine cylinder #2 was misfiring and coolant was leaking into the engine block and cylinders. The vehicle was then taken to the dealer who provided the same diagnostic information and informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 80,000.