NHTSA Complaint #11488774 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated when he started the vehicle, there was noticeable shaking and vibration from the engine. The contact stated the "check coolant" light was illuminated. The contact stated he was able to shift the vehicle into drive (D) and it continued to shake and vibrate from 5 MPH up to 35 MPH and eventually smooth out and operate normally. The failure began as a random occurrence and had eventually become constant, with the vehicle having stalled several times on the road. The vehicle was driven to an independent mechanic who diagnosed and determined that the head gasket and one of the cylinders needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was unknown.