NHTSA Complaint #11481257 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated that while driving approximately 5 MPH, the vehicle lost motive power. While attempting to shift into gear, the vehicle shuddered and jerked. The vehicle failed to exceed 5 MPH while driving. The coolant in the engine was over the temperature message was displayed. The vehicle was taken to the local dealer where it was diagnosed that the engine was cracked. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the repair was not covered and provided no additional assistance. The failure mileage was approximately 55,000.