NHTSA Complaint #11481778 — 2016 FORD FUSION

The contact owns a 2016 Ford Fusion. The contact stated while his son was driving 30 MPH, the engine made an abnormal sound and the vehicle started driving rough. The vehicle was taken to the dealer for diagnostic testing and the contact was informed that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that the VIN was not under recall for the failure. The manufacturer was contacted and informed of the failure. The manufacturer confirmed that the VIN was not under recall. The failure mileage was 100,000.