2014 FORD FUSION Steering Problems

STEERING WHEEL BECAME LOOSE AS I WAS DRIVING.

STEERING BECAME LOOSE FROM SHAFT IN MARCH OF 2017. THIS HAPPENED UPON EXITING OF A PARKING LOT OF A CONVENIENCE STORE AFTER APPROXIMATELY 90 MILES OF CONTINUOUS DRIVING. THE STEERING WHEEL WAS WOBBLING ON THE SHAFT. VEHICLE WAS REPAIRED AT EMPIRE FORD IN ABINGDON VA... .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS

STEERING WHEEL BECAME LOOSE HAD TO RETURN TO A FORD DEALERSHIP TO PULL APART AND REINSTALL. THE STEERING WHEEL WAS COMING AWAY FROM THE STEERING COLUMN.

MY STEERING WHEEL IS LOOSE. DEALER COULD NOT CONFIRM THIS ON TWO OCCASIONS. READ ARTICLE TODAY ABOUT THIS ISSUE. WHAT DO YOU KNOW AND WHAT SHOULD I DO? FORD DOES NOT HAVE THIS IN THEIR SYSTEM.

1) STEERING WHEEL IS LOOSE AND GETTING LOOSER. THIS HAPPENED ON THE FREEWAY AT 65MPH. ALMOST LOST CONTROL OF THE CAR. 2) CAR STILL THINKS IT IS PLUGGED IN WHEN UNPLUGGED. WILL NOT ALLOW VEHICLE TO START WITHOUT A NEW VISUAL PROMPT CONFIRMING THAT THE CAR IS INDEED UNPLUGGED.

FORD FUSION 2014 ELECTRONIC STEERING GEAR ASSEMBLY REMOVE & REPLACE. REPROGRAM SYSTEM. TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILED ON THE 8 FEB 2017 WHILE DRIVING ON HWY 19 AT 75MPH. THE CUSTOMER ALSO STATED DURING THE TIME OF FAILURE THE STEERING FELT AWKWARD AND KEPT LOCKING WHILE TURNING THE STEERING WHEEL. SAFETY FEATURES TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILURE INDICATES THE FORD FUSION STEERING GEAR RACK PINION MAYBE FAULTY AFTER 50,000 PLUS MILES; THIS IS A ROAD SAFETY ISSUE AND THE FAILURE OF THE FORD FUSION STEERING GEAR RACK PINION PLACES THE VEHICLE OUT OF COMPLIANCE.

WHILE DRIVING THE CAR, THE POWER STEERING JUST QUIT SUDDENLY LEAVING THE CAR VERY HARD TO STEER. WHEN THE STEERING WENT IT, IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. I HAVE FOUND ONLINE THAT THIS CAR FITS EVERY SINGLE CRITERIA OF RECALL NUMBER 15S14 WHICH COVERS THE BOLTS THAT HOLD THE STEERING MOTOR IN PLACE CAN CORRODE AND FRACTURE CAUSING THE POWER STEERING TO FAIL. AFTER HAVING THE CAR INTO THE FORD DEALERSHIP IN MY HOMETOWN, I FOUND OUT THAT THE CAR WAS NOT COVERED UNDER ANY RECALL AND IT WOULD BE OVER $2,600 TO REPAIR. I CONTACTED FORD CUSTOMER CARE AND THEY BASICALLY TOLD ME THAT IT IS NOT THEIR RESPOSIBILITY. MY MAJOR COMPLAINT HERE IS THIS IS CLEARLY A VERY SERIOUS SAFETY ISSUE THAT CAN CAUSE ANYONE WHO IS DRIVING ONE OF THESE CARS TO CRASH IF THE VEHICLES POWER STEERING FAILS WITHOUT WARNING. THE...

DRIVING EAST NEAR PARK CITY, KS ON A COUNTY ROAD AT ABOUT 35 TO 40 MPH WHEN THE ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING. I COULD STILL STEER THE CAR BUT WITH VERY MUCH EFFORT. I WAS STARTLED BUT WAS NOT IN A LIFE THREATENING SITUATION AND CLOSE TO HOME. I HAVE TRIED A FEW THINGS TO GET IT TO RESET, LIKE DISCONNECTING THE BATTERY FOR A PERIOD OF TIME BUT TO NO AVAIL. THIS CAR ONLY HAS 40 TO 50 THOUSAND MILES ON IT AND IS VIRTUALLY WORTHLESS. THE REPLACEMENT PART IS $1,500 TO $2,000 AND IT COULD FAIL EVEN SOONER. THE PROBLEM IS HEAT RELATED AND FORD HAS TRIED A NUMBER APPROACHES TO FIX THE PROBLEM DURING THE LAST FEW YEARS. THE HALF A MILLION RECALLS THAT I HAVE READ ABOUT TELLS ME THAT IT IS SIMPLY A BAD IDEA AND SHOULD BE SCUTTLED. MY CAR REPRESENTS A...

I WAS DRIVING IN THE HIGHWAY AND NOTICE SOMETHING WRONG IN THE VEHICLE AND THEN IN THE FRONT WINDOW A MESSAGE APPEAR SAYING STEERING FAULT SERVICE NOW ALMOST CRASH IN THE SIDE CONCRETE WALL. THEN WHEN I GOT TO THE HOUSE AND I TURN OFF THE CAR, AND TURN IT BACK ON AGAIN THE STEERING WAS HARD AND I COULDN'T MOVE THE CAR NO MORE AND THEN THREE MESSAGES APPEAR TALKING ABOUT THE ELECTRONIC STEERING FAILURE

"TAKATA RECALL LOST POWER STEERING ,STABILITY LIGHT AND ANTI SKID LIGHTS CAME ON WAS ON A SIDE STREET , MOVING ABOUT 20 MPH WHEN IT JUST WENT OUT .IF THIS HAD HAPPENED AT HIGH SPEEDS ON THE INTERSTATE SOMEONE WOULD HAVE BEEN KILLED LUCKILY MY HUSBAND WAS WITH ME AND WAS MANAGED TO DRIVE IT HOME, THIS HAS A LOT OF COMPLAINTS ON LINE AND A RECALL SHOULD BE ISSUED !!!

WHEN DRIVING, WARNING LIGHTS CAME ON AND SAID THAT STEERING ASSIST FAILURE PULL OVER SAFELY. THE POWER STEERING CLEARLY WENT OUT AND THE WHEEL WAS SIGNIFICANTLY HEAVIER. LUCKILY I HAD ENOUGH SPACE ON THE ROAD, AND THE STRENGTH TO MOVE THE WHEEL. AFTER DOING SO, I TURNED THE CAR OFF THEN BACK ON TO SEE IF IT WOULD CLEAR, THEN IT SAID THE SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY TWICE AS IT STARTS UP, AND NO POWER STEERING. VEHICLE IS AT IN THE 83,000 MILES ROUND ABOUT. WAITING FOR MY APPOINTMENT AT FORD TO RUN A $150 DIAGNOSTIC SO THE CAN TELL ME THE EPAS IS OUT WHICH I WAS READING ABOUT IN THE MANUAL, WHEN I WAS LOOK FOR THE POWER STEERING FLUID WHICH I WAS LOOKING FOR DURING THE ONSET OF THE PROBLEM TO CHECK, AND COULDN'T FIND. VEHICLE WAS IN MOTION, TURNING ON A BEND IN...

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES APPROXIMATELY ONE YEAR LATER. THE THOMASVILLE FORD LINCOLN DEALER (1515 E JACKSON ST, THOMASVILLE, GA 31792; 229-226-5133) REPLACED THE RACK AND PINON, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER STATED THAT THEY WOULD NOT BE ABLE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

WAS DRIVING ON HIGHWAY IN POURING RAIN WITH GIRLFRIEND AND 2 KIDS WENT TO MAKE A TURN AND THE WHOLE LOST THE WHOLE POWER STEERING SYSTEM..ALL OF THESE LIGHTS AND WARNINGS CAME ON ELECTRIC POWER STEERING IS FAILING. TRACTION, STABILITY, AND ADVANCETRAC LIGHTS ARE ON AND NO CRASH WARNING AND SEEN THERE WAS RECALLS ON HUNDRED OF THOUSAND OF THESE CARS FOR SAME PROBLEM BUT WAS TOLD MY CAR WAS UNDER THIS RECALL WHY??? CAR AT FORD DEALER NOW WILL PROVIDE THE RECEIPT OF WHAT MADE IT FAILED !!! AND CALLED FORD WANTED TO SPEAK WITH MANAGER AND THEY DON'T PUT YOU THROUGH AT ALL. SAY THEY WILL CALL BACK WITHIN 2 DAYS A WEEK WENT BY AND NO CALL!!! SOMEONE COULD OF GOT KILLED!!!

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BUD CLARY HONDA OF MOSES LAKE AT (509) 765-3467 (LOCATED AT 1200 S PIONEER WAY, MOSES LAKE, WA 98837) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE STARTING MY CAR, THE FOLLOWING WARNING MESSAGES APPEARED: HILL ASSIST, SERVICE ADVANCETRAC, STEERING ASSIST FAULT SERVICE REQUIRED. I TURNED THE CAR OFF AND THE WARNING MESSAGES DISAPPEARED. I HAVE TAKEN THE CAR IN FOR THESE PROBLEMS, BUT IT WAS NOT FIXED. IT HAS BEEN DOCUMENTED NUMEROUS TIMES. IT IS NOW OUT OF WARRANTY. NOW, THE FOLLOWING MESSAGES HAVE APPEARED: STEERING ASSIST FAULT SERVICE REQUIRED, SERVICE ADVANCETRAC, & HILL ASSIST. THE STEERING IS VERY DIFFICULT. THESE MESSAGES APPEARED WHILE DRIVING AT A SLOW SPEED ON A CITY STREET.. I PULLED THE CAR OVER, TURNED IT OFF, & RESTARTED THE CAR. THE WARNING MESSAGES DISAPPEARED. THE CAR WAS RESTARTED & DRIVEN A FEW MORE TIMES LAST NIGHT. THE MESSAGES DID NOT COME ON AGAIN. THIS WAS AUGUST 14,2017.

POWER STEERING LOSS WHILE DRIVING ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE SHIFTED/SWAYED FROM SIDE TO SIDE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

LOST ABILITY TO STEER THE FUSION WHILE DRIVING. TOOK GREAT EFFORT TO KEEP ON THE ROAD AND STEER SAFELY. TOOK TO FORD DEALERSHIP AND WAS TOLD NEW STEERING GEAR WAS NECESSARY AND THAT WOULD COST $1600. CALLED FORD CUSTOMER SERVICE TO START A CASE AND THEN TOLD TO CALL DEALERSHIP BACK. THEY DID NOTHING TO ASSIST. CALLS TO FORD REGIONAL CUSTOMER SERVICE WERE NOT RETURNED. RECALLS ABOUT CORRODED BOLTS AND SOFTWARE REPROGRAMMING ARE NOT FIXING THE FUNDAMENTAL FLAW. THE CASE THAT IS UNDER LITIGATION IN CALIFORNIA IS EXACTLY WHAT IS WRONG WITH MY CAR. THE EPAS FAILED DUE TO A DESIGN FLAW AND FORD WILL NOT ACKNOWLEDGE IT NOR PAY FOR THE REPAIR. I DO NOT FEEL SAFE DRIVING THE VEHICLE NOW BECAUSE I DON'T KNOW WHAT ELSE FORD IS WITHHOLDING.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED AND JERKED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

THE STEERING BOX FAILED AND NEEDED REPLACEMENT. I FOUND A RECALL ON THE BOLTS FOR THIS BOX AND THE ASSOCIATE AT THE DEALERSHIP TOLD US THAT THIS HAS HAPPENED MANY TIMES ON THESE CARS AND WHILE DRIVING. LUCKILY THIS WAS NOT THE CASE FOR US BUT I FEEL IT SHOULD BE REVIEWED FOR POSSIBLE DEFECT AND RECALL.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE "POWER STEERING FAILURE STOP NOW" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN HOME. THE DEALER DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THE APPROXIMATE FAILURE MILEAGE WAS 27,700. UPDATED 06/02/17*LJ *CN

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE PARKED, A "VEHICLE SHUT OFF" WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART, BUT THE ELECTRONIC POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000...UPDATED 05/05/17 *BF *CN

I PULLED OUT OF MY DRIVEWAY AND DECIDED TO CHECK MY MAIL. I DROVE UP ONTO THE CURB TO ACCESS MY MAILBOX. AS I WAS ABOUT TO PULL AWAY A VEHICLE APPROACHED CAUSING ME TO SUDDENLY STOP AS THE WHEEL WAS DESCENDING THE CURB. WARNING LIGHTS FLASHED & BELLS SOUNDED. I RECEIVED MESSAGES THAT MY ADVANCETRAC HAD FAILED & THAT THE HILLSIDE ASSIST HAD FAILED. I NOW HAVE 2 WARNING LIGHTS STILL ILLUMINATED ON MY DASH REGARDING TRACTION CONTROL. THE POWER STEERING IS NOT LONGER FUNCTIONAL. I CHECKED THINGS OUT SUPERFICIALLY AND SAW NO FLUID LEAKS, NO PARTS HANGING OFF, AND NO OBVIOUS SIGNS OF PROBLEMS.

"NEW RACK AND PINION SYSTEM ORDERED FOR VEHICLE. SCHEDULED MAINTENANCE TO INSTALL NEW FORD FUSION STEERING GEAR RACK PINION IS SET TO TAKE PLACE AT RIVER TOWN FORD COLUMBUS,GA ON THE DATE OF 21 JAN 2017. CURRENT HEALTH REPORT WAS DONE 10 JAN. 2017. CUSTOMER WAS INFORMED ON 7 JAN. 2017 THAT THE CAR IS STILL SAFE TO DRIVE AFTER THE DEALER'S DIAGNOSES. AFTER A WEEK AND AFTER THE CUSTOMER SCHEDULED APPOINTMENT DATE, 7 JAN 2017, FOR INITIAL DIAGNOSES MORE FAILURES OCCURRED; ON THE DATE OF 14 JAN 2017, DRIVING WITH THE FAULTY FORD FUSION STEERING GEAR RACK PINION STILL INSTALLED HAS CAUSED FURTHER MALFUNCTION OF THE TRACTION CONTROL, IT FAILS TO TURN ON, AND THE FORWARD COLLISION WARNING SYSTEM HAS ALSO FAILED. THE CUSTOMER FEARS THAT THE MALFUNCTIONING OF THE TRACTION CONTROL SYSTEM WILL BE USED TO PLACE FAULT ON THE CUSTOMER FOR THE FAILURE OF THE 2014 FORD...

"SUSPENSION KNOCK WHILE TURNING THE WHEEL; THE WHEELS STICKS DURING SHARP TURN INS TO THE LEFT AND RIGHT WHILE IN MOTION." "THE KNOCK IS ALSO HAPPENING WHILE THE CAR IS STATIONARY TURNING THE WHEELS TO EITHER SIDE LEFT OR RIGHT; THE WHEELS STICK." "AT HIGHWAY SPEEDS THE SOUND CAN NOT BE HEARD BUT THE CAR DOES HANDLE ODDLY AS A RESULT FROM THE SUSPENSION ISSUES." "AT LOW SPEEDS THE SOUND CAN BE HEARD WHEN TRUING THE WHEEL ALL THE WAY TO THE LEFT AND RIGHT, THE WHEELS WILL STICK DURING THIS PROCESS." "ALSO, THE STEERING IS LOOSE AND HAS SOME PLAY; STABILITY CONTROL MAY NEED TO BE INSPECTED DUE TO THE ODD DRIVING HABITS AT LOW TO HIGHWAY SPEEDS. THIS ALL TOOK PLACE TODAY 6 JAN 2017, DUE TO THE CUSTOMERS FEAR THE VEHICLE WAS UNSAFE, IT WAS INSPECTED BY A NEAR BY MECHANIC "TIRE ENGINEERS" THE CAR IS AT...

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING FAILED. THE STEERING ASSIST AND STABILIZER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER PROGRAMMING NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO SHIFT THE GEAR SHIFTER TO THE DESIRED GEAR, THE VEHICLE JERKED. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE DIAGNOSIS FOR THE TRANSMISSION HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

WAS DRIVING AT LOW SPEED ON THE HIGHWAY WHEN "STEERING ASSIST FAILURE PULL OVER SAFELY" LIGHT CAME ON AND POWER STEERING WENT OUT. THE VEHICLE ONLY HAS 57,000 MILES AND WE TOOK IT TO FORD FOR REPAIR AND THEY WILL HAVE TO REPLACE THE ELECTRIC RACK ASSEMBLY DUE TO A SHORT IN THE GEAR BOX... *TR

STEERING BOLTS HAVE LOOSENED, RESULTING IN SOME LOSS OF CONTROL OF VEHICLE. VEHICLE WAS TRAVELING STRAIGHT ON A LEVEL HIGHWAY WHEN THIS OCCURRED. THIS IS A PERSISTENT STATE.

THERE IS A RECALL ON BOLTS HOLDING THE STEERING ASSEMBLY TOGETHER, AND THE POWER STEERING COMPLETELY WENT IN MY 2 YEAR OLD VEHICLE. THE DEALERSHIP AND FORD OVERALL SAY THAT BECAUSE THE BOLTS WERE FINE THEY AREN'T RESPONSIBLE FOR MY POWER STEERING NEEDING TO BE COMPLETELY REPLACED. THEY CAN'T TELL ME HOW THE STEERING WOULD GO IN A 2 YEAR OLD VEHICLE THAT IS DRIVEN TO WORK AND THE GROCERY STORE, NOT OFF-ROADING OR RACING. THE VEHICLE WAS STATIONARY, AND WAS STARTED AND IMMEDIATELY NOTICED THE POWER STEERING FAILED.

I HAVE EXPERIENCED A LOSS OF STEERING POWER WHILE GOING ON THE HIGHWAY. AFTER PULLING OVER THE CAR LIGHT FLASHING SAYING "SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY" I WILL BE TAKING IT TO A REPAIR SHOP BUT IT IS A SAFETY ISSUE. I HAVE LOOKED ONLINE AND HAVE FOUND MANY PROBLEMS WITH SIMILAR ISSUES. NO RECALL FOUND?

POWER STEERING STOPPED FUNCTIONING OVER NIGHT. SKID CONTROL AND TRACTION CONTROL LAMPS WERE ON AND DASH SAID POWER STEERING NEED SERVICE. SERVICE QUOTE ATTACHED. IT IS A COMMUTER CAR. NO OFFROADING. SERVICE ADVISOR CLAIMS THAT DIRT MIGHT HAVE CAUSED THE PROBLEM.

WHILE DRIVING ON THE HIGHWAY MY 2014 FUSION CUT OFF. A WARNING INDICATOR POPPED UP THAT SAID "TRANSMISSION NOT IN PARK". WE HAD TO COAST OFF TO THE SHOULDER, FORTUNATELY THERE WERE NO CARS IN THE LANE WE HAD TO CROSS TO GET TO THE SHOULDER. LATER TODAY (THE SAME DAY) IT HAPPENED A SECOND TIME. THE CAR LOSES ALL POWER. WE WERE DRIVING PAST THE DEALERSHIP WE USE, SO WE LEFT THE CAR WITH THEM TO BE FIXED AND HAVE THE OIL CHANGED. WE WILL BE WAITING FOR THE OUTCOME THE FIRST OF THE WEEK,BUT FELT IT NECESSARY TO REPORT THIS SINCE OTHERS HAVE HAD THE SAME ISSUE.

THE POWER STEERING ABRUPTLY STOPPED WORKING.

WHEN MY SON WAS DRIVING THE VEHICLE THE STEERING ASSIST INDICATOR LIGHT CAME ON WITHOUT NOTICE AT WHICH TIME HE WAS UNABLE TO EASILY STEER THE CAR. HE MANAGED TO GET THE CAR INTO A NEARBY PARKING LOT WHERE WE HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER. THE DEALER INDICATED THAT THE STEER GEAR FAILED AND WOULD NEED TO BE REPLACED. EVEN THOUGH THERE A REGIONAL CUSTOMER SATISFACTION NO 15R01, FOR THE REPLACEMENT OF THIS GEAR, MY REPAIRS WOULD NOT BE COVERED UNDER THIS PROGRAM BECAUSE THE GEAR DIDN'T FAIL AS A RESULT OF FAULT BOLTS. I CONTACTED FORD MOTOR COMPANY AND AND EXPERIENCED GREAT CUSTOMER SERVICE IN DEALING WITH THE PROBLEM, AT WHICH TIME I WAS TRANSFERED TO TJ BREWER (THOMAS), THE GENERAL MANAGER FOR THE WEST MARKET. I NEVER SPOKE WITH TJ AS SOMEONE NAMED MARK ANSWERED AND INDICATED THAT HE WOULD BE HAPPY TO...

VEHICLE STATIONARY, ENGINE IDLING WHEN "POWER STEERING ASSIST" FAILURE MESSAGE APPEARS, WITH SUBSEQUENT LOSS OF POWER STEERING. THIS HAS HAPPENED TWICE WITHIN 3 DAY, SEPARATE OCCASIONS, AFTER DRIVING ON INTERSTATE FOR APPROX. 1 HR, SAME SETTING. FORD DEALERSHIP WAS INFORMED ABOUT IT ON THE FIRST OCCASION DURING A SCHEDULED 80,000 MILE MAINTENANCE, HOWEVER THEY STATED VEHICLE WAS OK, AND READY TO DRIVE. MILEAGE AT THE TIME OF FIRST INCIDENT WAS APPROX. 80,947. ARRIVAL MILEAGE AT FORD DEALERSHIP WAS 81,043. ON 7/13/16

SEVERAL TIMES MY POWER STEERING HAS SHUT OFF ON ME WHILE DRIVING ALMOST GETTING ME INTO AN ACCIDENT TWICE LUCKILY THIS HAD YET TO HAPPEN WHILE DRIVING ON THE HIGHWAY AS THAT COULD BE FATAL

STEERING WHEEL CAME LOSE. DICOVED DURING DRIVING. DEALER REMOVED AIRBAG AND APPLIED LOCK-TITE TO BUT IN STEERING COLUM AND RE-TOURQED.

I KEEP GETTING A SERIES OF WARNING INDICATORS; UP HILL ASSIST IS NOT AVAILABLE, SERVICE ADVANCE TRAK , NO POWER STEERING, NO TRACTION CONTROL, NO ABS, AND THE NO AIR BAG LIGHTS COME ON. THIS COMES ON WHILE DRIVING AT NORMAL, LOW SPEED ON REGULAR ROADS, WHEN TURNING AND ALSO AT HIGHER SPEEDS WHEN DRIVING ON EXPRESSWAYS. THIS IS DANGEROUS ESPECIALLY BECAUSE MY POWER STEERING DOES NOT WORK! THERE NEEDS TO BE A RECALL!

SUDDEN POWER STEERING LOSS WITHOUT ANY WARNING WHILE DRIVING IN A STRAIGHT LINE ON A HIGHWAY. ONLY WARNING WAS A MESSAGE SAYING POWER STEERING FAILURE PLEASE STOP SAFELY. LOST ALL ABILITY TO MANEUVER THE CAR SAFELY OR SAFELY TRANSITION OUT OF TRAFFIC. NEEDED EXCESSIVE STRENGTH TO ENABLE THE CAR TO TURN AND SAFELY EXIT ROADWAY.

I STARTED THE CAR AND HAD TO WARNING LIGHTS COME ON. ONE WARNING FOR STEERING ASSIST FAULT, AND THE OTHER FOR SERVICE ADVANCETRAC. I READ ONLINE THAT FORD IS RECALLING CARS SAME YEAR AND MODEL FOR THE SAME ISSUES. BUT NO RECALL FOR MINE - WHY??

I STARTED TO EXPERIENCE HARSH GEAR SHIFT ON DECEMBER 13, 2015 EVERY TIME I PUT THE CAR IN REVERSE. ALSO, WHEN I REACHED 20MPH AND 40MPH I FELT THE HARSH GEAR SHIFT AND THE CAR WOULD JERK FORWARD. I TOOK MY CAR TO THE DEALERSHIP ON DECEMBER 14, 2015 AND THEY SAID THE MOUNT FOR THE TRANSMISSION WAS BROKEN. THE TECHNICIAN WASN'T THERE TO CHECK OUT THE CAR IN ORDER TO DETERMINE IF IT WAS MECHANICAL OR NOT, BUT THEY DID THE WORK ON THE CAR ANYWAY AND ON DECEMBER 16, 2015, THE DEALER CALLED TO SAY THE CAR WAS READY. IT WAS VERY OBVIOUS THEY DID NOT TEST DRIVE THE CAR AFTER SUPPOSEDLY REPAIRING THE MOUNT BECAUSE MY CAR WAS DOING THE SAME THING, EXCEPT WORSE. WHEN I TOOK IT BACK THE NEXT DAY, THE TECHNICIAN WAS THERE AND SAID IT IS A MECHANICAL PROBLEM. I ASKED FOR A...

MY SON AND HIS FRIEND WERE DRIVING HIS 2014 FUSION ON A TWO LANE ROAD THAT MAKES A 90 DEGREE TURN TO THE RIGHT WHEN HIS POWER STEERING WENT OUT. AS HE CAME TO THE TURN HE WAS UNABLE TO TURN THE WHEEL AND THE VEHICLE WENT STRAIGHT AND LEFT THE ROADWAY. THE VEHICLE STRUCK A SMALL TREE AND SUSTAINED MINOR DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE UNDER CARRIAGE OF THE VEHICLE. AN ACCIDENT REPORT WAS MADE. WE WERE ABLE TO DRIVE THE CAR HOME WITHOUT ANY POWER STEERING AND I TOOK IT TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL FOR THE POWER STEERING ASSIST AND THAT THE COULD PUT THE VEHICLE ON A COMPUTER TO DETERMINE THE PROBLEM. HOWEVER, IT WOULD COST ME $135.00 PER HOUR FOR THE DIAGNOSIS AND IT COULD TAKE 2-6 HOURS. I WAS ALSO...

DIFFICULT TO CONTROL AT HIGHWAY SPEEDS; THE CAR SEEMS TO WOBBLE/OVER CORRECT FREQUENTLY. THE CAR IS DIFFICULT TO KEEP BETWEEN THE LINES WHEN IT ENCOUNTERS EVEN MINOR BUMPS IN THE ROAD. I'VE BROUGHT THESE CONCERNS TO FORD AND HAVE BEEN MET WITH HIGHLY ANTAGONISTIC RESPONSES. FORD NEGLECTS TO ACKNOWLEDGE THE ISSUE AND TOLD ME THEY TEST DROVE THE CAR AND WERE UNABLE TO REPLICATE THE ISSUE. I DON'T FEEL SAFE DRIVING MY NEW CAR ON THE HIGHWAY. PLEASE HELP!

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE WARNING MESSAGE 'TRANSMISSION NOT IN PARK' ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,700.

ENGINE OR TRANSMISSION KNOCK. STEERING KNOCK FROM TURNING WHEELS ALL THE WAY TO THE LEFT AND RIGHT. WHEN IN PARK, REVERSE, OR NEUTRAL THE KNOCK BEHIND THE FIREWALL IS NOT HEARD. WHEN IT IS IN DRIVE AND STOPPED AT A LIGHT OR WITH THE ELECTRONIC EBRAKE ON WHILE THE CAR IS IN DRIVE THERE IS A KNOCK BEHIND THE FIREWALL AROUND THE TRANSMISSION AREA (LOCATION IS CLOSE TO THE LOWER FRONT OF THE CENTER CONSOLE AREA; WHERE IT IS PREDOMINANTLY HEARD). IT IS NOT HEARD UNTIL YOU ARE IN THE CAR WITH THE DOORS CLOSED (NO MUSIC ON JUST THE ODD KNOCK WHEN STOPPED WHILE IN DRIVE OR IN DRIVE WITH THE EBRAKE ON). I HAD THE ENGINE CHECKED FOR NOISE; MECHANICS AT OPELIKA FORD AL STATED IT MAY BE MY FUEL RAIL AND FUEL FILTER WHICH MAY BE CAUSING CABLING BEHIND THE FIREWALL TO RATTLE. IF THAT IS THE...

ON WEDNESDAY, SEPTEMBER 16, 2015 AROUND 3:45PM I MADE A LEFT TURN AT A STOP LIGHT, GOING ABOUT 15-20MPH OR LESS, JUST TAKING A CORNER AND THE STEERING LOCKED UP AND KEPT PULLING TO THE LEFT, I WAS UNABLE TO STRAIGHTEN THE CAR UP, LUCKILY NO ONE WAS BESIDE ME. I PUT THE CAR IN PARK AND THEN BACK IN DRIVE, THEN I WAS ABLE TO CONTINUE. VERY SCARY, THAT CAME OUT OF NO WHERE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ON 7/7/15 WHILE ON THE 99 GRAND-PARKWAY FREEWAY MY FORD FUSION SUDDENLY STARTED DRIFTING AND WASN'T ALLOWING ME TO TURN BACK IN THE LANE CAUSING MY CAR TO SPIN OUT AND LOSE CONTROL AND CRASH INTO A BARRIER. SHORTLY AFTER I FILED A CLAIM WITH MY INSURANCE AND WITH FORD CUSTOMER SERVICE ON 7/11/15 CLAIMING THE POWER STEERING WENT OUT AND A MECHANICAL FAILURE. FORD MOTOR MENTIONED THE GENERAL COUNSEL WOULD REACH OUT IN 15 BUSINESS DAYS AND THERE WERE NO CURRENT RECALLS ON FILE. HOWEVER, SHORTLY AFTER I FILED THAT COMPLAINT FORD SENT A VEHICLE RECALL REGARDING POWER STEERING CORROSION (INTERESTING TIMING). I HAVE ESCALATED MULTIPLE TIMES TO CUSTOMER SERVICE AND CUSTOMER RELATIONS AND STILL NO LUCK OR CLARIFICATION OF WHY I HAVE NOT RECEIVED A LETTER FROM GENERAL COUNSEL.