2014 FORD FUSION Unknown Or Other Problems

143 NHTSA complaints on file

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Unknown Or Other Issues in the 2014 FORD FUSION

143 unknown or other complaints have been filed with NHTSA for the 2014 FORD FUSION. Of these, 8 involved a crash, 3 involved a fire, and 6 resulted in injury.

143
Complaints
8
Crashes
3
Fires
6
Injuries
0
Deaths

All Unknown Or Other Complaints

#11718950 |
The rearview camera on my 2014 Ford Fusion has been malfunctioning for several years. When the vehicle is placed in reverse, the camera image frequently does not display, displays intermittently, or fails while already in use. When the system does activate, the image is sometimes mirrored or reversed, making it difficult or unsafe to interpret the surroundings behind the vehicle. Overall, the camera functions correctly in approximately 1 out of 10 attempts, and cannot be relied upon for safe operation. This failure is unpredictable and occurs without warning, creating a safety risk due to the inability to consistently see pedestrians, children, or obstacles behind the vehicle. The vehicle was inspected by a Ford dealership for this issue; however, no remedy was provided because the vehicle was outside the warranty period. I am aware that Ford has issued recalls and extended coverage for rearview camera failures on later model year Ford...
#11704094 |
My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.
#11701072 |
The backup camera screen is black or flickers, and sometimes shows an error message like 'Camera not available.'
#11699036 |
The backup camera works intermittently. Showing a black screen and telling me to see a dealer.
#11698400 |
The back up camera is intermittent or is a black screen. It also displays like a mirror image instead of what is directly behind me (right is on the left and left is on the right)
#11696671 |
The backup camera is not working right it's either fuzzy or it's black and sometimes it is showing on opposite direction causing me to almost have a huge accident with my children inside this is currently still happening and started over 2 months ago.
#11695937 |
Rear viiew camera stops working and/or goes blank when the car is put in reverse. Sometimes will also displays Back up camera not working please contact dealership.
#11695530 |
This is a report of the same issues that have been issued a recall for newer years of the same make and model, the Ford Fusion. The rear backup camera stopped working and directly impedes the safety and visibility when reversing the vehicle. An error/warning comes up to contact the dealership due to the malfunction. The 2014 was excluded from the recent recall for these same backup cameras on the 2016+ models. The recall needs to be extended to ALL years of the Ford Fusion.
#11695079 |
Rear view camera inspection recall (Campaign 25SA9/25v695) should be extended at least a few more years. My 2014 Ford Fusion Platinum is affected by the same issue.
#11694261 |
Vehicle camera works intermittently. The screen will come on while in reverse however, will go BLACK. I've turned the camera off and on but the same thing happens. The camera should not function like this.
#11694056 |
The rearview camera does not display properly. The image is flipped which can cause confusion when using the camera to check for traffic. Sometimes the camera does not come on/display images when shifting into reverse. Also at night the camera is streaky so one is unable to see images in the camera. I noticed there was a recall for the rearview camera but my make/model/year was not included but I am experiencing issues with the rearview camera.
#11686614 |
Recent problem with the backup camera on a 2014 Ford Fusion Hybrid that intermittently shows the image in reverse- right is left and left is right. This is very dangerous when backing up . Ford is aware of the problem and has recalls on other models with the same problem but not ours.
#11686727 |
2014 Ford Fusion 4D 2Wd SE Backup camera started when my car was 9 to 10 years old occasionally goes black and show reversed but not upside down. Within 5 months it continually shows images reversed. I attempted to do a software update but since it was over 10 years old at the time I was not allowed to I also spoke to the car dealership and was told that was correct. No recalls on the backup camera I was told I would need to pay between 500 and 1000 dollars to have it fixed. I found a site on the internet that say the 2014 also had a recall but the Ford site does not show my vin indicating that is true.
#11680812 |
AdvanceTrac stopped working in my car due a sensor. Had to get it replaced by Midas. When I went to turn on my car and put it in drive it started making an awful grinding sound and would not move and gave me an error code that just said service AdvanceTrac. It was insanely expensive to repair and thankfully didn't happen while I was driving.
#11647829 |
The rear view mirror and side mirrors become dark after the sun sets and it becomes extremely hard and dangerous to judge vehicles behind you as you try to merge onto any road that has moving traffic.
#11637520 |
A third party hacked my CPU/Transmission Control System causing malfunction with the engine. The engine randomly would cut off during traffic, and I would need to press gas directly after starting the vehicle to go. My vehicle was fairly new and transmission module should not be ineffective after purchasing my vehicle last July 2023 with less than 80K miles. The notification that makes the vehicle stay in the lane would malfunction randomly notifying me of failure to sensor active crash alert. I also have inability to connect to Ford vehicle app with no reason provided to cut off WiFi connectivity. Please review external IP as I can hear communication of third party observing my way of driving and communication while attempting to drive causing distraction affecting safety of myself, my location placement, and health of the car. Possible CPU/transmission/AC connectivity from July 2023 to Malfunction of vehicle starting 10/2024.
#11635813 |
My rear camera on my 2014 Ford Fusion just stopped working on it's own (noticed on [XXX]). I then researched and found a recall; however, the recall is VIN specific and does not include my vehicle. This is a problem as my camera stopped working and deserves to be fixed as well the others that have already been identified. VIN# [XXX] I also called and my reference # is [XXX] Thank you in advance for your assistance INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11624341 |
When driving the car will stall out and die in the driving state. This occurs without warning from any sensor light error warnings. After acceleration to 35 it will sputter as if the fuel is not flowing, yet then it will correct but stall and completely die during operation while driving. Have had both the upper and lower full pumps installed within the last calendar yet still currently having the problem or issue. Experiencing the exact same Eco boost concerns as other Ford models have been recalled for as of recent
#11603925 |
My car when it is parked it will randomly pop the trunk. A lot of issues I’m seeing is ford fusions 2014 and up! Few of my friends are having the same issues especially with keyless entry pad it’s causing issues from water damage or heat causing the car to to this! Their needs to be recall on that cause kids doors aren’t locking properly I have kids I had someone almost steal my car cause my trunk was popped open by itself! This is my second time reporting this I have [XXX] [XXX] and [XXX] I need my car! Can yall please fix this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11591862 |
I have 2014 ford fusion SE. Here lately my car has randomly been unlocking itself not only that popping trunk as well. I have took the time replacing the key fob battery first the checking lock adapters to my doors and also my keypad. I have it checked out. Yet nobody knows. I’m [XXX] with two kids this is very stress as a single parent trust that car is ensured locks it’s not. Yall need to do recall and fix this. I did speak with police department stating issues filing a report I didn’t have number but they said it documentation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11565561 |
Shifter Cable bushing and cover Car would not move when putting into drive or reverse. It was the Shifter Cable bushing that had to be replaced. We were told that this issues was covered on OTHER vin number vehicles but not our car. WHY???
#11559761 |
Engine coolant leak.
#11557131 |
The latch holding the driver door closed failed and the door would not close. This issue has happened before and been addressed by previous recalls but continues to be an issue.
#11545181 |
Back-up Camera: The back-up camera works intermittently, or sometimes not at all; On several occasions, the camera went on briefly, showing children approaching the back of the car while backing out of a driveway. Then it goes blank as they walk behind the vehicle. Additionally, when backing into a parking space, the camera displays, then goes blank as soon as the proximity alert warning beep starts to sound. I’m not sure if the “trigger" is the proximity sensors or the steering sensor since the steering wheel is always turned and the warning beeps are always present.
#11542268 |
Rear view video system is failing either completely or halfway during the back up. Warning message says to contact dealership, who wants to run diagnostics in order to figure out cause. Despite video failure, the audio has continued to work properly. Did not want to pay costly fee to run diagnostics without shopping around for lower price.
#11540586 |
The rear passenger back door latch is out. Has to be replaced because door will not shut an my toddler almost feel out but I caught him.
#11539575 |
The lug nuts on my 2014 Ford Fusion have swollen to the point where they cannot be removed with the tool Ford provided or a standard 4 socket iron wrench. This problem is so severe, AAA was unable to remove the lug nuts after I had a flat requiring a tow for repair of tire. Additionally, the lug nits cam become compromised and cause the rim to become fisplaced while driving.
#11536644 |
“Temporarily lost communication with the Climate System” error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.
#11530781 |
We took the car to the Ford dealer for recalls on 6/26/2023. We noticed the car would jolt or slow down when shifting gears. Also would, on occasion, jolt before stopping. We were told that the transmission needed repairs. The cost could vary from 4k to 7k, which we declined and brought our car home, and it can be inspected upon request. The car has a little over 60k miles, and we consistently serviced it. No warning lights or severe problems before being told our vehicle is not driveable until we repair the transmission.
#11529182 |
The backup camera is frequently failing to work, putting the vehicle at increased risk for a rear collision. A message appears on the dashboard screen when the failure occurs that the system is not working.
#11524238 |
A NEIGHBOR CAME TO MY DOOR AND TOLD ME MY BREAK LIGHTS WERE ON WHILE THE CAR WAS JUST SITTING IN THE DRIVEWAY. IT HAD NOT BEEN DRIVEN RECENTLY BEFORE THIS WAS REPORTED TO ME. IT IS 24 HOURS LATER AND THE LIGHTS ARE STILL ON AND I HAVE NOT BEEN ABLE TO GET THEM TO TURN OFF. NO WARNING LAMPS ON THE DASHBOARD LIT, THIS CAN CAUSE A REAR END COLLISION TO ME AS THE PERSON FOLLOWING BEHIND CAN NOT TELL THAT I AM COMING TO A STOP. I AM AWARE THAT THERE IS A RECALL ON SOME OF THE 2014 FORD FUSIONS BUT IT APPEARS THAT MINE IS NOT LISED ON THE RECALL. SINCE THIS IS A HOLIDAY WEEKEND (AND THIS CAME TO MY ATTENTION ON A SATURDAY) I WILL BE CALLING FORD GARAGE IN STOCKTON, CA ON TUESDAY MAY 30, 2023 TO PLACE INQUIRY ABOUT THIS.
#11518993 |
About a week ago I had to make a 2 hour drive and when I was close to my destination my check engine light came on and started flashing I hooked a code scanner up to it and it was cylender 4 misfire so I replaced the coil pack and the problem stopped. Today I was driving my car and the car stalled on me agian in a parking lot I put the car in park and I turned the car off and when I tryed to start the car agian it had a long crank and then it started i got to the intersection and the car stalled agian so I immediately repeated the steps and it started back up when I came threw the caution light so I could pull over the car stalled agian in the middle of moving traffic with my child in the car.we almost...
#11513284 |
Coolant sensor malfunction. Should let me know when its low. Did not. Had coolant. Sensor never worked properly. Internal engine block burn. Took to a mechanic. Replaced sensor too late. I am so screwed still paying for it.
#11502840 |
I receive this message sporadically. It disables the heat and air to my vehicle, also the passenger side front and rear window locks. When it's cold the heat does not work and when it's hot the air does not work. Also, when it rains or if it's a muggy day the windows fog up and I'm unable to defrost them. This is a major hazard. Can you please assist?! "Temporarily lost communication with the Climate System"
#11498609 |
The Climate Control Computer fails to stay on recirculation mode when heating causing driver to press every 15 minutes while driving putting driver and other drivers at risk because of having to look off road while pressing. Ultimate Ford dealership has inspected and attempted to repair the problem but did not during the warranty period. The dealership has barred me from having service completed in the local area within a one-hour drive from my home from merely the fact that they could not repair the problem. Now, several recalls which are not safe on my car cannot be repaired because of their immature behavior. There was no warning about this problem beforehand. No receipts but letter to Ford attached.
#11495076 |
My 2014 Ford fusion completely lost power and wouldn't even start or turn on novemeber13, 2022. The car was towed to a dealership, and I was told that the coolant was going inside of the engine and causing corrasion. We contacted the warranty company and was told that this was a manufacture's default and that they wouldn't fix/ replace my engine because my whole engine needed to be replaced. I contacted ford and they said there was no recalls on my car and in 2017 I saw on cars.com that the engine/ coolant system for ford fusions from 2014-2017 were recalled but Ford said there was no such recall and that their recalls have an S in them and not a v.
#11488089 |
Many people (including myself) have problems with 2013 to 2016 ford hybrid transmissions. My transmission fails on the well know 14b07 problem, where bearings fail and the car simply gives you a warning a stops in the middle of the road, luckily I had time to push my car to the side, avoiding an accident. Ford should fix this for free once many customers had the same problem. I took my car to a dealership and the answer was to buy a new transmission for over $7000 dollars. They do not even offer a repair for it.
#11480472 |
The fuel door hinge is broken. The fuel door will come open while driving the vehicle. The door is loose and after researching this, it is a common problem for everyone with a 2014 ford fusion.
#11474412 | Crash Fire
While commuting to work the car randomly caught fire lost brakes and steering
#11467689 |
My sunroof glass is leaking water and rusting. The rusting is so bad it’s flaking off into my hair and my eyes. Please Help me !!!
#11462970 |
ABS CAME OUT WHILE I WAS DRIVEN AND WENT BACK OFF ALMOST EVERY 20 MINUTES.
#11459756 | Crash
While driving on the freeway lost control of steering, spun around into traffic when trying to switch lanes, and flipped over multiple times across the freeway without airbag deployment. My passenger and I suffered injury due to this. I am still going to physical therapy for my shoulder. No messages prior to the accident, I made sure to follow all safety precautions and take care of maintenance, and all safety recalls as soon as possible. The car has been sent over to the police and insurance company for further inspection.
#11457603 |
The contact owns a 2014 Ford Fusion. The contact stated that while driving at various speeds, the check engine warning light would remain illuminated. Occasionally, the vehicle would lose motive power and stall or not properly accelerate while depressing the accelerator pedal. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 80,000.
#11456107 |
The contact owns a 2014 Ford Fusion. The contact stated that while driving at highway speeds, the vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact also stated that the vehicle would hesitate and independently shift gears upon depression of the accelerator pedal as the check engine warning light would illuminate on the instrument panel. The manufacturer had yet to be notified. The vehicle had yet to be repaired. The failure mileage was unknown.
#11447058 |
The steering wheel catches when turning right and left. It is physically hard to straighten the wheel back out. Upon searching, there are recalls for the steering mechanisms in ford fusions, however my specific vehicle does not come up. I do believe that my vehicle is part of this issue.
#11446650 |
Today, I was told by mechanic that all the lug nuts had to be replaced when they attempted to rotate the tires because the lug nuts were swollen. This is costing me $164 in parts and $74.99 in labor.
#11442618 |
Had issues with Ford Fusion not shifting into a higher gear. Car would Rev up to over 4RPM and still wouldn’t shift up. (Automatic) Could’ve caused a crash had it happened driving on a highway. Took car to the mechanic and I just found out from the mechanic that it needs a new transmission! My car is mainly used for commuting and has about 150000 miles on it. I have looked up issues with this vehicle and this is a known issue! HELP! FORD should be recalling the bad transmission and fixing the problem!
#11441269 |
The car stalls randomly when running at low speeds / low rpms. Scenario: after being parked for extended period of time, like overnight. Drive few miles, 5 to 10 miles and stop at parking lot. Upon re-starting the car and driving slow on the parking lot, the car suddenly lose power and stalls. Need to put on park and crank for about 5 to 10 seconds to restart. Then runs fine. Couple of times was crossing a road from a parking lot and stalled right across the incoming traffic. No engine light. Took to mechanic which could not reproduce the problem.
#11440342 |
Trunk pops open randomly. Has had three times that I’m aware of.
#11439133 |
[XXX] 11/2/21. I was driving mi kids to the movies on 10/31/21 when suddenly I made a right turn to enter the theater parking lot, and the left rear door open. My daughter was sitting there and tilt to the left while the door was open, she grabbed my seat to hold her self. She was with her seat belt on, and I was entering the parking lot at low speed, which I am very thankful. I already made an appointment with my local Ford dealer for them to fix the problem, but I really can't trust this vehicle anymore. That's a serious safety concern that the doors don't latch to securely close. This is a LEMON CAR and I don't feel safe. I will like to get help with getting this vehicle off my hands and from any other's persons possession, IT'S NOT SAFE! Now I just learned that...

Other 2014 FORD FUSION Problem Areas

Steering 312 complaints Power Train 225 complaints Engine 201 complaints Electrical System 143 complaints Service Brakes 81 complaints Seat Belts 73 complaints Fuelpropulsion System 70 complaints Structurebody 57 complaints Air Bags 42 complaints Electronic Stability Control Esc 37 complaints Engine And Engine Cooling 32 complaints Wheels 31 complaints Latcheslockslinkagesdoorslatch 26 complaints Vehicle Speed Control 24 complaints Visibilitywiper 24 complaints Service Brakes Hydraulic 22 complaints Suspension 18 complaints Latcheslockslinkages 16 complaints Exterior Lighting 14 complaints Structurebodydoor 9 complaints Fuel System Gasoline 8 complaints Latcheslockslinkagestrunk Lidlatch 7 complaints Structure 7 complaints Back Over Prevention 5 complaints Tires 5 complaints Wheelslugsnutsboltsstuds 5 complaints Power Trainautomatic Transmission 4 complaints Seats 4 complaints Back Over Prevention Rearview System Braking 3 complaints Back Over Prevention Sensing System Camera 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Steeringhydraulic Power Assistpower Steering Fluid 3 complaints Steeringrack And Pinion 3 complaints Traction Control System 3 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical Systemwiring 2 complaints Equipment Adaptivemobility 2 complaints Exterior Lightingbrake Lightsswitch 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 2 complaints Seat Beltsfrontretractor 2 complaints Service Brakes Air 2 complaints Steeringelectric Power Assist System 2 complaints Steeringrack And Pinionrack 2 complaints Back Over Prevention Warnings 1 complaint Child Seat 1 complaint Electrical Systemadashill Start Assistassembly 1 complaint Electrical Systemadasvideo Monitorscreen 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignition 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipment Adaptivemobilityvehicle Controlssteering 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Lane Departure Blind Spot Detection 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainclutch Assembly 1 complaint Power Trainshift Linkagecablerod 1 complaint Seat Beltsrearotheranchorage 1 complaint Seatsmidrear Assembly 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicfluid 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringcolumn 1 complaint Structurebodydoorhinge And Attachments 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Visibility 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Visibilitywindshield 1 complaint Visibilitywindshield Wiperwasher 1 complaint
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