2014 FORD FUSION Electrical System Problems

143 NHTSA complaints on file

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Electrical System Issues in the 2014 FORD FUSION

143 electrical system complaints have been filed with NHTSA for the 2014 FORD FUSION. Of these, 1 involved a crash, 1 involved a fire, and 0 resulted in injury.

143
Complaints
1
Crashes
1
Fires
0
Injuries
0
Deaths

All Electrical System Complaints

#11718950 |
The rearview camera on my 2014 Ford Fusion has been malfunctioning for several years. When the vehicle is placed in reverse, the camera image frequently does not display, displays intermittently, or fails while already in use. When the system does activate, the image is sometimes mirrored or reversed, making it difficult or unsafe to interpret the surroundings behind the vehicle. Overall, the camera functions correctly in approximately 1 out of 10 attempts, and cannot be relied upon for safe operation. This failure is unpredictable and occurs without warning, creating a safety risk due to the inability to consistently see pedestrians, children, or obstacles behind the vehicle. The vehicle was inspected by a Ford dealership for this issue; however, no remedy was provided because the vehicle was outside the warranty period. I am aware that Ford has issued recalls and extended coverage for rearview camera failures on later model year Ford...
#11704094 |
My back up camera glitches out where it works one moment and then it doesn’t an I get a message says that the back up camera doesn’t work to call dealership.
#11698846 |
Steering Assist Fault Service required along with message Check Charging System after I tried to pull out of work parking lot and steering wheel is hard can not turn it left or right.
#11695381 |
I went to start my vehicle and none of the electronic instrument panels turned off. The car started but i couldn't see anything on the panel. I turned off the car, waited for a few minutes, and turned it back on. The instrument panel and other electronic screens turned on but I had 8 different lights pop back on. I had my scan tool and pulled various codes regarding the PCM and losing connection to ABS, steering column, power steering, etc. I took it into my mechanic and they were not able to replicate the issue.
#11695382 |
The back-up camera has been very intermittent in its operation. Most of the time, it will show up black. I pulled a code saying that there's an communication error. More recently, it has turned on but everything is inversed. When i turn right, the camera is showing it on the left-hand side of the screen.
#11693484 |
The backup camera rarely works, even with replacements.
#11683564 |
Went too start the vehicle and power steering/steering at all was at a loss
#11665681 |
I had multiple coolant leaks in the pass and I have to constantly replace the hose about every 2000-3000 miles Also my screen went out in my dashboard causing me to not be able to make any audio changes or station adjustments in my car Lastly whenever I get ready to increase my speed my car jerks back
#11658855 |
Original/factory back-up camera will go blank or not even change displays when the vehicle is placed in reverse. First occurrence began sometime in 2024.
#11656670 |
Nothing on my steering wheel that controls dash works
#11637520 |
A third party hacked my CPU/Transmission Control System causing malfunction with the engine. The engine randomly would cut off during traffic, and I would need to press gas directly after starting the vehicle to go. My vehicle was fairly new and transmission module should not be ineffective after purchasing my vehicle last July 2023 with less than 80K miles. The notification that makes the vehicle stay in the lane would malfunction randomly notifying me of failure to sensor active crash alert. I also have inability to connect to Ford vehicle app with no reason provided to cut off WiFi connectivity. Please review external IP as I can hear communication of third party observing my way of driving and communication while attempting to drive causing distraction affecting safety of myself, my location placement, and health of the car. Possible CPU/transmission/AC connectivity from July 2023 to Malfunction of vehicle starting 10/2024.
#11625684 |
Backup camera operates intermittently in when in reverse, coming on for about 10 seconds before cutting or not coming on at all, which causes near misses when backing up. Also, camera periodically remains on for 10-15 seconds once shifting into drive which is distracting when pulling into traffic and causes near misses. Furthermore, the camera sometimes activates for 10-15 seconds when shifted into drive from park, again very distracting when pulling into traffic. Problem has persisted for at least 5 years, most recent incident today. Service consultant at two different Ford dealers denied knowledge of this problem.
#11624341 |
When driving the car will stall out and die in the driving state. This occurs without warning from any sensor light error warnings. After acceleration to 35 it will sputter as if the fuel is not flowing, yet then it will correct but stall and completely die during operation while driving. Have had both the upper and lower full pumps installed within the last calendar yet still currently having the problem or issue. Experiencing the exact same Eco boost concerns as other Ford models have been recalled for as of recent
#11622275 |
2014 Ford Fusion SE safety concerns for electric rack and pinion assembly failure
#11619482 |
I've had my Ford Fusion SE ecoboost 1.5, 2014 in for service on 2 separate occasions a day apart for the same reoccurring problems. The first service there was the actions done related to recalls which are consistent with 20S15 A-C and recall 23E03 B. The reasons for my Ford Fusion 1.5 to have been brought to the Premier Ford, Waveland, Ms was as follows: The temperature overheat lamp light was jared, there was 3 leaks from the overheat, there was a Shutter and sounds that came from the engine, (LIMP*)and there was no fuel power through acceleration. There had been moisture located on exhaust before brakedown without having been driven for approximately 10hrs before brakedown. 2ed service was as follows: temperature overheat lamp light jared, no power through fuel to accelerate, and issues starting. LIMP* I had not on this brakedown paid attention to if my Fusion needed water,...
#11619485 |
Attachment to last complaint
#11619497 |
another attachment!
#11619368 |
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA Campaign Number: 14V736000 (Electrical System); however, the contact was informed by the dealer that during the reprograming of the instrument cluster, the instrument panel system had failed. The contact was informed that to repair the instrument cluster the dealer needed to perform a diagnostic test. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. Parts distribution disconnect.
#11619221 |
Slowing driving out of store parking lot, sudden heavy steering, loss of power steering, 'service advancetrac' & 'hill start assist unavailable ' traction control warning lights on
#11610690 |
"Temporarily lost communication with climate system". This fault has appeared several times. When it comes up, no controls in the vehicle work. This includes ac/heater, windows and radio. My daughter had to drive home from work last week with no ac and no means of putting the windows down. The temperature in the car was pushing 100 degrees. This is not safe and it's not the first time. You can get online and find many examples of the same issue on several models. When I spoke to the local Ford dealer service department, they had no answer.
#11603925 |
My car when it is parked it will randomly pop the trunk. A lot of issues I’m seeing is ford fusions 2014 and up! Few of my friends are having the same issues especially with keyless entry pad it’s causing issues from water damage or heat causing the car to to this! Their needs to be recall on that cause kids doors aren’t locking properly I have kids I had someone almost steal my car cause my trunk was popped open by itself! This is my second time reporting this I have [XXX] [XXX] and [XXX] I need my car! Can yall please fix this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11596474 |
My vehicle has lost all power steering, and is giving notice that steering assist fault service is required. The vehicle also is manufactured and produced during they same time recall notice 19S26 came out, however, Ford is stating the VIN is not associated with that recall.
#11595613 |
Complete loss of steering and transmission slips/shifts hard.
#11591862 |
I have 2014 ford fusion SE. Here lately my car has randomly been unlocking itself not only that popping trunk as well. I have took the time replacing the key fob battery first the checking lock adapters to my doors and also my keypad. I have it checked out. Yet nobody knows. I’m [XXX] with two kids this is very stress as a single parent trust that car is ensured locks it’s not. Yall need to do recall and fix this. I did speak with police department stating issues filing a report I didn’t have number but they said it documentation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11573508 |
Power steering failing, will not correct itself to straight while driving without manual assistance, can stay locked in turned position.
#11545286 |
My transmission has failed multiple times. Luckily my car is under warranty, because I have been able to have it replaced twice, but both times, these malfunctions have put my life and countless others in danger, because the failure is sudden and not preceded by any warnings. This problem has reproduced twice and been confirmed and fixed both times by Sun’s Auto in Spring Texas. The vehicle has been inspected recently by the manufacturer as my shifter bushings also disconnected as part of a separate recall, resulting in a similar situation as the transmission failure. There have been no warnings prior to any of these issues occurring, and at this point recalling individual parts is not sufficient. The transmission and shifter bushing issues alone cost more to repair than the car is worth at this point, and they are extremely dangerous, especially when combined with the other active safety recalls...
#11543529 |
Turned vehicle on one day & the parking break light came on, attempted to disengage with the parking break button but nothing released the breaks. Wouldn’t let me move the car when in drive. After trying to disengage with the button many times, decided to undo the battery because its electric & i was hoping to reset it & wait 20 mins. After doing so the release parking break warning, park break malfunction warning & parking break light was still on & it still didn’t move for another 20 minutes then suddenly after putting it in drive again it let me move. Now the release parking break warning, park break malfunction warning & the parking break light stays on even when actively driving & beeps the entire drive. No auto shops I’ve been to knows how to fix this! HELP PLEASE
#11542268 |
Rear view video system is failing either completely or halfway during the back up. Warning message says to contact dealership, who wants to run diagnostics in order to figure out cause. Despite video failure, the audio has continued to work properly. Did not want to pay costly fee to run diagnostics without shopping around for lower price.
#11536644 |
“Temporarily lost communication with the Climate System” error. Alert suddenly came on while driving, no prior issues or signs of error. Windows will not go down, air conditioner will not come on, cannot use climate touch screen or control volume from dash.
#11533048 |
Rear backup camera intermittently functions. Often going out for the entire duration of backup parking or departing driveway onto street (10 seconds). Reporting date of today but I was un-aware I could report these problems. Seems to have manifested shortly after warranty expiration.
#11522986 |
This problem has happened multiple times over the last few years. The windows, air conditioning and radio just stop working. Safety issue - hot day and can't roll windows down or turn the air on! Dealership wouldn't fix it because everything turned back on when we got to dealer, and then again stopped working again later. Very sporadic. Currently not working again.
#11511094 |
The trunk on my 2014 ford fusion SE randomly opens. This occurs 3 to 4 times per day. Sometimes while driving, other times while its parked. This obstructs my view, and can cause danger to other drivers if contents in my trunk fly out.
#11504891 |
My son completely lost control over the steering wheel while driving on the high way with 65mph, he hardly managed - was lucky - to control the vehicle till it stopped safely. I can not emphasize how much dangerous this was (he received alarm on the dashboard and lost steering power directly after the alarm ).
#11498728 |
I went to a dealership in north Vernon Indiana and I was told when the parts come in I’ll get a call no one called me to notify me about any parts to fix my recall I never gotten my door latches fixed.
#11495656 |
The contact owns a 2014 Ford Fusion. The contact stated that upon driving after the vehicle had been exposed to rain or water at the carwash, the side mirrors would readjust unintendedly while driving. The contact stated that while driving 75 MPH and changing lanes, the failure reoccurred, causing him to lose visibility of another vehicle, which almost caused a crash. The contact was able to continue driving. The vehicle was taken to the local dealer where it was diagnosed that the side mirrors wiring needed to be rewired. The dealer informed the contact that he had to pay for the repair out-of-pocket; however, the contact declined. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 118,000.
#11495076 |
My 2014 Ford fusion completely lost power and wouldn't even start or turn on novemeber13, 2022. The car was towed to a dealership, and I was told that the coolant was going inside of the engine and causing corrasion. We contacted the warranty company and was told that this was a manufacture's default and that they wouldn't fix/ replace my engine because my whole engine needed to be replaced. I contacted ford and they said there was no recalls on my car and in 2017 I saw on cars.com that the engine/ coolant system for ford fusions from 2014-2017 were recalled but Ford said there was no such recall and that their recalls have an S in them and not a v.
#11490515 |
UNKNOWN. I just know something not right with my car. My brake lights will not turn off. There is something wrong with well i think there is something wrong with the transmission and steering. It just needs an all over inspection honestly. I need help, idk what else to do. I have to get back and forth to work! Help!!!
#11487803 |
There is an electrical issue where the whole interior/dash system and door panel buttons fault. There is no heat or air flow and the windows will not roll up or down. If the windows are rolled up during summer and it faults the car gets up over 100 degrees quickly. This could kill me and my passengers. Also if it is cold or raining with there being no air flow the front windshield fogs and there is no defrost causing visibility to completely diminish. We have taken to a Ford dealership for repair and they did not fix the issue. This has been an ongoing issue for 2 years. We have also attempted to replace the whole control module and this did not fix the issue. I do not have any more money to put into this car in an attempt to fix the issue and it may not work....
#11485793 |
Power steering went out without notice of failure or service. Extremely difficult to operate vehicle with no power steering and could easily cause a collision or other accident.
#11483078 |
I have an Electronic Brake System in my Ford Fusion. I rarely use the function. However, when entering into my vehicle, the Electronic Brake System is flashing BRAKE repeatedly, even when I never placed it in that function when turning off my car prior. I went to get my car tested and nothing was found. No problem codes. This may be a defect with the car itself.
#11478668 |
I was driving down the highway when My car suddenly popped up a “hill start assist not available” “service AdvanceTrac” and “Steering loss stop safely” as my car completely lost all steering while merging almost causing me to wreck.
#11478154 |
My car has a recall and there is. It a fix for is yet and the dealer won’t give me a rental until I get it fixed and I’m out of a car basically because it’s unsafe to drive
#11469024 |
Air conditioner turns on by itself. None of the buttons work on the steering wheel unless you hit the steering wheel. Sometimes when you turn on the car all the lights stay on and there is traction issues. If you turn the car back off and then back on it goes away.
#11458878 |
The charger for this car has a recall on it. Mine melted before the recall was put in place. I threw what was left of it away. For the recall, 2 dealers have now told me that I have to have the old one in order to get a new one. I also tried contacting Ford directly. All they said was to try a different dealer
#11448464 |
When extremely cold or hot air conditioner, heater, windows, locks, radio will not work.
#11444510 |
I JUST BOIGHT THIS CA 10/22/21 FROM A LOCAL DEALERSHIP, I REALIZED THE CAR HAD ISSUES BY THE 3RD DAY AFTER WHEN THE CAR HAD A FRONT TIRE BLOWOUT AND AFTER I REPAIRED BOTH TIRES ON DRIVERS SIDE I CONTACTED THE DEALERSHIP TO TALK TO THEM ABOUT THE ALIGNMENT CAUSE THE CAR WAS PULLING. THE DEALERSHIP HAD THERE AUTOMOTIVE SPECIALIST DRIVE THE VEHIACLE.THE DIAGNOSIS TO MY COMPLAINT WAS THAT THE VEHICLE WAS FINE AND WOULD MAKE TO CALIFORNIA AND BACK. ABOUT A WEEK LATER THE CAR WAS GIVING ME ERROR THAT THE CHARGING SYSTEM NEEDED ATTENTION. THE DEALERSHIP HAS GIVEN ME LIMITED WARRANTY WHEN I PURCHASED BUT HAVE A STRICT RULE ABOUT BRINGING IN VEHICLE BY 9AM BUT I WAS UNABLE TO GET A SCHEDULED DATE CONFIRMED SO I TRIED CHARGING THE BATTERY WITH CABLES AT THAT POINT THE CABLES CAUGHT ON FIRE AFTER DIFUSING THAT ISSUE I WAS ABLE...
#11441933 |
Battery chronically drains when car is sitting for a day or more. This has been happening since we purchased the car in 2016. It seems as if all the components of the car aren't shutting off completely (even when we check carefully to make sure they are off) or that they are coming on later after the car is turned off. This means we never know when the car will die and leave us stranded somewhere. We've replaced the battery several times and the dealership can't seem to fix this ongoing problem. This is also a problem that many other people report as an issue online.
#11432685 |
Driver’s climate fault. Temporary lost communication with the climate system When this happens the a/c goes out and the windows will not roll down. It it way too hot in Texas for me wife and kids to get stuck with the windows up and the a/c not working. We have it at the dealership several time it their fix does not last.
#11430296 | Fire
The charger for the plug-in hybrid component of the vehicle started a fire that damaged my property and vehicle. Ford failed to provide a replacement of the recalled charger, including when vehicle was at dealerships, despite my request at the time. Had I not noticed the fire immediately, it likely would have been catastrophic. Fortunately, I was able to use all of a full fire extinguisher to put it out. I contacted Ford about this matter and was told by their corporate customer service that they had no information or assistance of any kind to provide me. I requested a manager call me however I have not received a call back.
#11427088 |
I was driving at reg speed(55) down a flat highway. The warning sound and dash lights came on. Startled me.. the "hill assist does not work at this time"?? Light came on. Also 2 red lights at the bottom. I tried to see what the other lights were after I jumped and floated over to the rumble strips.. just bought the car yesterday.. happened twice today...

Other 2014 FORD FUSION Problem Areas

Steering 312 complaints Power Train 225 complaints Engine 201 complaints Unknown Or Other 143 complaints Service Brakes 81 complaints Seat Belts 73 complaints Fuelpropulsion System 70 complaints Structurebody 57 complaints Air Bags 42 complaints Electronic Stability Control Esc 37 complaints Engine And Engine Cooling 32 complaints Wheels 31 complaints Latcheslockslinkagesdoorslatch 26 complaints Vehicle Speed Control 24 complaints Visibilitywiper 24 complaints Service Brakes Hydraulic 22 complaints Suspension 18 complaints Latcheslockslinkages 16 complaints Exterior Lighting 14 complaints Structurebodydoor 9 complaints Fuel System Gasoline 8 complaints Latcheslockslinkagestrunk Lidlatch 7 complaints Structure 7 complaints Back Over Prevention 5 complaints Tires 5 complaints Wheelslugsnutsboltsstuds 5 complaints Power Trainautomatic Transmission 4 complaints Seats 4 complaints Back Over Prevention Rearview System Braking 3 complaints Back Over Prevention Sensing System Camera 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Steeringhydraulic Power Assistpower Steering Fluid 3 complaints Steeringrack And Pinion 3 complaints Traction Control System 3 complaints Electrical System Instrument Clusterpanel 2 complaints Electrical Systemwiring 2 complaints Equipment Adaptivemobility 2 complaints Exterior Lightingbrake Lightsswitch 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Power Trainautomatic Transmissionlever And Linkagecolumn Shift 2 complaints Seat Beltsfrontretractor 2 complaints Service Brakes Air 2 complaints Steeringelectric Power Assist System 2 complaints Steeringrack And Pinionrack 2 complaints Back Over Prevention Warnings 1 complaint Child Seat 1 complaint Electrical Systemadashill Start Assistassembly 1 complaint Electrical Systemadasvideo Monitorscreen 1 complaint Electrical Systemhorn 1 complaint Electrical Systemignition 1 complaint Electrical Systemwiring Rear Compartmenttrunk 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlcrankcase Pcv 1 complaint Equipment Adaptivemobilityvehicle Controlssteering 1 complaint Equipmentelectricalnavigational Systemglobal Positioning System 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlights 1 complaint Forward Collision Avoidance Warnings 1 complaint Fuel System Gasolinestorageevaporative Emissionscanister 1 complaint Fuel System Gasolinestorageevaporative Emissionshosesvalvessensors 1 complaint Lane Departure Blind Spot Detection 1 complaint Lane Departure Lane Keep Steering Assist 1 complaint Power Trainautomatic Transmissionlever And Linkagefloor Shift 1 complaint Power Trainclutch Assembly 1 complaint Power Trainshift Linkagecablerod 1 complaint Seat Beltsrearotheranchorage 1 complaint Seatsmidrear Assembly 1 complaint Service Brakes Airantilock 1 complaint Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light 1 complaint Service Brakes Hydraulicfluid 1 complaint Service Brakes Hydraulicfoundation Componentshoses Linespiping And Fittings 1 complaint Service Brakes Hydraulicpedals And Linkages 1 complaint Steering Steering Wheelhandle Bar 1 complaint Steeringcolumn 1 complaint Structurebodydoorhinge And Attachments 1 complaint Tiressidewall 1 complaint Tirestreadbelt 1 complaint Visibility 1 complaint Visibilitypower Window Devices And Controls 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Visibilitysunmoon Roof Assembly 1 complaint Visibilitywindshield 1 complaint Visibilitywindshield Wiperwasher 1 complaint
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