NHTSA Complaint #11015299 — 2014 FORD FUSION

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11015299
Vehicle	2014 FORD FUSION
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	August 14, 2017
Date Filed	August 15, 2017
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

WHILE STARTING MY CAR, THE FOLLOWING WARNING MESSAGES APPEARED: HILL ASSIST, SERVICE ADVANCETRAC, STEERING ASSIST FAULT SERVICE REQUIRED. I TURNED THE CAR OFF AND THE WARNING MESSAGES DISAPPEARED. I HAVE TAKEN THE CAR IN FOR THESE PROBLEMS, BUT IT WAS NOT FIXED. IT HAS BEEN DOCUMENTED NUMEROUS TIMES. IT IS NOW OUT OF WARRANTY. NOW, THE FOLLOWING MESSAGES HAVE APPEARED: STEERING ASSIST FAULT SERVICE REQUIRED, SERVICE ADVANCETRAC, & HILL ASSIST. THE STEERING IS VERY DIFFICULT. THESE MESSAGES APPEARED WHILE DRIVING AT A SLOW SPEED ON A CITY STREET.. I PULLED THE CAR OVER, TURNED IT OFF, & RESTARTED THE CAR. THE WARNING MESSAGES DISAPPEARED. THE CAR WAS RESTARTED & DRIVEN A FEW MORE TIMES LAST NIGHT. THE MESSAGES DID NOT COME ON AGAIN. THIS WAS AUGUST 14,2017.

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