NHTSA Complaint #11023389 — 2014 FORD FUSION

WHEN DRIVING, WARNING LIGHTS CAME ON AND SAID THAT STEERING ASSIST FAILURE PULL OVER SAFELY. THE POWER STEERING CLEARLY WENT OUT AND THE WHEEL WAS SIGNIFICANTLY HEAVIER. LUCKILY I HAD ENOUGH SPACE ON THE ROAD, AND THE STRENGTH TO MOVE THE WHEEL. AFTER DOING SO, I TURNED THE CAR OFF THEN BACK ON TO SEE IF IT WOULD CLEAR, THEN IT SAID THE SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY TWICE AS IT STARTS UP, AND NO POWER STEERING. VEHICLE IS AT IN THE 83,000 MILES ROUND ABOUT. WAITING FOR MY APPOINTMENT AT FORD TO RUN A $150 DIAGNOSTIC SO THE CAN TELL ME THE EPAS IS OUT WHICH I WAS READING ABOUT IN THE MANUAL, WHEN I WAS LOOK FOR THE POWER STEERING FLUID WHICH I WAS LOOKING FOR DURING THE ONSET OF THE PROBLEM TO CHECK, AND COULDN'T FIND. VEHICLE WAS IN MOTION, TURNING ON A BEND IN THE HIGH WAY. SPEED WAS ROUGHLY 30 MPH. ON A SEPARATE NOTE, THE RIGHT SUSPENSION/SPRING THING, MAKES A CLINKING SOUND AT SLOW SPEEDS WHEN TURNING OR TUNING THE WHEEL. HAS BEEN HAPPENING FOR ABOUT 6 MONTHS BEFORE I FIGURED OUT THE SOURCE OF THE NOISE. I HAVEN'T BROUGHT IT UP TO FORD SERVICE DEPT YET.