2013 FORD FUSION Steering Problems

ELECTRIC EPAS POWER STEERING FAILED WHILE DRIVING.

EVER SINCE I PURCHASED MY CAR (USED) IT HAS MAKE A LOUD POPPING NOISE WHEN I TURN THE STEERING WHEEL ALL THE WAY TO THE LEFT. I HAVE TAKEN IT TO MANY AUTO SERVICE SHOPS (INCLUDING AUTHORIZED FORD SHOPS) AND NO ONE COULD EVER FIND THE ISSUE (SOUNDED LIKE IT WAS COMING FROM THE TIRE). THE OTHER DAY WHEN I GOT IN MY CAR TO GO TO WORK, THE ABS AND POWER STEERING WARNINGS WERE BOTH BLINKING ON MY DASH. I TRIED TO TURN MY WHEEL TO SEE IF THE POWER STEERING WAS OUT AND IT WAS NOT WORKING. I TURNED MY VEHICLE OFF AND BACK ON AND IT SEEMED TO RESET BOTH THE ABS AND POWER STEERING MODULES. I WAS ABLE TO DRIVE MY CAR TO WORK AND THEN TO THE DEALERSHIP TO GET IT CHECKED OUT. THE STEERING GEAR IS FAILING, MY VEHICLE IS ONLY 2 YEARS OLD...

WHILE DRIVING THE CAR ON A LOCAL ROAD THE STEERING ABRUPTLY STOPPED WORKING, ALMOST CAUSING AN ACCIDENT. THE CAR BECAME VERY DIFFICULT TO CONTROL AND THE ABS, TRACTION CONTROL, TRACTION CONTROL OFF AND AIRBAG WARNING LIGHTS ILLUMINATED. AN EPAS WARNING APPEARED ON THE SERVICE MONITOR SCREEN. WHEN I PULLED OVER AND TURN THE CAR OFF AND ON AGAIN EVERYTHING OPERATED NORMALLY. WHEN I MADE A LEFT TURN INTO A GAS STATION THE SAME PROBLEM OCCURRED ALMOST CAUSING ME TO DRIVE INTO A CAR EXITING THE GAS STATION BECAUSE IT WAS SO DIFFICULT TO TURN THE VEHICLE. THE SAME WARNING LIGHTS CAME ON. IT APPEARS TO BE A DEFECTIVE PART IN THE ELECTRONIC POWER STEERING. I DON'T KNOW IF THIS IS THE SAME PART INVOLVED IN THE PREVIOUS GENERATION OF FUSIONS WITH THE EPAS THAT WAS RECALLED. PLEASE INVESTIGATE, THIS IS DANGEROUS PROBLEM AND THERE ARE A LOT OF 2013+ FUSIONS...

2013 FORD FUSION WITH 60,000 MILES - WHILE DRIVING ON THE HIGHWAY AT 65 MPH A POWER STEERING WARNING LIGHT CAME ON THAT READ "STEERING LOSS / STOP SAFELY". SUDDENLY THE POWER STEERING WENT COMPLETELY DEAD AND IT WAS NEARLY IMPOSSIBLE TO MOVE THE VEHICLE OR RECOVER THE CAR'S STEERING AT ALL. LUCKILY, I WAS ABLE TO SLOW THE ENGINE DOWN AND MOVE JUST ENOUGH TO THE SIDE OF THE ROAD WHERE I COULD GLIDE TO A STOP. MY FAMILY AND I COULD HAVE BEEN KILLED OR COULD HAVE HURT OR KILLED OTHERS WITH THIS FAILURE. RESEARCH HAS SHOWN THAT THOUSANDS OF OTHERS HAVE HAD SIMILAR ISSUES, AND THAT THERE IS A LAW SUIT AGAINST FORD IN CALIFORNIA SEEKING CLASS ACTION STATUS. MY CALLS TO FORD WERE ESSENTIALLY IGNORED AND I WAS PUSHED BACK ON THE DEALERSHIP, WHO HAD NO POWER TO AUTHORIZE ANY REIMBURSEMENT FOR THE $2000 EXPENSE. IT...

POWER STEERING ASSIST FAULT LIGHT CAME ON AND REMAINED ON UNTIL I PRESSED "OK" BUTTON. STEERING 'SEIZED UP', MAKING IT IMPOSSIBLE TO STEER, OR TURN THE CAR.THE LIGHT HAD INTERMITTENTLY BLINKED ON, THEN OFF, 2 PREVIOUS TIMES IN THE PAST 4-6 WEEKS, BUT NOT STAYING ON LONG ENOUGH TO READ THE WARNING IN ENTIRETY. THIS TIME THE WARNING STAYED ON UNTIL I MANUALLY TURNED IT OFF. UPON RESEARCHING, I FOUND THE RECALL (#15V250000) FOR HUNDREDS OF THOUSANDS OF 2013 FORD FUSIONS. I ALSO FOUND, TOO NUMEROUS TO COUNT, COMPLAINTS ALL OVER THE INTERNET OF EXACT SAME SCENARIO, AND THESE VEHICLES NOT BEING UNDER THE RECALL EITHER. I CALLED FORD MOTOR COMPANY CUSTOMER SERVICE AND GOT SOMEONE IN A FOREIGN LAND, THAT CONTINUED TO REPEAT, YOUR VEHICLE IS NOT AMONG THOSE IN THE RECALL, YOU MUST TAKE YOUR CAR TO A FORD DEALER FOR INSPECTION OF THIS PROBLEM. NO MATTER WHAT...

MY VEHICLE HAS BEEN DIAGNOSED WITH A COMPLETE POWER STEERING GEAR FAILURE, JUST OUTSIDE BUMPER TO BUMPER WARRANTY. MY CAR HAS 33,000 MILES. I HAVE DONE RESEARCH ONLINE AND NOTICED FORD HAS PENDING LAWSUITS FOR THIS ISSUE AND MANY COMPLAINTS AND DECIDED TO HIDE THE ISSUE THEY KNEW ABOUT AND PUT THE CUSTOMER ON THE HOOK FOR THE $1900 REPAIR COST WHICH IS RIDICULOUS. THIS COULD HAVE HAD DEADLY CONSEQUENCES FOR ME AS THE POWER STEERING FAILURE CAME ON WHILE GOING AT FREEWAY SPEED. LUCKILY IT HAD JUST ENOUGH TO GET ME OFF THE FREEWAY OR I WOULD HAVE MOST LIKELY BEEN INVOLVED IN A CRASH AS I HAD NO STEERING. I HAVE OWNED MULTIPLE FORDS WITH 190,000 MILES AND NEVER HAD ISSUES WITH THE OLD DESIGN. THE NEW ELECTRONIC SYSTEM OBVIOUSLY HAS MAJOR DESIGN FLAWS AND ISSUES BASED ON MANY COMPLAINTS AND LAWSUITS JUST BY SEARCHING THIS ONLINE AND...

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT IT BECAME DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 30 MPH, THE "HILL ASSIST TRACTION", "TIRE PRESSURE SENSOR FAULT", AND "SERVICE POWER STEERING NOW" INDICATORS ILLUMINATED. THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.

I WAS DRIVING ON I-71 TO COLUMBUS IN TYPICAL DECEMBER WEATHER WHEN AN ERROR MESSAGE APPEARED STATING 'STEERING LOSS STOP SAFELY'. HAVING READ THE MESSAGE AND EXPERIENCING NO IMMEDIATE CHANGE IN STEERING PERFORMANCE, IT WENT AWAY AFTER BEING DISPLAYED FOR SEVERAL SECONDS. AFTER STOPPING FOR ABOUT AN HOUR IN COLUMBUS, A 'STEERING LOSS STOP SAFELY' ERROR MESSAGE REAPPEARED UPON RESTARTING AND STEERING BECAME ALMOST IMPOSSIBLE. SEVERAL SUBSEQUENT RESTARTS MADE NO DIFFERENCE. A SHORT TEST DRIVE CONFIRMED THAT THE STEERING WAS EXTREMELY DIFFICULT (EVEN WITH TWO HANDS) AT SPEEDS FROM 0 TO 20 MPH. THE STEERING EFFORT DID NOT APPEAR TO DECREASE WITH INCREASED SPEED. THE CAR WAS TOWED TO THE NEAREST FORD DEALER WHERE THEY 'VERIFIED PULL CODES, CLEAR CODES, UPDATED PSCM.RD TEST RESET PASS' (SEE ATTACHED REPAIR DOCUMENTATION). VEHICLE HAS BEEN OPERATING NORMALLY IN THE BRIEF PERIOD SINCE THEN (~100MI). IT IS FORTUNATE THAT THE SEVERELY COMPROMISED STEERING OCCURRED...

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING ASSIST WARNING LAMP ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, IT FAILED TO REMEDY THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

YESTERDAY I PURCHASED A VEHICLE THROUGH AN AUTO BROKER FROM MANHEIM ATLANTA. NO MORE THAN 6 HOURS LATER THE VEHICLE CAUGHT FIRE WHILE I WAS DRIVING IT AND EXPLODED MULTIPLE TIMES. 7:30PM I WAS DRIVING ON 285 HEADED HOME AND I NOTICED A WARNING ON MY DASH STATING THAT THE POWER STEERING ASSISTANCE HAS A FAULT AT THE SAME TIME I NOTICED BALLS OF FIRE COMING FROM UNDERNEATH MY CAR. I TRIED TO GET TO THE SHOULDER HOWEVER THE ENGINE SEIZED HINDERING ME FROM DOING ANYTHING. BY THE TIME THE CAR SLOWED THE INTERIOR WAS FILLED WITH SMOKE, I JUMPED OUT THEN THE CAR EXPLODED MULTIPLE TIMES. *TR

POWER STEERING SYSTEM FAULT CAME ON THE DASH. PRESSED THE OK BUTTON AND THEN NOTICED BALLS OF FIRE COMING FROM UNDER THE VEHICLE. I THEN TRIED TO PULL OVER. I COULDN'T BRAKE, PRESS THE GAS, OR TURN THE STEERING WHEEL. THE CAR THEN BURST INTO FLAMES AND THEN THE VEHICLE EXPLODED AND BURNED.

DRIVING ON RT 17 NORTHERN VA A WARNING CAME UP TO SERVICE STABILITY CONTROL. I WAS ABLE TO PULL OFF THE INTERSTATE AND CALLED FORD. AFTER TURNING OF THE CAR I LOST ALL POWER STEERING. I WAS TOWED INTO A FORD DEALER THE COST OF THE REPAIR $2140. FORD PAID $1000.00 OF THIS REPAIR. I HAVE FOUND OUT THAT FORD HAD THOUSANDS OF FUSIONS WITH THIS SAME REPAIR RECALLED BUT BECAUSE OF WERE MY FUSION WAS BUILT IT IS NOT UNDER RECALL. I'M GLAD I WAS NOT ON INTERSTATE 95 WHEN THIS OCCURRED. FORD NEEDS TO EXPAND THIS RECALL. *TR

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. IT WAS DIAGNOSED THAT THE ELECTRONIC GEAR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,981.

2013 FORD FUSION WAS PURCHASED CERTIFIED PREOWNED BY AN INDEPENDENT DEALERSHIP CALLED CARSENSE(WWW.CARSENSE.COM) IN PENNSYLVANIA IN MARCH 2015 WITH 8K MILES ON IT. THREE YEAR 36K MILE WARRANTY EXPIRED IN FEBRUARY 2016. THE CAR AT TIME OF POWER-STEERING FAILURE WAS SITTING IN A PRIVATE COVERED PARKING GARAGE WITH 25K MILES ON IT. THE CAR IS ONLY USED FOR LEISURE DRIVING AND IS WELL MAINTAINED. AFTER THIS HAPPENED I HAD IT TOWED TO A INDEPENDENT CAR SERVICE SHOP WHO WAS HONEST ENOUGH TO CALL A FORD DEALERSHIP WHOSE REPRESENTATIVE ELUDED THE FORD MAY TAKE THE CORRECTIVE ACTIONS ON THIS, AFTER A $150 TOW TO THIS DEALER SHOP THE FORD DEALER DEPARTMENT DENIED EVER HAVING CLAIMED THEY WOULD HELP AND REFUSED TO HELP IN ANY WAY. THE FORD DEALERS RATIONAL: 1) THE CAR WAS PURCHASED FROM AN INDEPENDENT DEALER 2) WARRANTY WAS EXPIRED 3) THEY REQUIRED A $120 EXAMINATION FEE, EVEN THOUGH...

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 40 MPH, THE ELECTRONIC POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT THE ADVANCE TRACTION AND POWER ASSIST WARNING INDICATORS ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT NOTIFIED THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 21,000.

I RECEIVED A MESSAGE IN MY DASH THAT THE POWER STEERING ASSIST HAD FAIL. I HAD NO POWER STEERING. THE CAR WAS HARD FOR TO CONTROL. I WAS ON A PRIVATE STREET IN MY NEIGHBORHOOD WHEN THIS HAPPENED. I WAS LUCKY. I CHECK FOR A RECALL FOR THIS ISSUE AND DIDN'T FIND ANY. THIS WAS A VERY DANGEROUS SITUATION FOR ME TO BE IN. I FEEL FORD HAS SOLD ME A DEATH TRAP.

WHILE OPERATING MY VEHICLE THROUGH A PUDDLE OF WATER, POWER STEERING WOULD SHUT DOWN. THERE WAS NO WARNING OF THE POWER STEERING FAILURE AS IT ABRUPTLY SHUT DOWN MAKING IT DIFFICULT TO CONTROL VEHICLE, ESPECIALLY WHEN TURNING. UPON RESTARTING VEHICLE, POWER STEERING WOULD FUNCTION PROPERLY UNTIL VEHICLE PASSED THROUGH ANOTHER PUDDLE OF WATER. CYCLED THROUGH THIS ISSUE SEVERAL TIMES UNTIL VEHICLE WOULD NOT RECOVER FROM POWER STEERING FAULT. NOW FORD DEALERSHIP IS REQUIRING THAT I REPLACE STEERING RACK TO REMEDY THE PROBLEM. VEHICLE HAS BEEN SERVICED IN FEBRUARY OF 2016 DUE TO RECALL REGARDING STEERING COMPONENT.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE CRASHED INTO A CURB ON THE OPPOSITE SIDE OF THE STREET. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 39,297.

MY THREE YEAR OLD 2013 FORD FUSION IS EXPERIENCING INTERMITTENT ISSUES WITH THE STEERING CONTROL. DURING NORMAL DRIVING IN TOWN AND ON THE HIGHWAYS, THE STEERING WHEEL FEELS AS IF SOMETHING IS BINDING WHEN YOU TRY TO MAKE SLIGHT ADJUSTMENTS TO THE STEERING WHEEL. WHEN THE BINDING IS FELT, IT TAKES MORE EFFORT TO STEER THE VEHICLE THAN NORMAL AND THE BINDING WILL ONLY LAST FOR A COUPLE OF SECONDS BEFORE RETURNING TO NORMAL STEERING. THE DEALER CHECKED THE CAR AND FOUND THAT IT IS EXPERIENCING AN INTERMITTENT LOSS OF ELECTRICAL SIGNAL BETWEEN THE STEERING GEAR AND THE COMPUTER. IT APPEARS TO BE THE SAME PROBLEM AS THE ONE THAT CAUSED FORD TO RECALL THEIR 2011 TO 2012 FORD FUSIONS IN MAY OF 2015. FORD NEEDS TO EXPAND THEIR EARLIER RECALL TO INCLUDE MODEL YEAR 2013 FORD FUSIONS AS THIS PROBLEM SHOULD NOT BE OCCURRING IN A CAR THAT IS...

STEERING RACK IS LOCKING UP AND POPPING AND CAUSED MY TURN SIGNALS TO NOT WORK PROPERLY UNLESS YOU HOLD THEM DOWN,HILL ASSIST AND ADVANCE TRAC WARNING LIGHTS CAME ON.HAPPENS STATIONARY MOVING TURNING CITY.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED WHILE ATTEMPTING TO TURN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO THE DEALER. THE DEALER DIAGNOSED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE ATTEMPTING TO TURN THE VEHICLE, THE POWER STEERING ASSIST BECAME DIFFICULT TO OPERATE. THE STEERING WHEEL SUDDENLY BEGAN TO VIBRATE AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE INSTRUMENT PANEL ALSO INDICATED MANY OTHER WARNING LIGHTS AND FUNCTIONS WERE BEING ACTIVATED THAT WERE NOT IN USE. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC AND DEALER. BOTH STATED THAT THE POWER ASSIST FAILED AND THERE WAS ALSO AN ELECTRICAL FAILURE. THE CONTACT WAS UNABLE TO RECALL THE ACTUAL ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE HIT A BUMP IN THE ROAD. THE MANUAL STEERING WAS ACTIVATED AND THE POWER STEERING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V232000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,507.

I WAS DRIVING TO CHURCH ON APRIL 28, 2016 AND A WARNING THAT SAID "POWER STEERING ASSIST FAULT." I'VE HAD MY VEHICLE FOR OVER 1YR AND HAVE NEVER EXPERIENCED THIS WARING OCCRRING.

POWER STEERING ASSIST FAULT COMES IN MAKING IT HARD TO TURN VEHICLE. FORD SAYS NO RECALL FOR MY VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THERE WAS A LOSS OF POWER STEERING. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON A SEPARATE OCCASION; HOWEVER, THERE WAS A PERMANENT LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,500.

I HAVE LOST POWER STEERING ON SEVERAL OCCASIONS AND RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGES. AT FIRST, I WAS ABLE TO RESET MY POWER STEERING BY TURNING THE CAR OFF AND BACK ON. NOW , I HAVE COMPLETELY LOST MY POWER STEERING. NOW THE POWER WILL GO OFF AND STAY OFF WHILE DRIVING. FORD MOTOR HAS RECALLED THE 2011 FORD FUSIONS WITH THE 3.5 L ENGINE BUT INSIST THE 2.5 L DO NOT HAVE THE SAME PROBLEM. I THINK THEY ARE WRONG AND SHOULD HAVE TO FIXED MY CAR FOR SAFETY REASONS. TO MAKE MATTERS WORSE, MY FORD DEALERSHIP CAN'T EVEN LOOK AT MY CAR UNTIL ONE WEEK WHICH ONLY FORCES DRIVERS TO DRIVE CARS THAT ARE UNSAFE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING APPROXIMATELY 75 MPH, THE STEERING WHEEL SEIZED AND THE SERVICE POWER STEERING AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,500.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE CONTACT WAS CONCERNED THAT A FAILURE WOULD CAUSE THE VEHICLE TO BECOME IMPOSSIBLE TO STEER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME INOPERABLE. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 25 MPH, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE FAILURE OCCURRED ONCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.

TL* THE CONTACT OWNS A 2013 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE "POWER STEERING ASSIST FAULT, SERVICE ADVANCE TRAC AND NO HILL ASSIST" MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHERE IT WAS DIAGNOSED THAT THE STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

PURCHASED VEHICLE NEW IN FEB 2013. HAS SHUT DOWN 4 TIMES WHILE IN MOTION. 3 WERE IN TOWN AT SLOW SPEEDS FIRST TIME WAS AROUND SUMMERTIME THE FIRST OR SECOND YEAR, BUT THE LAST WAS 12/24/2015 ON THE INTERSTATE RUNNING A STEADY 75 MPH IN THE INSIDE LANE IN VERY HEAVY TRAFFIC. ONLY BY THE GRACE OF GOD WAS I ABLE TO MANEUVER IT TO THE SHOULDER WITHOUT GETTING RUN OVER! EACH TIME THE DASH GOES BLACK AND ENGINE (AND POWER STEERING/BRAKES) SHUTS OF. THERE WERE NO WARNING LIGHTS BEFORE OR AFTER THE SHUT DOWN. ONLY THING STILL WORKING WAS THE RADIO. (IT NORMALLY PLAYS UNTIL YOU OPEN THE DOOR ANYWAY) EACH TIME IT STARTED RIGHT UP AFTER STOPPING. HAS BEEN IN FOR REPAIR 3 TIMES. NO FAULT CODES PRESENT AND SERVICE TECH "COULD NOT REPLICATE THE PROBLEM", SO NOTHING HAS BEEN DONE, OTHER THAN THE NUMEROUS RECALLS THAT HAVE...

WHILE REVERSING THE 2013 FUSION OUT OF THE DRIVEWAY, THERE WAS A WARNING DISPLAY ON THE SCREEN "STEERING WHEEL FAULT, SERVICE REQUIRED". I HAVE NEVER SEEN THAT WARNING BEFORE IN THE THREE YEARS OF OWNING THE CAR. I PROCEEDED TO BACK OUT OF THE DRIVEWAY BUT WHEN I STARTED TO TURN THE STEERING WHEEL TO EXIT, I COULD NOT DO IT AS THE STEERING WAS VERY STIFF. I TRIED TO PULL IT BUT IT WOULDN'T MOVE. THE CAR WAS STILL ON AT THIS POINT AND THE ONLY THING I COULD DO WAS TO EITHER REVERSE THE CAR OR PUT INTO D AND DRIVE IT FORWARD TO PARK IT AGAIN, WHICH IS WHAT I DID. THAT WAS CERTAINLY A SCARY EXPERIENCE - NOT HAVING CONTROL OF THE STEERING - BUT FORTUNATELY IT HAPPENED WHEN THE CAR WAS NOT IN MOTION AND NOT ON PUBLIC ROADS. WHAT CONCERNS ME IS WHAT IF...

WHILE DRIVING THE CAR IN A COMMERCIAL ARE THE WHEEL STOPPED STEERING. I COULD NOT MOVE THE WHEEL LEFT OR RIGHT AND GOT STUCK IN AN INTERSECTION. A POLICE OFFICER CAME AND SAT WITH ME WHILE WE WAITED FOR A TOW TRUCK. THE CAR WAS TOWED TO THE FORD DEALERSHIP AND WAS LOOKED AT WHEN THEY OPENED AFTER THE WEEKEND. THEY PUT IN A REQUEST TO FORD TO ALLOW THE PIECE TO BE REPLACED UNDER CURRENT RECALLS RELATED TO THE STEERING.APPARENTLY THE RACK AND PINION CAN JUST BREAK AFTER TWO YEARS OF DRIVING. SINCE THE BUMPER TO BUMPER COVERAGE WAS UP THEY SAID IT WOULD HAVE TO BE PAID FOR BY THE CUSTOMER. A CAR SHOULD NOT BE ALLOWED TO FALL APART AFTER 59,000 MILES IF IT IS KEPT IN VERY GOOD CONDITION. IF I HAD BEEN INJURED OR SOMEONE ELSE HAS BEEN, THIS WOULD BE A VERY DIFFERENT CONVERSATION....

I PARKED MY 2013 FORD FUSION WITH 52,000 MILES ON IT FOR 3 DAYS IN MY DRIVEWAY AND WHEN I STARTED IT A MESSAGE SAYING POWER STEERING ASSIST FAULT CAME ON AND THERE ISN'T ANY POWER STEERING. I CONTACTED FORD AND THEY SAID THEY WILL LOOK AT IT BUT I HAD TO PAY FOR THE TECH'S TIME, I THEN LOOKED ON THE WEB AND IT SAID THERE WAS A RECALL ON THIS FOR OVER 445K FORD CARS, BUT MY VIN WAS NOT PART OF IT BECAUSE OF WHERE THE CAR WAS MADE. SO I AM CONFUSED, 1 PART OF THE CAR IS RECALLED IF IT WAS PUT IN ONE PLANT, BUT THE SAME PART PUT IN ANOTHER PLANT ISN'T. THEY WERE ALL MADE IN ONE PLANT, SO WHY DOES IT MATTER WHERE IT WAS INSTALLED. THE PART IS DEFECTED, IF I WAS DRIVING DOWN THE ROAD AND THIS HAPPENED, AND...

I WAS DRIVING WITH MY KIDS AND OUT OF NOWHERE, I RECEIVED A "POWER STEERING ASSIST FAULT" MESSAGE DISPLAY ACROSS THE DECK AND I COULDN'T STEER. IT TOOK IMMENSE EFFORT TO TURN; AND FORTUNATELY FOR US, IT OCCURRED REALLY CLOSE TO OUR HOUSE BUT ON A MAJOR CITY STREET ON THE WAY HOME. I READ ONLINE THAT THERE ARE TONS OF INCIDENTS WITH THEIR FORD VEHICLE. I READ AN ARTICLE ONLINE THAT FORD RECALLED OVER 450K VEHICLES FOR THIS ISSUE BUT WHEN I LOOKED UP MY VIN ON SAFERCAR.GOV AND THE FORD WEBSITE; THERE ISN'T A RECALL ISSUED FOR IT. THERE SEEM TO BE DRIVERS OUT THERE WHO WERE BOTH MORE OR LESS FORTUNATE THAN I WAS. I WANTED TO FILE A FORMAL COMPLAINT TO SEE IF I CAN GET THIS ISSUE INVESTIGATED.

WHILE TRAVELING LONG DISTANCE ON A HIGHWAY WITH 29,000 MILES ON THE CAR I GOT A NOTICE TO SERVICE THE POWER STEERING SYSTEM NOW. UPON TURNING OFF THE VEHICLE AND BACK ON THE POWER STEERING NO LONGER WORKS. THE VEHICLE IS EXCEPTIONALLY HARD TO TURN AND NEAR IMPOSSIBLE TO DRIVE IN AND AROUND NORMAL STORES WITHOUT THE ASSIST. MY WIFE CANNOT STEER THE VEHICLE AT ALL.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE KEY FAILED TO START THE VEHICLE. AFTER NUMEROUS ATTEMPTS OR DISCONNECTING THE BATTERY, THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS), BUT THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT ALSO STATED THAT THE EPS AND THE POWER TRAIN WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

POWER STEERING FAILURE ON HIGHWAY WHILE TRAVELING AT 70MPH. FORD DEALER DIAGNOSED FAILURE OF STEERING RACK AND REPLACED. NEW RACK WILL NOT COMMUNICATE WITH VEHICLE MAIN COMPUTER. AS OF 9/27/15 FORD WILL NOT PROVIDE PLAN TO RESOLVE, TIMELINE TO RESOLVE, OR ANY FURTHER INFORMATION. VEHICLE REMAINS AT DEALER FACILITY AND IS NOT BEING RELEASED BECAUSE DEALER REPORTS "WE DON'T KNOW WHAT IT WILL DO."

WHEN I TRIED TO PULL OUT MY CAR FROM THE PARKING LOT, THE POWER STEERING WAS LOST - I STARTED THE ENGINE, RELEASED THE BREAK, WAS ABLE TO MOVE FORWARD OR BACKWARD, BUT WHEN I TRIED TO TURN AROUND, THE STEER WAS STUCK, I CAN ONLY MAKE LITTLE TURN BUT THEN IT'S TOO HEAVY TO CONTINUE THE TURN. THIS HAPPENED THREE TIMES WITHIN ONE MONTH, BUT THERE WAS NO ERROR MESSAGE ON DASHBOARD. WHEN IT HAPPENED, STOPPING THE ENGINE AND RESTARTING, ONCE OR MANY TIMES, FIXED THE ISSUE. TOOK TO A DEALER BUT THEY WERE NOT ABLE TO READ ANY "CODE", AND THEY REFUSE TO TAKE FURTHER ACTION. THEY ASKED ME TO MONITOR THE CAR AND TAKE THE CAR TO THEM WHEN IT HAPPENS AGAIN.

I TOOK MY CAR TO THE DEALERSHIP BECAUSE ORIGINALLY MY DOOR LATCH STOPPED WORKING. WHEN I WENT TO PICK UP MY CAR, THEY TOLD ME THE ELECTRONIC STEERING, OR THE EPAS, WENT OUT ON THE CAR. THEY SAID IT'S NOT THE FIRST TIME THEY'VE SEEN THIS HAPPEN AND WEREN'T SURPRISED AT ALL. I'VE CONTACTED FORD AND THE ORIGINAL DEALERSHIP WHERE I PURCHASED THE CAR AND BOTH TOLD ME THERE WAS NOTHING THAT COULD BE DONE BUT KEEP THE RECEIPTS IF I GET IT REPAIRED JUST IN CASE THERE IS A RECALL. ALSO, THIS ISSUE IS UNRELATED TO THE STEERING BOLT RECALL.

WHILE TRAVELING ON THE HIGHWAY THE SERVICE POWER STEERING LIGHT CAME FLASHING ON AND THE STEERING BECAME DIFFICULT. ONCE I GOT TO MY DESTINATION, I PARKED THE CAR. THE NEXT MORNING THE POWER STEERING WAS NOT OPERATING AND I COULDN'T TURN THE WHEELS. I HAD THE CAR TAKEN TO THE NEAREST FORD DEALER WHERE THEY INFORMED ME THE POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. IT WAS NOT COVERED UNDER WARRANTY. THERE WAS NO ACCIDENT, BUT IF IT HAD FAILED IN HEAVY TRAFFIC, I MAY NOT HAVE BEEN SO LUCKY.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 15V250000 (STEERING); HOWEVER, THE MECHANIC NOTICED THAT THE STEERING GEAR MOTOR ATTACHMENT BOLTS WERE MISSING. THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,800.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL FAULT WITH THE POWER STEERING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING MY 2013 FORD FUSION I SUDDENLY LOST POWER STEERING CONTROL. THERE WERE TWO ALARM MESSAGES SERVICE ADVANCE TRAC AND HILL START ASSIST UNAVAILABLE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR. THE FIRST TIME WAS IN 2014 AND DAVIDSON FORD OF WATERTOWN NY FIXED THE ISSUE THEN. *TR

STARTED UP THE VEHICLE IN THE MORNING AFTER SITTING ALL NIGHT, BUZZERS, WARNING LIGHTS AND MESSAGES POPPED UP ON THE INSTRUMENT CLUSTER. "HILL ASSIST NOT AVAILABLE" "SERVICE ADVANCE TRAC" TWO LIGHT ARE ALSO ILLUMINATED, TRACTION CONTROL AND STABILITY CONTROL. THE SHORT 3 FLASH SIGNALS WORK BUT THE SUSTAINED FLASH WILL NOT, THE SIGNAL WILL FLASH ONCE AND SHUT OFF. THE BIGGEST SAFETY CONCERN IS THE POWER STEERING ASSIST DOES NOT WORK. IT WILL ACTUALLY JERK THE STEERING WHEEL IN THE OPPOSITE DIRECTION! UNFORTUNATELY I HAD TO DRIVE THE VEHICLE 40 MILES TO WORK. IT GRINDS AND POPS AS THE WHEEL IS TURNED LIKE IT IS TRYING TO RIP THE TIE RODS LOOSE. I AM AUTOMOTIVE SAVVY AND FELT I COULD HANDLE DRIVING IT, HOWEVER IF MY WIFE WAS TO DRIVE THIS VEHICLE I WOULD FEAR THERE WOULD'VE BEEN AN ACCIDENT. *TR