NHTSA Complaint #10955131 — 2013 FORD FUSION

2013 FORD FUSION WITH 60,000 MILES - WHILE DRIVING ON THE HIGHWAY AT 65 MPH A POWER STEERING WARNING LIGHT CAME ON THAT READ "STEERING LOSS / STOP SAFELY". SUDDENLY THE POWER STEERING WENT COMPLETELY DEAD AND IT WAS NEARLY IMPOSSIBLE TO MOVE THE VEHICLE OR RECOVER THE CAR'S STEERING AT ALL. LUCKILY, I WAS ABLE TO SLOW THE ENGINE DOWN AND MOVE JUST ENOUGH TO THE SIDE OF THE ROAD WHERE I COULD GLIDE TO A STOP. MY FAMILY AND I COULD HAVE BEEN KILLED OR COULD HAVE HURT OR KILLED OTHERS WITH THIS FAILURE. RESEARCH HAS SHOWN THAT THOUSANDS OF OTHERS HAVE HAD SIMILAR ISSUES, AND THAT THERE IS A LAW SUIT AGAINST FORD IN CALIFORNIA SEEKING CLASS ACTION STATUS. MY CALLS TO FORD WERE ESSENTIALLY IGNORED AND I WAS PUSHED BACK ON THE DEALERSHIP, WHO HAD NO POWER TO AUTHORIZE ANY REIMBURSEMENT FOR THE $2000 EXPENSE. IT IS UNFORTUNATE THAT IT WILL TAKE A MAJOR COLLISION WHERE SOMEONE IS SERIOUSLY INJURED OR EVEN KILLED FOR THIS TO BE FIXED. HOPEFULLY THE NHSA AND THE LAWSUIT WILL RECTIFY THIS WITH THESE VEHICLES.