NHTSA Complaint #10948999 — 2013 FORD FUSION

POWER STEERING ASSIST FAULT LIGHT CAME ON AND REMAINED ON UNTIL I PRESSED "OK" BUTTON. STEERING 'SEIZED UP', MAKING IT IMPOSSIBLE TO STEER, OR TURN THE CAR.THE LIGHT HAD INTERMITTENTLY BLINKED ON, THEN OFF, 2 PREVIOUS TIMES IN THE PAST 4-6 WEEKS, BUT NOT STAYING ON LONG ENOUGH TO READ THE WARNING IN ENTIRETY. THIS TIME THE WARNING STAYED ON UNTIL I MANUALLY TURNED IT OFF. UPON RESEARCHING, I FOUND THE RECALL (#15V250000) FOR HUNDREDS OF THOUSANDS OF 2013 FORD FUSIONS. I ALSO FOUND, TOO NUMEROUS TO COUNT, COMPLAINTS ALL OVER THE INTERNET OF EXACT SAME SCENARIO, AND THESE VEHICLES NOT BEING UNDER THE RECALL EITHER. I CALLED FORD MOTOR COMPANY CUSTOMER SERVICE AND GOT SOMEONE IN A FOREIGN LAND, THAT CONTINUED TO REPEAT, YOUR VEHICLE IS NOT AMONG THOSE IN THE RECALL, YOU MUST TAKE YOUR CAR TO A FORD DEALER FOR INSPECTION OF THIS PROBLEM. NO MATTER WHAT CONCERN OR QUESTION I POSED TO HIM, THAT WAS THE ONLY ANSWER I RECEIVED. I HAVE MADE AN APPOINTMENT WITH A LOCAL FORD DEALER TO HAVE THE CAR INSPECTED. I AM VERY DISAPPOINTED THAT THIS WILL BE AN OUT OF POCKET EXPENSE TO ME.