2012 FORD FUSION Steering Problems
1,420 NHTSA complaints on file
All Steering Complaints — Page 22
DRIVING ABOUT 45 MPH AND THE STEERING BEGAN TO FEEL "CATCHY". A COUPLE OF MINUTES LATER THE SERVICE POWER STEERING LIGHT CAME ON AND ALTERNATED WITH THE SERVICE ACCUTRAC.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE AT DRIVING 50 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PARKED AND RESTARTED BUT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LOWER CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,600.
SATURDAY, OCT 31ST, THE LOW TIRE PRESSURE WAS INDICATED AND VERIFIED THE RIGHT-FRONT TIRE WAS LOW WHEN THE CAR WAS STARTED. I DROVE THE CAR 3000 FEET ABOUT 25 MPH AND SERVICE ADVANCETRAC AND POWER STEERING ASSIST FAULT DISPLAYED. BROUGHT THE CAR TO THE DEALERSHIP AND THEY CLAIM THE TIRES NEED REPLACING. EXCLUDING THE LOW PRESSURE IN ONE TIRE, THERE SHOULD HAVE NOT BEEN A FAILURE AND THE TIRES ARE NOT BALD.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST SYSTEM FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,300.
I LIVE IN ALTON, TEXAS THIS IS THE SECOND TIME I HAVE THIS INCIDENT. 1. TIME IT HAPPENED THE STEERING WHEEL WAS HARD TO MOVE AT FIRST THEN WAS IMPOSSIBLE TO MOVE. I WAS ON THE ROAD CLOSE TO HOME AND I WAS ABLE TO PARK HALFWAY IN THE DRIVEWAY. CAR WAS TAKEN TO DEALER AND WAS "FIXED". 2. TIME IT HAPPENED I WAS AT THE PARKING LOT BARELY GOING TO AVENUE I DECREASED SPEED AND WAS ABLE TO GET HOME LIGHT WENT ON STEERING WHEEL WAS SLIGHTLY HARD TO MOVE
WHILE TURNING INTO A PARKING SPACE THE STEERING STARTED MAKING LOUD NOISES AND WAS DIFFICULT TO STEER (HAD NO POWER STEERING). I TOOK IT TO A FORD DEALER IN MY TOWN. I EXPLAINED WHAT IT WAS DOING AND HE ORDERED A PART FOR IT WITHOUT EVEN LOOKING AT THE CAR. HE SAID THE PART ALONE WOULD BE APPROX. $1200. HE SAID IT WAS A POWER STEERING RACK. HE ALSO SAID OTHER 2012 FORDS WERE ON A RECALL FOR THAT PROBLEM BUT MINE WAS NOT ONE OF THE RECALLS. I CALLED THAT DEALERSHIP THE NEXT DAY AND CANCELLED THE ORDER. HOW COULD THEY KNOW WITHOUT LOOKING AT MY VEHICLE? I THEN TOOK MY CAR TO ANOTHER FORD DEALER IN THE TOWN WHERE I WORK (APPROX. 20 MILES FROM MY TOWN). THEY ALSO SAID IT WAS THE POWER STEERING RACK (THEY DID EXAMINE THE CAR) BUT THEY SAID THE PART WAS ON...
ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.
I WAS DRIVING MY 2012 FORD FUSION HOME FROM WORK AND WAS STOPPED AT A STOP LIGHT. WHEN I RESUMED DRIVING WHEN THE LIGHT TURNED GREEN, MY POWER STEERING SUDDENLY MALFUNCTIONED WHILE DRIVING AND I WAS NO LONGER ABLE TO TURN THE VEHICLE CAUSING ME TO CRASH INTO A POLE. THERE WAS NO WARNING, JUST TOTAL POWER STEERING FAILURE WHILE DRIVING. IT IS EXTREMELY DANGEROUS, AND FORD HAS RECALLED HALF A MILLION VEHICLES FOR THE SAME ISSUE, BUT FOR SOME REASON MY MODEL WASN'T INCLUDED. IT MAKES DRIVING TERRIFYING.
2012 FORD FUSION. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE DEFECT ASSOCIATED WITH RECALL NOTICE. *SMD THE DRIVER OF THE VEHICLE WAS INVOLVED IN A SINGLE CAR ACCIDENT. CONSEQUENTLY, THE DRIVER WAS BURNED TO DEATH. THE LAWYER ON BEHALF OF THE DRIVER, BELIEVED THE ACCIDENT WAS DUE TO A DEFECT ASSOCIATED WITH THE VEHICLE THAT WAS RECALLED. THE LAWYER REFERENCED RECALL # 15V340. *JB..*TR.....UPDATED 12/29/15 *BF *CN
MY STEERING WHEEL POWER IS FLASHING IN MY DASH BOARD AND IT IS HARD TO TURN MY WHEEL. I WAS PUTTING AIR IN MY TIRE AND WHEN I STARTED THE CAR BACK UP THE POWER STEERING APPEARED AND I WASNT ABLE TO TURN THE WHEEL.
POWER STEERING FAILED SUDDENLY WHILE MY DAUGHTER WAS DRIVING ON ROADWAY. ALMOST INVOLVED IN CRASH DUE TO INABILITY TO STEER!
LOSE OF POWER STEERING WHEN DRIVING IT CAME UP AS POWER STEERING ASSIST FAULT. SAME THING HAPPENED TO FORD FUSION 2012 THAT WENT TO FEB, AND WAS RECALLED. MY VEHICLE SHOULD BE ON RECALL ALSO BEFORE AN ACCIDENT OR DEATH OCCURS.
DRIVING AT APPROXIMATELY 45 MPH ON HIGHWAY 4 DOWNHILL INTO RUTLAND VT (8:15PM) CHIME ALERT AND DASH SCREEN ALERTED TO "SERVICE POWER STEERING NOW! AND "SERVICE ADVANCE TRAC", IMMEDIATELY LOST ALL POWER STEERING. VEHICLE EXTREMELY DIFFICULT TO STEER. MECHANICALLY INCLINED, INVESTIGATED ISSUE,. BUT NO FIX AND WAS FORCED TO CAREFULLY CONTINUE THE DRIVE HOME. FOLLOWING DAY CHECKED ALL FUSED LINKS CONCERNING POWER STEERING COMPONENTS, ONE FUSE BOX UNDER HOOD (FUSE AREA 50) AND ONE FUSE BOX WAY UP TO LEFT IN DRIVER'S SIDE COMPARTMENT, FUSE AREA 42) FUSES ALL GOOD. CALLED FORD DEALER SERVICE DEPARTMENT REPRESENTATIVE AND GAVE VIN NUMBER AND NO RECALLS WERE ISSUED FOR THIS PROBLEM. FURTHER RESEARCH ON FORD FORUM POSTINGS REVEALING THIS TO BE A COMMON PROBLEM, AND WITH OTHER FORD PRODUCTS BESIDES FORD FUSION.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ASSIST NOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING BECAME INOPERABLE WITHOUT WARNING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 02/05/16*LJ *CN
I HAVE ALREADY BROUGHT MY CAR IN FOR THE POWER STEERING RECALL, AND 2 MONTHS LATER I LOST MY POWER STEERING AGAIN. PLEASE ADVISE ME AS TO WHAT I DO NEXT.
POWER STEERING FAILURE HAD TO DRIVE IT TO DEALER WITH NO POWER STEERING. THEY NOW WANT $1,700 TO REPLACE THE POWER STEERING. THERE WAS A RECALL ON 2102 FORD FUSION STEERING BUT APPARENTLY NOT MINE. HOW DOES A POWER STEERING FAIL ON A THREE YEAR OLD VEHICLE ?
WHEN THE CAR WAS STARTED AND PUT INTO REVERSE, THERE WAS NO POWER STEERING. THE WHEEL WAS VERY HARD TO TURN. THE CAR WAS TURNED OFF AND BACK ON AGAIN AND NO CHANGE, STILL NO POWER STEERING. FORD MOTOR COMPANY HAS A RECALL ON THIS PROBLEM FOR OUR VEHICLES MAKE MODEL AND YEAR, HOWEVER, THEY SAID OUR VEHICLE IS NOT INCLUDED IN THE RECALL EVEN THOUGH THE RECALLED PROBLEM OCCURRED IN OUR VEHICLE. THERE IS OBVIOUSLY AN UNSAFE PROBLEM THAT OCCURRED WITH OUR VEHICLE, AND MOST LIKELY WITH OTHERS TOO, AND SHOULD BE INCLUDED IN FORD'S RECALL. HOW CAN THEY SAY OUR CAR IS NOT INCLUDED IN THE RECALL WHEN THE UNSAFE, RECALLED DEFECT OCCURRED IN OUR VEHICLE?
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT AFTER ATTEMPTING TO EXIT THE VEHICLE, THE INTERIOR DRIVER SIDE DOOR HANDLE FRACTURED. AS A RESULT, THE CONTACT SUSTAINED A HAND INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT DOOR HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH AND ATTEMPTING TO AVOID CRASHING INTO AN ANIMAL IN THE ROAD, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE ANIMAL. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED BUT THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 12/01/15*LJ *CN
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE POWER SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING LOST ALL POWER. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS IDLING, THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE HOME WITHOUT ANY POWER STEERING ASSIST. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT REACHED OUT TO THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS EQUIPPED WITH THE SAME DEFECTIVE PART, BUT WAS MANUFACTURED IN A DIFFERENT PLANT THAT WAS NOT COVERED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.
POWER STEERING WENT OUT. CAR IS VERY HARD TO STEER IN MANUAL MODE. FORD WILL NOT PAY TO FIX SINCE THIS VEHICLE WAS BUILT 1 WEEK AFTER RECALL BUILD DATES. IT IS THE SAME PROBLEM THAT VEHICLES IN THE RECALL EXPERIENCE. THE RECALL NEEDS TO BE EXTENDED TO INCLUDE ALL 2012 FUSIONS.
JUST GOT MY 2012 FORD FUSION 2 MONTHS AGO FROM THE LOT AND WHILE DRIVING IT NOTICED THAT THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL WHEN I TURNED IN TO A PARKING SPACE.. THOUGHT IT WAS A CV JOINT OR BEARING.. COME TO FIND OUT FROM MECHANIC THAT THE STEERING RACK AND PINION NEED REPLACED AND WOULD BE A 1,700 DOLLAR FIX.. VERY UPSET I TOOK THIS TO FORD WHERE THEY PRETTY MUCH TOLD ME THEY CAN NOT DO ANYTHING FOR ME AS IT IS NOT COVERED UNDER WARRANTY. IT REALLY ANGERS ME SEEING AS HOW THIS IS VERY COMMON IN ALL THE FUSIONS I HAVE READ UP ON, AND THAT THIS IS AN ONGOING PROBLEM THAT FORD HAS NOT MADE RIGHT AT ALL FOR ANY OF THE FUSION OWNERS 10-14.. HORRIBLE. DO NOT FEEL LIKE I SHOULD BE MAKING SUCH A SERIOUS REPAIR LIKE A STEERING...
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER PERFORMED THE REQUIRED INSPECTION FOR THE RECALL AND ADVISED THAT THE SOFTWARE NEEDED TO BE UPDATED; HOWEVER, THE PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING WHILE IN REVERSE. THE STEERING WHEEL WAS DIFFICULT TO TURN LEFT AND RIGHT AND THE EPS WARNING LIGHT ILLUMINATED. THE STEERING WHEEL WAS EXTREMELY TIGHT. THE VEHICLE WAS TO NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
WHILE BACKING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST FAULT ILLUMINATED ON THE DASH AND WE LOST ALL POWER STEERING. STEERING WAS BASICALLY IMPOSSIBLE AT THAT POINT.TRIED SHUTTING IT DOWN AND RESTARTED TO NO AVAIL. ALSO THE FAULT DISPLAYED TOGGLED BETWEEN POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. TOOK IT TO THE DEALER, THEY WANT 1600 BUCKS FOR A NEW STEERING RACK. I TRIED TO EXPLAIN ABOUT THE RECALL BUT THEY " CLAIM " MY VIN IS NOT INCLUDED. RIDICULOUS, COME ON FORD DO PEOPLE HAVE TO DIE FOR YOU TO PAY ATTENTION?
I WAS DRIVING HOME ON SATURDAY EVENING WHEN WITHOUT ANY WARNING THE POWER STEERING WENT OUT AND THE WORDS POWER STEERING ASSIST FAULT CAME UP. I WAS ON A 3 LANE STREET IN THE MIDDLE LANE WITH HEAVY TRAFFIC AND JUST BARELY AVOIDED AN ACCIDENT. I WAS EVENTUALLY ABLE TO PULL OFF TO THE SIDE AND SHUT THE CAR OFF. WHEN I RESTARTED IT, THE POWER STEERING CAME BACK, HOWEVER, IT HAPPENED AGAIN THE NEXT DAY AND AGAIN TONIGHT AND NOW IF I SHUT THE CAR OFF AND RESTART IT THE MESSAGE REMAINS AND THERE IS NO POWER STEERING. I TAKE CARE OF MY 2 YEAR OLD GRANDDAUGHTER AND WILL NOT TAKE THE CHANCE TO PUT HER IN THE CAR. IT IS AN ACCIDENT WAITING TO HAPPEN. UPDATED 9/28/15 *LN *CN
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH MAKING A TURN, THE POWER STEERING MALFUNCTIONED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS CONFIRMED THAT THE POWER STEERING MALFUNCTIONED AND THE FRONT END OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE CONTACT TURNED THE IGNITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
POWER STEERING FAILED WHILE DRIVING 2 TIMES
LOSS OF POWER STEERING WHILE DRIVING 2 TIMES
ON 6-14-15 HAD JUST TURNED INTO A ROAD WHEN INSTRUMENT PANEL RUNG AND SHOWED SERVICE ADVANCETRAC AND SERVICE POWER STEERING. WAS TRYING TO GET TO A SAFE SPOT TO PARK AND IT IMMEDIATELY RUNG AND SAID SERVICE POWER STEERING NOW. THE POWER STEERING WENT OUT AND WAS IMPOSSIBLE TO DRIVE. THE CAR WAS TOWED TO FORD DEALERSHIP WHERE THEY SAID THE STEERING GEAR WAS TO BE REPLACED AND FORD COVERED EVERYTHING DUE TO THE RECALL. ON 7-7-14 3 WEEKS AND ONLY 597 MILES LATER THE SAME PROBLEM HAPPENED, TOWED VEHICLE TO FORD DEALERSHIP WHERE THEY SAID ITS SHOWING THE SAME CODES AS BEFORE BUT NOW THE CONTROL ARM BUSHINGS ARE NEEDING REPLACED AND IT WILL COST $1,200.00 TO FIX AND FORD IS NOT COVERING ANYTHING. CANNOT AFFORD TO HAVE THIS FIXED AND SHOULDN'T HAVE TO. THIS REALLY NEEDS TO BE CHECKED INTO. I HAVE READ SEVERAL OF THE COMPLAINTS AND...
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE TECHNICIAN STATED THAT THE POWER STEERING MODULE CODES DID NOT SHOW A FAILURE AND THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
POWER STEERING STOPPED WORKING ON HIGHWAY EXIT RAMP. NARROWLY AVOIDED HITTING GUARDRAIL. "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" ERRORS APPEARED. USED MANUAL STEERING TO GET HOME. STARTED CAR THE NEXT DAY, AND THE PS WAS WORKING AND NO ERRORS WERE DISPLAYED. USED CODE READER, BUT NO ERROR CODES FOUND.
I EXPERIENCED COMPLETE POWER STEERING FAILURE WHILE VEHICLE IN MOTION APPROACHING CURVE IN ROAD. THIS WAS A VERY SCARY INCIDENT ! NEARLY CRASHED HEAD ON WITH A MOTORCYCLE. STILL NEXT DAY, NO POWER STEERING. CAR HAS ONLY A LITTLE OVER 10,000 MILES AND ITS THREE YEARS OLD. I AM AFRAID TO DRIVE THIS CAR FEARING SERIOUS ACCIDENT POTENTIAL. WHEN CONTACTING LOCAL FORD DEALERSHIP TO INQUIRE ABOUT A POSSIBLE RECALL ISSUE, THEY DENY ANY KNOWLEDGE OF STEERING PROBLEMS WITH THE FORD FUSION.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE MAKING A LEFT TURN AT 35 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING DEFAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 ( STEERING). THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
AS I WAS MAKING A RIGHT HAND TURN THE STEERING LOCKED. I STOPPED IN THE MIDDLE OF THE ROAD AND COULDN'T STEER THE CAR. CAME VERY CLOSE TO GETTING HIT BY ONCOMING CARS. EVENTUALLY WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE ADVANCETRAC WARNING WAS ON AND POWER STEERING. AFTER I TURNED OFF THE ENGINE IT WENT AWAY AND GOT BACK TO NORMAL. THIS IS THE SECOND TIME IT HAPPENED THOUGH. TODAY I STOPPED AT METRO FORD IN RAYNHAM MA AND ASKED IF THEY KNEW ABOUT THIS PROBLEM. THE ONLY ANSWER WAS THAT I SHOULD MAKE AN APPOINTMENT. NOW LOOKING ONLINE I SEE THIS HAS BEEN A PROBLEM FOR SEVERAL MODEL YEARS. IS THERE ANY WORD FROM FORD?
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
IN THE MIDDLE OF A LEFT TURN, IN HEAVY TRAFFIC, MY CAR SUDDENLY LOST POWER STEERING. THE POWER STEERING REMAINED INOPERABLE TO MY DESTINATION.
WHILE DRIVING CAR WARNING INDICATOR ON CLUSTER FLASHED "SERVICE ADVANCE TRACK NOW, BUT CAR CONTINUED TO DRIVE FINE. PARKED CAR AT STORE AND UPON RETURN AND STARTING OF CAR PULLED OUT OF PARKING LOT AND HAD NO POWER STEERING ALMOST IMPOSSIBLE TO STEER CAR AT THIS POINT, THEN WARNING ON DASH DISPLAYED "SERVICE POWER STEERING NOW", AND "SERVICE ADVANCED TRAK NOW". WAS ABLE TO GET CAR TO DEALER, BUT AS OF TODAY 7/2/2015 THE DEALER HAS NOT BEEN ABLE TO FIX IT. AND HAS STATED OVER THE LAST WEEK AND A HALF THAT PARTS HAVE BEEN ORDERED AND MAY BE IN ANY DAY, BUT CAN NOT PROVIDE A TIME FRAME FOR THE PARTS OR THE FIX.
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE SERVICE POWER STEERING WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PINION RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 09/25/15*LJ UPDATED 11/03/2017*CN
TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR THE STEERING; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN.
WAS DRIVING HOME AND CAME TO A STOP AND THE PEER STEERING WENT OUT. IT CAME DIFFICULT TO STEER THERE WAS A CHILD IN THE VEHICLE DIDN'T EVEN FEEL SAFE WITH CHILD IN THE CAR HAD SOME PICK THE CHILD UP.
I HAD BEEN NOTICING SOME IRREGULAR NOISES COMING FROM THE FRONT SUSPENSION OF MY 2012 FORD FUSION, THIS IS MY WIFE'S PRIMARY VEHICLE SO I WAS CONCERNED ABOUT HER AND THE KIDS SAFETY. I TOOK THE CAR TO MY LOCAL MECHANIC THINKING IT JUST NEEDED ALIGNMENT OR A POSSIBLE TIE ROD ISSUE....UNFORTUNATELY THAT WAS NOT THE CASE. MY MECHANIC EXPLAINED AND SHOWED THE PROBLEM TO ME ( I MYSELF DO MECHANIC WORK SO HE ALWAYS SHOWS ME WHAT HE FOUND). IT SEEMS THE ENTIRE RACK AND PINION ASSEMBLY WAS NEEDING TO BE REPLACED, AND IN ADDITION THE MOVEMENT OF THE SAID FAULTY RACK HAD CAUSED WEAR IN THE OUTER DRIVE SHAFT AND LOWER CONTROL ARMS. TOTAL COST TO REPAIR, $2,245.00! THIS IS A CRIME!!! THE CAR IS THREE YEARS OLD, AND MODERATE MILEAGE. AGAIN, I HAVE PRETTY GOOD MECHANICAL KNOWLEDGE, IN 30 YEARS I HAVE NEVER SEEN OR HEARD OF...
TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN SHIFTING INTO REVERSE OR DRIVE, THE STEERING WHEEL SEIZED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
WHILE DRIVING THE VEHICLE ON THE EVENING OF 06/20/2015 THE POWER STEERING SLOWLY STARTED TO GO OUT, THEN AFTER TURNING OFF THE CAR AND RESTARTING ALL TOGETHER I RECEIVED THE NOTIFICATIONS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" AFTER SEARCHING ONLINE TO NO AVAIL, I HAD TO WAIT UNTIL MONDAY MORNING TO TAKE THE CAR TO A LOCAL FORD DEALERSHIP. I WAITED 2 1/2 HOURS FOR A DIAGNOSTIC TO BE RAN ON MY CAR TO BE TOLD THE STEERING GEAR WAS BROKEN AND IT WOULD BE ROUGHLY A $1500.00 FIX ON TOP OF WHAT I PAID FOR THE DIAGNOSTIC ALTHOUGH A RECALL IS CURRENTLY PENDING FOR THIS EXACT ISSUE ALONG WITH THE CARS INTERNAL CPU. WHEN THE CARS INTERNAL CPU WAS RESET THIS WIPED THE ERROR CODES LETTING THE POWER STEERING RESUME, BUT THIS IS ONLY A TEMPORARY FIX AS THE CPU COULD NOTICE AGAIN AT ANY TIME THAT THE...
WHEN THE CAR WAS TURNED ON IT WAS SHOWING WARNING NOTIFICATIONS STATING "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WE TRIED TURNING THE CAR OFF AND ON AGAIN, DRIVING IT TO SEE IF IT CORRECTED ITSELF, AIRING UP THE TIRES. NOTHING HAS BEEN ABLE TO CLEAR THIS ERROR.
RECEIVED A POWER STEERING ASSIST FAULT IN THE ELECTRONIC POWER ASSISTED STEERING (EPAS) SYSTEM LOSING ALL STEERING ABILITY AND CREATING A DANGEROUS SITUATION, RESEARCHED VIN FOR FORD RECALL ON ISSUE AND WAS FRUSTRATED THAT MANUFACTURE OF THE VEHICLE, ALTHOUGH AT THE SAME FACILITY, WAS 6 MONTHS AFTER FORD VIN RANGE OF VEHICLES PLACED ON THE RECALL LIST. FORD WILL NOT PROVIDE COST RELIEF FOR EXPECTED REPAIR COST OF $1,600
ON 6/4/15 TURNED A CORNER AND LOST MY POWER STEERING. I PARKED THE CAR AND TURNED OFF THE ENGINE TO ATTEND TO BUSINESS AT MY DESTINATION. WHEN I RETURNED AND STARTED THE CAR, EVERYTHING RETURNED TO NORMAL. ON 6/6/2015, THE CAR AND STEERING WORKED PROPERLY THE ENTIRE DAY AND FOR A LONG DRIVE. WHEN I GOT IN THE CAR TO DRIVE ACROSS THE STREET, THE POWER STEERING WAS GONE AND NEVER RETURNED. THE RACK AND PINION WAS REPLACE ON 6/15/15. I AM VERY DISPLEASED THAT SOMETHING LIKE THIS HAPPENS AND THERE IS NO WARRANTY. THIS IS A DANGEROUS ISSUE FOR A VEHICLE THAT IS ONLY 3 YEARS OLD, WITH LOW MILES. I PURCHASED THE VEHICLE, WHICH WAS A LEASE, SIX MONTHS AGO.
Other 2012 FORD FUSION Problem Areas
Air Bags
404 complaints
Electrical System
156 complaints
Power Train
155 complaints
Unknown Or Other
117 complaints
Engine
111 complaints
Service Brakes
102 complaints
Vehicle Speed Control
85 complaints
Electronic Stability Control Esc
80 complaints
Structurebody
75 complaints
Fuelpropulsion System
58 complaints
Suspension
33 complaints
Wheels
23 complaints
Exterior Lighting
20 complaints
Structurebodydoor
19 complaints
Steeringelectric Power Assist System
16 complaints
Latcheslockslinkagesdoorslatch
15 complaints
Seats
10 complaints
Steeringrack And Pinion
10 complaints
Seat Belts
8 complaints
Latcheslockslinkages
7 complaints
Service Brakes Hydraulic
6 complaints
Steeringhydraulic Power Assistpower Steering Fluid
6 complaints
Traction Control System
6 complaints
Visibilitywiper
6 complaints
Wheelslugsnutsboltsstuds
6 complaints
Engine And Engine Cooling
5 complaints
Fuel System Gasoline
5 complaints
Tires
5 complaints
Structurebodydoorhandleinterior
4 complaints
Equipment Adaptivemobility
3 complaints
Steeringsteering Control Module
3 complaints
Electrical System Instrument Clusterpanel
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Fuel System Gasolinestorageevaporative Emissionscanister
2 complaints
Service Brakes Airantilockcontrol Unitmodule
2 complaints
Structure
2 complaints
Suspensionfrontcontrol Arm
2 complaints
Air Bagsfrontal
1 complaint
Air Bagsfrontalpassenger Sideinflator Module
1 complaint
Electrical Systemignition
1 complaint
Electrical Systemignitionanti Theftcontrol Module
1 complaint
Equipment
1 complaint
Exterior Lightingheadlights
1 complaint
Forward Collision Avoidance Warnings
1 complaint
Latcheslockslinkagestrunk Lidlock
1 complaint
Parking Brake
1 complaint
Power Trainautomatic Transmission
1 complaint
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
1 complaint
Seatsfront Assemblyhead Restraint
1 complaint
Service Brakes Hydraulicfoundation Componentsmaster Cylinder
1 complaint
Steeringcolumn
1 complaint
Steeringgear Box Other Than Rack And Pinion
1 complaint
Steeringhydraulic Power Assist System
1 complaint
Steeringrack And Pinionrack
1 complaint
Steeringsteering Wheel Handle Baryawangle Sensor
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Suspensionfrontstabilizer Bar
1 complaint
Tether Lower Anchor On Car Seat Or Vehicle
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Tiressidewall
1 complaint
Tirestreadbelt
1 complaint
Tiresvalve
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Visibilityrearview Mirrorsdevices
1 complaint
Visibilitywindshield
1 complaint