NHTSA Complaint #10760253 — 2012 FORD FUSION

JUST GOT MY 2012 FORD FUSION 2 MONTHS AGO FROM THE LOT AND WHILE DRIVING IT NOTICED THAT THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL WHEN I TURNED IN TO A PARKING SPACE.. THOUGHT IT WAS A CV JOINT OR BEARING.. COME TO FIND OUT FROM MECHANIC THAT THE STEERING RACK AND PINION NEED REPLACED AND WOULD BE A 1,700 DOLLAR FIX.. VERY UPSET I TOOK THIS TO FORD WHERE THEY PRETTY MUCH TOLD ME THEY CAN NOT DO ANYTHING FOR ME AS IT IS NOT COVERED UNDER WARRANTY. IT REALLY ANGERS ME SEEING AS HOW THIS IS VERY COMMON IN ALL THE FUSIONS I HAVE READ UP ON, AND THAT THIS IS AN ONGOING PROBLEM THAT FORD HAS NOT MADE RIGHT AT ALL FOR ANY OF THE FUSION OWNERS 10-14.. HORRIBLE. DO NOT FEEL LIKE I SHOULD BE MAKING SUCH A SERIOUS REPAIR LIKE A STEERING RACK FOR A VEHICLE THAT IS JUST 3 YEARS OLD. VERY DISAPPOINTED AND VERY MUCH SO INTERESTED IN INVESTIGATING MORE INTO THE CLASS ACTION LAWSUIT FILED UPON FORD FOR THIS VERY PROBLEM. KNOWING THAT THE STEERING COULD GO OUT AT ANY TIME AND POSSIBLY KILL OR SERIOUSLY INJURE SOMEONE.