NHTSA Complaint #10778045 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 10778045 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 45,471 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
DRIVING AT APPROXIMATELY 45 MPH ON HIGHWAY 4 DOWNHILL INTO RUTLAND VT (8:15PM) CHIME ALERT AND DASH SCREEN ALERTED TO "SERVICE POWER STEERING NOW! AND "SERVICE ADVANCE TRAC", IMMEDIATELY LOST ALL POWER STEERING. VEHICLE EXTREMELY DIFFICULT TO STEER. MECHANICALLY INCLINED, INVESTIGATED ISSUE,. BUT NO FIX AND WAS FORCED TO CAREFULLY CONTINUE THE DRIVE HOME. FOLLOWING DAY CHECKED ALL FUSED LINKS CONCERNING POWER STEERING COMPONENTS, ONE FUSE BOX UNDER HOOD (FUSE AREA 50) AND ONE FUSE BOX WAY UP TO LEFT IN DRIVER'S SIDE COMPARTMENT, FUSE AREA 42) FUSES ALL GOOD. CALLED FORD DEALER SERVICE DEPARTMENT REPRESENTATIVE AND GAVE VIN NUMBER AND NO RECALLS WERE ISSUED FOR THIS PROBLEM. FURTHER RESEARCH ON FORD FORUM POSTINGS REVEALING THIS TO BE A COMMON PROBLEM, AND WITH OTHER FORD PRODUCTS BESIDES FORD FUSION.
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