2011 FORD FUSION Steering Problems

IN MAY 2014 FORD RECALLED 900,000+ VEHICLES DUE TO AN ISSUE WITH THE POWER STEERING TORQUE SENSOR. IT AFFECTED ESCAPE, MARINER, AND EXPLORER MODELS (INCLUDING MODEL YEAR 2011 ON ALL VEHICLES). I HAVE A 2011 FORD FUSION AND MY VEHICLE HAS HAD THE SAME ISSUE SEVERAL TIMES. AROUND FIVE TIMES WHEN I'VE PUT MY CAR IN REVERSE THE POWER STEERING HAS GONE OUT. THE FIRST THREE TIMES IT HAPPENED THERE WERE NO LIGHTS OR ANYTHING THAT PROMPTED ME THERE WAS AN ISSUE. I PUT THE CAR IN PARK, SHUT IT OFF AND RESTARTED IT AND THEN THE POWER STEERING WAS BACK WORKING. THE NEXT TIME IT HAPPENED, THE WARNING MESSAGE BOARD ON THE DASH SHOWED A MESSAGE THAT SAID "POWER STEERING DEFAULT". I TOOK THE CAR TO THE DEALER AND THEY SAID IT WOULD COST $1,800 TO FIX AS THE TORQUE SENSOR CODE APPEARED IN THEIR DIAGNOSTIC TEST. THE ENTIRE...

POWER STEERING SUDDENLY STOPS WORKING. HAS HAPPENED SEVERAL TIMES, AND IS VERY SCARY. DEFINITELY AN ACCIDENT WAITING TO HAPPEN HERE. I HAVE NOTICED LATELY EVERY TIME I START UP THE CAR THE POWER STEERING DOES NOT WORK FOR THE FIRST 20 SECONDS OR SO THEN KICKS IN. HAVE CALLED THE FORD DEALER TO SEE WHAT THEY THINK, AND ASKED ABOUT THE RECALLS, BUT I GUESS MY MODEL WAS NOT INCLUDED, HOWEVER I SEE IS BEING INVESTIGATED, SO WANTED TO GET MY COMPLAINT IN BEFORE DOING SO. HOPEFULLY IT WILL HELP THE NEXT GUY. SHOP SAYS IT WILL MOST LIKELY NEED A NEW RACK AT LIKE $1600+. I WAS ABOUT TO JUST REPAIR IT WHEN I FOUND ALL THESE SITES WITH HUNDREDS OF OTHERS COMPLAINING ABOUT THE SAME THING WHICH JUST PISSES ME OFF MORE..WINCE THIS WAS A CAR THAT THE KIDS ARE LEARNING TO DRIVE ON, AND WERE GOING TO...

RECEIVED A STEERING WARNING MESSAGE AND THE POWER STEERING WENT OUT. TURNED ENGINE OF AND THE BACK ON AND IT WAS FINE.

WHILE DRIVING 25 MPH ON A TWO LANE LOCAL STREET THE POWER STEERING OF MY 2011 FORD FUSION FAILED ON A CURVE. THE CAR PULLED ABRUPTLY TO THE RIGHT, WENT OFF THE ROAD AND HIT A CURB CAUSING A FLAT AND A DENTED RIM. THE WARNING MESSAGES "SERVICE POWER STEERING NOW" AND "SERVICE ADVANCE TRAC" ALTERNATELY CAME ON. AFTER CHANGING THE FLAT THE CAR STILL HAD NO POWER STEERING. I PROCEEDED WITH GREAT DIFFICULTY TO DRIVE TO A REPAIR SHOP. AFTER REPEATED EFFORTS TO RESET THE ELECTRIC POWER STEERING MECHANISM, THE MECHANIC GOT IT WORKING AGAIN. HOWEVER, BEING FAMILIAR WITH THE PROBLEM, HE SAID IT COULD STOP FUNCTIONING AT ANY TIME AGAIN AND WAS UNSAFE TO DRIVE. HE TOLD ME THERE WERE AT LEAST A THOUSAND COMPLAINTS ABOUT THE POWER STEERING FAILING IN THE 2011 FUSION. SHOULD I PAY OVER $2000.00 TO REPLACE THE ELECTRIC POWER STEERING SYSTEM WITH ANOTHER...

FOR THE THIRD TIME, POWER STEERING FAILURE WARNING AND A NOTICE TO SERVICE ADVANCETRAC, THIS TIME WHILE TRAVELING AT 55 TO 60 MPH IN HEAVY TRAFFIC. WAS ABLE TO PUT CAR IN NEUTRAL AND RESTART ENGINE AND PUT BACK INTO DRIVE. ISSUE WENT AWAY AND DROVE CAR HOME SAFELY. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, POWER STEERING ASSIST FAULT WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,600.

POWER STEERING ASSIST FAULT...ALONG WITH ANDVANCETRAC ISSUES....FAILS....TURN OFF VEHICLE AND USED TO WORK AGAIN WELL FOR A SHORT TIME AND AGAIN IT WOULD FAIL...FAILURE OCCURRED EITHER AT HIGHWAY SPEEDS OR IN PARKED POSITION.... MAKING STEERING DIFFICULT... *TR

HAD JUST NAVIGATED A SHARP LEFT TURN FROM AN EXIT RAMP FROM AN ARTERIAL ROAD, AND WAS DRIVING BELOW 40 MILES PER HOUR ON MAJOR PARKWAY/STREET WHEN TRAFFIC LIGHT UP AHEAD TURNED RED. APPLIED BRAKES TO STOP WITH TRAFFIC AHEAD WHEN "SERVICE ADVANCETRAC AND POWER STEERING FAILURE" WARNING MESSAGES APPEARED AND STABILITY CONTROL LIGHT LIT UP. CAR HAD NO POWER STEERING AND IT WAS DIFFICULT TO MOVE THE WHEEL AND I WAS UNABLE TO MOVE OVER TO THE SIDE OF THE ROAD. WHEN I CAME TO A COMPLETE STOP, I KILLED THE ENGINE AND RESTARTED THE CAR. THE WARNING MESSAGES WENT AWAY AND THE POWER STEERING RETURNED. THIS COULD BE A POTENTIALLY DEADLY PROBLEM, AS THE ELECTRIC POWER STEERING DOES NOT BEHAVE AT ALL LIKE HYDRAULIC SYSTEMS DO WHEN LOSING POWER. *TR

I STARTED MY CAR. A WARNING LIGHT STARTED BEEPING AND MY STEERING WHEEL WOULD NOT TURN. THE MESSAGE SAID "POWER STEERING ASSIST FAULT". I TURNED THE CAR OFF AND ON THREE TIMES. THE MESSAGE REMAINED THE SAME. 2 HOURS LATER, I STARTED IT AND THE MESSAGE WAS GONE. WHILE THE MESSAGE WAS ON, I HAD NO CONTROL OF MY CAR. LUCKILY, I WAS IN MY DRIVEWAY.

OPENED GARAGE DOOR AND STARTED CAR TO LEAVE FOR WORK. PUT CAR IN DRIVE AND STARTED TO EXIT GARAGE WHEN "POWER STEERING FAILURE" MESSAGE APPEARED ON DASH. COULD NOT MOVE STEERING WHEEL. STOPPED CAR AND KILLED THE ENGINE. RESTARTED CAR AND ERROR MESSAGE WENT AWAY AND POWER STEERING WAS NORMAL. *TR

AS I ATTEMPTED TO PULL OUT OF A PARKING SPACE, THE STEERING WHEEL OF MY 2011 FORD FUSION BECAME EXTREMELY HARD TO TURN. A MESSAGE ON THE DASHBOARD INDICATED THAT THE POWER STEERING ASSIST HAD FAILED. AFTER TURNING OFF THE IGNITION AND RESTARTING THE CAR, THE STEERING SEEMED NORMAL. TWO DAYS LATER THE SAME THING HAPPENED AS I PREPARED TO LEAVE A PARKING LOT. THE DEALER REPLACED THE RACK AND PINION FOR $1800. NO ADDITIONAL INCIDENTS IN THE LAST FEW WEEKS. *TR

I STARTED THE CAR AND I GOT A STABILITRAC/POWER STEERING ERROR MESSAGE. THE POWER STEERING WILL NOT WORK. I TRIED WAITING AND RESTARTING AS I READ ONLINE THAT IS A WAY TO FIX IT SHORT TERM AND IT DOES NOT FIX THE PROBLEM. IT HAS HAPPENED IN THE PAST BUT I DID NOT RECORD THE DATE OR MILEAGE. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRONIC POWER STEERING GEARS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

BETWEEN JUNE 1ST AND JUNE 15, 2014, I BEGAN HAVING PROBLEMS WITH MY BATTERY NOT STARTING MY CAR. AFTER REMOVING THE CABLES AND CLEANING THEM, THE CAR SEEMED FINE FOR A FEW DAYS THEN IT WENT OUT. I REPLACED THE BATTERY AND THE CAR WORKED FINE. A FEW DAYS LATER, THE POWER STEERING QUIT WORKING. I LEARNED AT THAT TIME THAT MY CAR IS NOT EQUIPPED WITH HYDRAULIC POWER STEERING AFTER RESEARCHING ONLINE, I ALSO LEARNED THAT MY POWER STEERING OUTAGE WAS NOT UNIQUE AND THAT THERE WAS AN INVESTIGATION INTO THIS PROBLEM FOR MY MAKE, MODEL AND YEAR MODEL. I HAVE DRIVEN WITHOUT POWER STEERING THIS ENTIRE TIME BECAUSE I CANNOT AFFORD TO PAY THE HIGH DEALERSHIP DIAGNOSTIC FEES AND WHAT I'M SURE WILL BE EXPENSIVE REPAIRS SINCE 3 TWO DIFFERENT CALLS TO THE DEALERSHIP ABOUT THEIR EXPERIENCES WITH THIS PROBLEM WERE NOT ANSWERED WITH ANYTHING BUT "WE HAVE...

THE POWER STEERING WAS INOPERABLE, THE POWER STEERING DEFAULT LIGHT CAME ON. TURNED THE CAR OFF TO RESET IT AND IT WENT AWAY TEMPORARILY. THIS HAPPENED ONCE IN OUR GARAGE AS I WAS LEAVING FOR WORK AND THEN A DAY OR TWO LATER WHEN I WAS ABOUT 30 MILES FROM HOME . I WAS ABLE TO RESET IT ONCE MORE AND MAKE IT HOME BEFORE IT WENT OUT COMPLETELY. MY HUSBAND WAS ABLE TO DRIVE IT IN TO THE LOCAL FORD DEALER, CAREFULLY AND SLOWLY.THE STEERING WAS SO DIFFICULT TO MANAGE I COULD NOT STEER THE CAR AT ALL. WE HAD IT REPAIRED AT THE COST OF $1732.71. I HAD MADE THE LAST PAYMENT 3/28/2015 AND DID NOT THINK THE STEERING SHOULD BECOME INOPERABLE ON A 4 YEAR OLD CAR. WE BOUGHT THE CAR NEW AND HAVE TAKEN GOOD CARE OF IT, TAKING IT IN FOR ALL REGULAR OIL CHANGES...

MY DAUGHTER WAS DRIVING, MADE A RIGHT TURN WHEN THE STEERING GOT TOUGH. SHE WAS ABLE TO PULL INTO AN IMMEDIATE DRIVEWAY ON THE RIGHT WHEN THE STEERING FROZE UP. SHE WAS NOT ABLE TO MANEUVER THE CAR AFTER THAT. I UNDERSTAND THERE ARE MULTIPLE COMPLAINTS FOR THE SAME ISSUE. FORD HAS ADVISED THEY DO NOT HAVE A RECALL FOR THIS SO THEY WILL NOT REPAIR. *TR

FEB 16, 2015: UPON THE FIRST START AFTER REPLACING THE BATTERY, THE "POWER STEERING ASSIST FAILURE" WARNING WAS DISPLAYED. THIS IS THE FIRST KNOWN APPEARANCE OF THIS WARNING. THE WARNING MESSAGE WENT AWAY AFTER RE-STARTING THE ENGINE. MID-TO-LATE, MARCH, 2015: SEVERAL OCCURRENCES OF THE POWER STEERING WARNING; ALL WENT AWAY AFTER RE-STARTING THE ENGINE. THE WARNING DID NOT OCCUR AT EVERY START OF THE ENGINE. APRIL 1, 2015: VEHICLE TAKEN IN TO A FORD DEALER FOR SERVICE. THE POWER STEERING CONTROL MODULE (PSCM) WAS PROGRAMMED. APRIL 20, 2015: THE POWER STEERING WARNING MESSAGE DISPLAYED AGAIN AFTER STARTING THE ENGINE. MESSAGE WENT AWAY UPON RE-START. APRIL 23, 2015: VEHICLE WAS EXAMINED BY A FORD DEALER. IT WAS DETERMINED THE PSCM NEEDED TO BE REPLACED. THE PART NEEDED TO BE ORDERED AND THE REPLACEMENT WOULD BE DONE AT A LATER DATE. MAY 1, 2015: VEHICLE SCHEDULED TO HAVE THE PSCM REPLACED. *TR

I HAVE HAD INTERMITTENT ISSUES WITH MY POWER STEERING SINCE I PURCHASED THE CAR IN 2012. DURING THE COLDER DAYS OF THE YEAR WHEN I STARTED MY CAR I RECEIVED A MESSAGE SAYING POWER STEERING FAULT AND I DID NOT HAVE POWER STEERING WHILE THE MESSAGE WAS UP. RESTARTING THE CAR RESOLVED THE ISSUE SO I IGNORED IT AS IT ONLY OCCURRED ON COLD WINTER MORNINGS AND IT DID NOT OCCUR WHILE I WAS DRIVING. I WASN'T AWARE FORD FUSIONS USED THE EPAS SYSTEM, I THOUGHT THE ERROR WAS COMING FROM THE POWER STEERING FLUID THICKENING UP BUT I SOON REALIZED MY CAR DID NOT HAVE A HYDRAULIC SYSTEM. ON 4/25/2015 I WAS DRIVING DOWN MAIN ST AND I NOTICED MY CAR WAS SUDDENLY PULLING ME TO THE RIGHT SIDE OF THE ROAD AND I HAD A HARDER TIME STEERING THE VEHICLE. SOON AFTER I RECEIVED A MESSAGE SAYING "SERVICE...

POWER STEERING WENT OUT SHUTTING AT MCDONALDS DRIVE THRU. I COULD NOT TURN THE CAR. POWER ASSIST LIGHT WAS IN. I FINALLY GOT THE CAR TO TURN BUT UR WAS VERY DIFFICULT. WHEN I GOT THROUGH THE DRIVE THRU I PARKED TURNED THE CAR OFF AND BACK ON AND THE STEERING RETURNED TO NORMAL. *TR

JUST GOT DONE GETTING GAS AT A GAS STATION WENT IN AND PAID CAME OUT TO FIND I COULD BARELY STEER MY CAR. IT ALMOST HAS CAUSED MULTIPLE ACCIDENTS DRIVING IN PARKING LOTS AS ITS VERY HARD TO TURN SHARP AND FAST AT A SLOW SPEED. BEING AS I CANNOT AFFORD A NEW CAR NOR THE AMOUNT TO FIX MY CAR I AM FORCED TO DRIVE THIS VEHICLE AS IS. *TR

UPON SHIFTING INTO GEAR AFTER STARTUP, I RECEIVED A MESSAGE ON THE DASH DISPLAY THAT THE POWER STEERING SYSTEM HAD A "FAULT." WHEN I SLOWLY PROCEEDED FROM A PARKED POSITION AND BEGAN TO TURN FROM THE PARKING AREA, I DISCOVERED THAT THERE WAS NO STEERING ASSIST AND THAT THE POWER STEERING SYSTEM HAD FAILED. I WAS ABLE TO SLOWLY BACK UP INTO A PARKED POSITION. *TR

AS I WAS DRIVING AROUND AND PROSPECTING FOR MY JOB, MY POWER STEERING SUDDENLY QUIT AND THE WARNING DINGED 3 TIMES. AS THIS WAS THE FIRST TIME THIS HAD HAPPENED, I SIMPLY SHUT OFF MY CAR QUICKLY AND RESTARTED IT AND THE SYSTEM RESET AND I HAD POWER STEERING AGAIN. THIS WENT ON ANNOYINGLY FOR A FEW MONTHS HAVING TO STOP AND SHUT OFF THE ENGINE TO FIX THE PROBLEM UNTIL APRIL OF 2015 WHEN I WAS DRIVING AROUND PROSPECTING AND MY CAR DID THE SAME THING EXCEPT AT A FASTER RATE OF SPEED. UNTIL THIS POINT IT GENERALLY HAPPENED AS I SHIFTED GEARS TO REVERSE OR DRIVE WHEN THE POWER STEERING FAILED; THIS TIME IT HAPPENED IN DRIVE WHILE I WAS GOING ABOUT 15 MPH AND THE SIMPLE FIX OF SHUTTING OFF THE ENGINE AND RESTARTING IT DID NOT WORK. ANOTHER ERROR MESSAGE APPEARED "SERVICE ADVANCETRAC" AND I WAS...

POWER STEERING HAS GONE OUT SEVERAL TIMES SINCE I FIRST BOUGHT THIS CAR. EACH TIME I HAVE TAKEN IT INTO THE DEALER IN THE PAST THEY HAVE TOLD ME THEY WEREN'T WILLING TO LOOK AT IT WITHOUT A FAULT CODE ON THE DASH. TODAY (04/17/2015) I FINALLY MANAGED TO GET THEM TO LOOK AT THE CODE AND THEY ARE UNWILLING TO FIX THE PROBLEM UNDER WARRANTY DESPITE IT HAVING BEEN AN ONGOING ISSUE. LOOKING IT SEEMS TO BE A PROBLEM NOT JUST RELATED TO MY CAR, BUT A NUMBER OF THESE 2011 FUSIONS. *TR

I WAS DRIVING MY CAR TO THE GAS STATION AND ALL OF A SUDDEN I WAS UNABLE TO TURN THE STEERING WHEEL. THE MESSAGE POPPED UP SAYING SERVICE POWER STEERING NOW. I WAS EVENTUALLY ABLE TO TURN IT BUT IT IS VERY HARD TO DO SO. *TR

WITHOUT WARNING THE POWER STEERING STOPPED WORKING AND THE CAR WAS EXTREMELY DIFFICULT TO PULL OVER TO THE SIDE OF THE ROAD. FORD INFORMED ME THE POWER STEERING UNIT HAD FAILED FOR NO REASON. EXTREMELY DIFFICULT TO EVEN DRIVE TO FORD DEALERSHIP AS THE STEERING KEPT TRYING TO OVERCORRECT LEFT AND THEN RIGHT. JUST HAPPY TO BE ALIVE !!!!! *TR

WHILE DRIVING MY CAR TO THE LOCAL DELI MARKET THE POWER STEERING IN MY CAR JUST STOPPED WORKING. I WAS UNABLE TO ADEQUATELY STEER MY CAR. I WAS FORTUNATE THAT THERE WAS A DRIVE WAY I COULD TURN INTO. THIS IS VERY DANGEROUS AND I WAS ALSO FORTUNATE I WASN'T IN HEAVY TRAFFIC OR TRYING TO MAKE A TURN. IT HAS COME TO MY ATTENTION THAT THIS IS AN ISSUE WITH SOME OF THE FORD FUSIONS HOWEVER FORD IS NOT ANNOUNCING A RECALL NOR ADVISING OWNERS OF THIS ISSUE. IT HAS THE POTENTIAL TO CAUSE A FATAL ACCIDENT. *TR

4 TIMES IN THE LAST 2 WEEKS MY 2011 FORD FUSION SE HAS HAD A POWER STEERING FAILURE. TWICE CAUSING COMPLETE LOSS OF CONTROL OF THE CAR AND ANOTHER TWO TIMES TURNED THE CAR INTO THE SIDEWALK WITH PEDESTRIANS IN THE WAY(NO ONE WAS HURT....THIS TIME). WHILE THE CAR IS STILL DRIVABLE THERE IS AN EXCESSIVE AMOUNT OF FORCE REQUIRED TO STEER THE CAR. SO MUCH SO THAT MY WIFE-NOT A WEAK WOMEN AT ALL WAS NOT ABLE TO STEER THE CAR AND DROVE OFF THE ROAD. EVEN IF YOU ARE ABLE TO STEER THE CAR TO AVOID AN ACCIDENT YOU CAN PRETTY MUCH JUST DRIVE IN A STRAIGHT LINE AS TURNING IS NEXT TO IMPOSSIBLE. SOMETHING HAS TO BE DONE ABOUT THIS SOON. THIS IS NOT ONLY DANGEROUS FOR THE DRIVER AND PEOPLE IN THE CAR BUT FOR ANYONE AROUND A 2010-2012 FORD FUSION. LIKE A SAID, WE ALMOST...

WAS DRIVING ABOUT 30MPH AND WHEEL IMMEDIATELY LOCKED UP. DASH BOARD DISPLAY A MESSAGE " POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC". I WAS ABLE TO TURN THE CAR OFF AND BACK ON AND THAT FIX THE PROBLEM HOWEVER HAS HAPPEN AGAIN TWO DAYS LATER AND TURN THE ENGINE OFF AND BACK ON IS NO LONGER WORKING. WHEEL IS VERY HARD TO TURN MAKING THE CAR IMPOSSIBLE TO DRIVE. HAVE AN APPT WITH FORD BUT FROM WHAT I'M READING IT SEEM LIKE THE ISSUE ISN'T COVERED UNDER WARRANTY. *TR

POWER STEERING FAILURE. *TR

WHEN I TURNED ON MY FORD FUSION THE OTHER DAY, I SAW A POWER STEERING FAILURE MESSAGE COME UP ON MY DASH. I HAD LOST POWER STEERING ON THE VEHICLE AND WAS UNSURE WHAT TO DO. I SHUT THE VEHICLE OFF AND STARTED THE CAR BACK UP WHICH RESOLVED THE ISSUE FOR NOW. I'M NERVOUS THIS COULD HAPPEN AGAIN WHEN DRIVING AT HIGH SPEEDS ON THE FREEWAY DURING MY COMMUTE. *TR

DRIVING TO THE STORE POWER STEERING JUST WENT OUT KNOW WARNING. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, EXCESSIVE FORCE WAS REQUIRED IN ORDER TO MANEUVER THE STEERING WHEEL. THE POWER STEERING WARNING LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

THIS IS NOW THE 6TH REPORT OF STEERING FAILURE ON THIS CAR. THIS INCIDENT HAPPENED EASTER SUNDAY (APRIL 5, 2015) WITH APPROXIMATELY 176K MILES ON THE CAR. THIS TIME I WAS TURNING AT A STOP SIGN AND THE STEERING FAILED COMPLETELY. THE POWER STEERING FAILURE LIGHT CAME ON WITH NO WARNING AND I COULD NOT TURN. IF THERE WOULD HAVE BEEN A CAR THERE, I WOULD HAVE HIT IT. I HAD TO KILL THE ENGINE TO RE-ENGAGE THE STEERING CONTROL. IT RESET ITSELF. THE OTHER REPORT #10693725 DATED 11-MAR-2015 REFERRED THE OTHER FAILURES: 9/25/2014 POWER STEERING COMPLETE LOSS TURNING INTO PARKING SPACE 9/29/2014 POWER STEERING COMPLETE LOSS ON HIGHWAY 10/7/2014 POWER STEERING COMPLETE LOSS ON HIGHWAY 10/09/2014 POWER STEERING COMPLETE LOSS ON HIGHWAY 3/9/2015- POWER STEERING COMPLETE LOSS WHILE TRAVELING 83 MILES AN HOUR WITH TRAFFIC 4/5/2015- POWER STEERING COMPLETE LOSS TURNING RIGHT. *TR

THE POWER STEERING ASSIST FAILED ON MY CAR 5 TIMES SO FAR, ONCE WHILE I WAS DRIVING WHICH CAUSED ME TO CRASH INTO A CURB AND GET A FLAT TIRE. (!) IT SEEMS TO RESET ITSELF AFTER I TURN THE CAR OFF AND TURN IT BACK ON. I AM WORRIED THIS FAILURE OF MY POWER STEERING IS GOING TO HAPPEN WHILE I AM DRIVING ON THE FREEWAY WHICH I MUST DRIVE ON IN HEAVY TRAFFIC EVERYDAY. THIS IS VERY DANGEROUS. AFTER READING ALL THE OTHER COMPLAINTS ABOUT THIS ISSUE WITH THIS MAKE, MODEL AND YEAR OF CAR, I AM SUPRISED MY CAR HAS NOT YET BEEN RECALLED. SOMEONE IS GOING TO GET KILLED IF THIS PROBLEM IS NOT ADDRESSED AND FIXED. I DON'T HAVE THE MONEY TO FIX MY CAR, AND FROM WHAT I READ, FORD AUTO REPAIR DOESN'T EVEN KNOW HOW TO FIX THIS PROBLEM. WHAT A NIGHTMARE. PLEASE...

ONE MORNING I STARTED MY CAR AND THE STEERING WHEEL LOCKED UP AND A WARNING "POWER STEERING DEFAULT ASSIST" APPEARED. I TURNED THE CAR OFF THEN RESTARTED AND THE POWER STEERING WAS FINE. THIS INCIDENT HAPPENED 2 MORE TIMES IN FEBRUARY. AFTER THE 4TH OR 5TH WARNING APPEARED, I MADE AN APPOINTMENT WITH THE DEALERSHIP I PURCHASED THE CAR FROM. THE INFORMED ME THAT THEY COULD NOT REPLICATE THE PROBLEM AND THAT THE COULD NOT DETECT A MALFUNCTION CODE. LAST WEEK IT HAPPENED AGAIN NOT JUST ONCE BUT TWICE WHILE I WAS PARKED IN A HOSPITAL PARKING DECK. AFTER THE THIRD TRY, THE STEERING RESET ITSELF. THE NEXT DAY THE POWER STEERING LOCKED UP AND IT DID NOT RESET. I HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP. NOW THEY WANT TO STICK ME WITH AT $2000.00 REPAIR STATING THAT THE PROBLEM IS NOT COVERED UNDER WARRANTY AND THAT...

AFTER GETTING GAS AND CAR WAS OFF AND IN PARK, TRIED TO GO THE POWER STEERING WAS GONE AND THE CAR WAS NOT CONTROLLABLE. NO ONE SEEMS TO KNOW THE EXACT PROBLEM. *TR

THE POWER STEERING RACK WENT OUT ON MY 2011 FORD FUSION. I COULD NOT DRIVE IT WHILE BEING FIXED WHICH WAS A PAIN, BUT I DID GET A LONER VEHICLE TO USE FOR THE GAS USED WHILE BEING FIXED. I PAID TO HAVE THE VEHICLE TOWED TO THE FORD GARAGE. IT SAT FOR THE WEEKEND. AFTER THE DIAGNOSIS I HAD TO COME INTO TOWN (17 MILES) TO PAY FOR THE PART BEFORE IT WOULD BE ORDERED. THE PROBLEM OCCURRED ON A THURSDAY AND IT WAS REPAIRED THE FOLLOWING WEDNESDAY AT THE END OF THE DAY. TOTAL BILL WAS $1708 AND CHANGE. WITH A THREE WARRANTY IT WAS NOT COVERED. HOWEVER THERE HAVE BEEN 94 COMPLAINTS ON THE VEHICLE MODEL OF WHICH 39 WERE FOR THE POWER STEERING RACK. OTHER FUSION MODELS WERE FIXED UNDER A RECALL. I BELIEVE MINE SHOULD ALSO BE COVERED BY FORD BECAUSE OTHER MODELS WERE COVERED....

THE 2011 FORD POWER STEERING UNIT FAILED GAVE A WARNING TO SERVICE THE CAR. THE DEALER FOUND NOTHING WRONG. VEHICLE IS NOT SAFE TO DRIVE POST FAILURE AND THE PROBLEM IS NOT REPEATABLE AT THE DEALER. THE DASHBOARD READS "STEERING ASSIST FAILURE'. *TR

WHILE DRIVING CAR THE POWER STEERING FAILED CAUSING A LOSS OF PROPER CONTROL OF THE CAR. THE CAR STEERING WOULD NOT BUDGE AND WAS VERY DIFFICULT TO PULL OVER TO A SAFE PLACE. MESSAGE ON DASHBOARD READ POWER STEERING ASSIST FAILURE. THIS HAS HAPPENED 3 TIMES IN THE LAST 7 DAYS. *TR

STARTED CAR AND IMMEDIATELY POWER STEERING FAULT ASSIST CAME ON AND COULD NOT MOVE STEERING WHEEL TURNED CAR OFF AND BACK ON AND IT CORRECTED ITSELF AND I DROVE FROM FL TO GA WITH NO PROBLEM. 2 DAYS LATER SITTING IN DRIVEWAY THE SAME PROBLEM OCCURRED TURNED CAR OFF AND BACK ON AND IT FIXED THE PROBLEM .UNTIL NEXT TIME I HAVE GOOGLED THE ISSUE AND THERE ARE 500K REPORTS OF THIS HAPPENING AND FORD NEEDS TO DO A RECALL. A 26K CAR SHOULD NOT HAVE MAJOR MECHANICAL PROBLEMS IN 4 YEARS. *TR

TL*THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED AS THE POWER ASSIST FAILURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.

MY POWER STEERING IS OUT I WAITED THE 30 SECONDS AND LONGER WITH NO GOOD RESULTS I DROVE IT HOME AND WAITED AND STILL NO STEERING ASSIST THERE IS A FAULT LIGHT ON THE INSTRUMENT CLUSTER. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING DEFAULT AND POWER STEERING LOW WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000. UPDATED 4/30/15*CN UPDATED 10/23/2015 *JS

I HAVE EXPERIENCED MULTIPLE INSTANCES OF LOSING POWER STEERING BOTH WHILE STATIONARY AND DRIVING. THE CAR GENERATES A "POWER STEERING ASSIST FAULT" AND "SERVICE POWER STEERING NOW" ERROR MESSAGE. OFTEN AFTER TURNING OFF THE CAR AND RESTARTING (SOMETIMES TAKING SEVERAL TIMES), THE FAULT WILL CLEAR AND THE CAR OPERATES AGAIN NORMALLY; HOWEVER, THIS HAS RECURRED AT LEAST 3-4 TIMES IN THE FOUR YEARS I HAVE OWNED THE CAR. THIS ALSO OCCURS WHILE DRIVING, WHICH WOULD PRESENT A SIGNIFICANT SAFETY HAZARD FOR SOMEONE UNLIKE MYSELF WHO DOES NOT HAVE PRIOR EXPERIENCE WITH MANUAL STEERING VEHICLES THAT CAN ADJUST ON THE FLY. WHEN TAKEN TO THE DEALER FOR DIAGNOSIS/ASSISTANCE SEVERAL TIMES, I AM TOLD THEY CANNOT DIAGNOSE IT UNLESS IT IS ACTIVELY SHOWING THE ERROR CODE (WHICH IS NOT FEASIBLE AS THE CODES CLEAR AFTER THE CAR IS TURNED OFF, AND TYPICALLY WOULD REQUIRE EITHER A TOW TO A DEALERSHIP OR THE...

RECENTLY WHILE TURNING ON THE CAR I HAVE NO POWER STEERING. I USUALLY WAIT A WHILE AND IT KICKS ON OR I TURN CAR ON AND OFF TO FIX IT. ONE TIME I WAS LEAVING ON MY STREET AND IT WENT OUT AND FLASHED ON MY DASH. I PARKED THE CAR AND TURNED ON AND OFF TO FIX... I AM CONCERNED THAT THIS WILL GO OUT ON THE HIGHWAY AND CAUSE A VERY SERIOUS ACCIDENT... *TR

POWER STEERING FAILURE LIGHT CAME ON WHEN STARTING THE CAR. RESULTING IN NO POWER STEERING AT ALL. THIS HAS OCCURRED MANY TIMES OVER THE PAST SEVEN MONTHS. IN EACH CASE, WE WERE ABLE TO RESET THE SYSTEM BY TURNING OFF THE IGNITION AND RESTARTING THE CAR. ON 3-2-15 FAILURE OCCURRED AGAIN, THIS TIME IT TOOK THREE ATTEMPTS TO RESET THE SYSTEM. WE TOOK THE CAR TO A FORD DEALER ON 10-27-14. WE WERE TOLD THE POWER STEERING RACK AND RELATED COMPONENTS HAD FAILED AND NEEDED REPLACEMENT AT AN APPROXIMATE COST OF $1600.00. WE CONSIDER THIS A MAJOR SAFETY ISSUE AND WERE SURPRISED TO FIND THAT FORD WAS NOT TAKING CARE OF THIS SAFETY HAZARD WITH A RECALL. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT 83 MPH, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE STEERING WHEEL REQUIRED EXCESSIVE FORCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.

MY 2011 FORD FUSION WORKED FINE FOR ABOUT A YEAR AFTER THE ORIGINAL PURCHASE IN NOVEMBER OF 2013 FROM FRAMINGHAM FORD LINCOLN. IN DECEMBER OF 2014, THE POWER STEERING AND ADVANCETRAC SUFFERED A TOTAL SYSTEM FAILURE. I BROUGHT IT IN TO FRAMINGHAM FORD LINCOLN'S SERVICE DEPARTMENT WHERE IT WAS REPAIRED. THE SAME FAILURE OCCURRED IN JANUARY OF 2015. I BROUGHT THE CAR IN AGAIN AND THE SERVICE DEPARTMENT TOLD ME THEY REPLACED THE RACK WHICH THEY DID NOT FEEL WAS NECESSARY THE FIRST TIME, AND EXPRESSED THEIR CONFIDENCE THAT THE CAR WOULD HOLD UP THIS TIME AROUND. THE POWER STEERING AND ADVANCETRAC FAILED FOR A THIRD TIME IN FEBRUARY OF 2015, AND I FORCED FORD TO TAKE THE CAR BACK AND PROVIDE ME WITH ANOTHER ONE. HOWEVER, OVER 5000 DOLLARS OF MY ORIGINAL FINANCING HAS BEEN ROLLED INTO MY NEW LOAN FOR THE CAR I RECEIVED TO REPLACE THE FUSION....

WAS DRIVING THE VEHICLE ON THE HIGHWAY AT 70 MPH WHEN POWER STEERING AND ELECTRONIC STABILITY CONTROL SUDDENLY QUIT WORKING AND "SERVICE NOW" MESSAGE APPEARED. RESET WHEN I WAS ABLE TO PULL OFF THE ROAD AND TURN THE CAR OFF AND ON. WAS DRIVING STRAIGHT AT THE TIME, THANKFULLY. *TR

I STARTED RECEIVING A POWER STEERING ASSIST FAILURE WARNING LIGHT, AND LOSS OF POWER STEERING, ABOUT A WEEK BEFORE IT FAILED COMPLETELY. EACH TIME I WAS IN A PARKING LOT AND RESET THE WARNING LIGHT BY TURNING OFF THE CAR AND TURNING IT BACK ON. I WAS PULLING OUT OF THE DRIVEWAY ON FRIDAY MARCH 6TH, 2015 WHEN THE LIGHT CAME BACK ON, AND I LOST POWER STEERING IN THE VEHICLE. DUE TO THE VEHICLE NOT BEING OPERABLE ON THE ROAD, I HAD IT TOWED TO THE LOCAL FORD DEALERSHIP. THEY DIAGNOSED THE ISSUE AS A STEERING RACK MODULE FAILURE AND SUGGESTED A REPLACEMENT OF THE STEERING RACK. WE ENDED UP HAVING THEM REPLACE IT AND THE TOTAL BILL WAS OVER $1,700.00. THE DEALERSHIP STATED THAT THIS IS A COMMON PROBLEM WITH THIS SPECIFIC MODEL YEAR AND CAR AND HAD THIS PART IN STOCK. A SIMPLE INTERNET SEARCH ALSO SHOWS...