NHTSA Complaint #10714500 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10714500
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	May 4, 2015
Date Filed	May 4, 2015
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

HAD JUST NAVIGATED A SHARP LEFT TURN FROM AN EXIT RAMP FROM AN ARTERIAL ROAD, AND WAS DRIVING BELOW 40 MILES PER HOUR ON MAJOR PARKWAY/STREET WHEN TRAFFIC LIGHT UP AHEAD TURNED RED. APPLIED BRAKES TO STOP WITH TRAFFIC AHEAD WHEN "SERVICE ADVANCETRAC AND POWER STEERING FAILURE" WARNING MESSAGES APPEARED AND STABILITY CONTROL LIGHT LIT UP. CAR HAD NO POWER STEERING AND IT WAS DIFFICULT TO MOVE THE WHEEL AND I WAS UNABLE TO MOVE OVER TO THE SIDE OF THE ROAD. WHEN I CAME TO A COMPLETE STOP, I KILLED THE ENGINE AND RESTARTED THE CAR. THE WARNING MESSAGES WENT AWAY AND THE POWER STEERING RETURNED. THIS COULD BE A POTENTIALLY DEADLY PROBLEM, AS THE ELECTRIC POWER STEERING DOES NOT BEHAVE AT ALL LIKE HYDRAULIC SYSTEMS DO WHEN LOSING POWER. *TR

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