NHTSA Complaint #10715807 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10715807
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	May 1, 2015
Date Filed	May 11, 2015
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

POWER STEERING SUDDENLY STOPS WORKING. HAS HAPPENED SEVERAL TIMES, AND IS VERY SCARY. DEFINITELY AN ACCIDENT WAITING TO HAPPEN HERE. I HAVE NOTICED LATELY EVERY TIME I START UP THE CAR THE POWER STEERING DOES NOT WORK FOR THE FIRST 20 SECONDS OR SO THEN KICKS IN. HAVE CALLED THE FORD DEALER TO SEE WHAT THEY THINK, AND ASKED ABOUT THE RECALLS, BUT I GUESS MY MODEL WAS NOT INCLUDED, HOWEVER I SEE IS BEING INVESTIGATED, SO WANTED TO GET MY COMPLAINT IN BEFORE DOING SO. HOPEFULLY IT WILL HELP THE NEXT GUY. SHOP SAYS IT WILL MOST LIKELY NEED A NEW RACK AT LIKE $1600+. I WAS ABOUT TO JUST REPAIR IT WHEN I FOUND ALL THESE SITES WITH HUNDREDS OF OTHERS COMPLAINING ABOUT THE SAME THING WHICH JUST PISSES ME OFF MORE..WINCE THIS WAS A CAR THAT THE KIDS ARE LEARNING TO DRIVE ON, AND WERE GOING TO BE DRIVING, NOW HAVE TO FIGURE OUT IF WE EVEN TRUST IT.

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