2011 FORD FUSION Electrical System Problems
194 NHTSA complaints on file
All Electrical System Complaints — Page 2
POWER STEERING KEEPS GOING OUT. MECHANIC FIXES BUT ONLY LAST A FEW MILES THTHETHTHEN GOES OUT AGAIN.
STEERING KEEPS PULLING TO THE LEFT, DOME LIGHTS STAY ON WHILE DRIVING
I WAS DRIVING HOME WHEN OUT OF NOWHERE MY CAR STARTS DINGING SAYING 'SERVICE POWER STEERING NOW' & I LOST CONTROL OF THE POWER STEERING.. THE WHEEL IMMEDIATELY LOCKED.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO OPEN FROM INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE DRIVER WAS MAKING A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME EXTREMELY TIGHT WHEN IT WAS TURNED IN EITHER DIRECTION. CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057, 1-(440) 417-1100) DIAGNOSED THAT THE TWO FRONT CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO AVENUE AUTO CLINIC (1170 MENTOR AVE, PAINESVILLE, OH 44077, 1-(440) 639-9956) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC COMPUTER AND THE ELECTRONIC STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AND WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE14030 (STEERING). THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT*JB
I TOOK MY 2011 FORD FUSION TO THE FORD DEALERSHIP IN HARLINGEN TX. THEY VERIFIED THE VEHICLE WAS UP FOR RECALL SINCE IT HAS NOT BEEN REPAIRED. THE MECHANICS TOOK THE CAR IN AND REPAIRED THE CAR AFTER 7 DAYS OF DROPPING IT OFF. ON DAY 7 THEY CALLED ME THAT IT NEEDED A TIE ROD WHICH I PURCHASED AND DELIVERED FIRST HAND. 2 HOURS LATER THEY CALLED ME THAT I HAD TO PAY $1,300 BECAUSE THE CAR WAS NOT UP FOR RECALL AND THAT IF I DIDN'T PAY THEY WOULD BE PUTTING MY BROKEN PART BACK ON AND RELEASING THE CAR TO ME. I WENT ON TO COMPLAIN TO THE MANAGER AND THEY MANAGED TO TAKE $500 OUT FOR THE REPAIRS THEY HAVE DONE THAT WERE SUPPOSED TO BE UP FOR RECALL. I WAITED 7 DAYS TO FIND OUT I WAS BEING CHARGED FOR A SERVICE THAT WAS SUPPOSED...
I HAD A RECALL ON MY CAR LAST YEAR 2017. I TOOK IT TO BE FIXED. THEY REPLACED THE THROTTLE BODY AND POWER STEERING MODULE. AFTER HAVING THAT REPLACED I LATER NOTICE MY CAR WASN'T DRIVING RIGHT. THERE WAS A WHINING NOISE AND A NOISE COMING FOR STEERING WHEEL. SO I TOOK MY CAR BACK TO HAVE IT CHECK OUT.THE GUY SAID IT WILL COST $130.00 FOR THEM TO CHECK MY CAR. I ASKED IF COST TO CHECK THE PART THEY REPLACED BECAUSE MY CAR WAS DRIVING THE SAME SINCE THEY FIXED IT. IT TOOK LESS THAN AN HOUR FOR THEM TO TELL ME THAT THERE WASN'T ANYTHING WRONG WITH THE PARTS THAT WAS REPLACED. NOW MY CAR HAS BEEN GOING DOWN SINCE. SO JUNE 30,2018 I TOOK IT TO A MECHANIC FOR OIL CHANGE AND HE TOLD ME THAT I SHOULD TAKE MY CAR TO DEALERSHIP TO GET RACK...
THE A/C BLOWER RESISTOR AND THE BLOWER RESISTOR CONNECTOR HAS BURNED AND MELTED 2 TIMES SINCE I BOUGHT THIS CAR IN 2012. AS I WAS DRIVING A/C WOULD BLOW HARD FOR A MINUTE OR SO THE GO OUT, AND THE FINAL TIME IT WENT OUT BOTH TIMES MY PASSENGER SAW SMOKE AT HIS FEET FROM UNDER THE GLOVE BOX.
DRIVING 8 HOURS, 70 MPH, ON 92 OUTSIDE TEMP DAY THE CAR STARTED MAKING A THUMPING SOUND WHEN BREAKING/STEERING SIMULTANEOUSLY. STEERING BECAME SOMEWHAT STIFFER. THE SOUND GOT LOUDER AS TIME WENT ON, POSSIBLY DUE TO EXTREME HEAT. WIFE WAS WITH ME AND WE BOTH BECAME VERY WORRIED BECAUSE WE WERE IN ATLANTA 5 PM TRAFFIC. WE MADE IT HOME AND I BEGAN AN INFORMATION SEARCH. I FOUND THAT OUR 2011 FORD FUSION WAS INCLUDED IN A FIELD SERVICE ACTION 15N01. I SPOKE WITH THE LOCAL FORD SERVICE MANAGER AND WAS TOLD THAT DID NOT APPLY TO THE SYMPTOMS I DESCRIBED BECAUSE THERE IS NO ADVANCE INDICATION THAT THE ELECTRIC CONTROLLED STEERING IS GOING OUT - IT JUST GOES OUT. FORD'S OWN REPORT MENTIONS THIS BEING POSSIBLY DANGEROUS BUT DOWNPLAYS THE CONCERN BY SAYING STEERING IS STILL POSSIBLE, JUST MORE DIFFICULT. I CALLED FORD CUSTOMER SERVICE FOR SOME SUPPORT BUT OTHER...
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE EPS WARNING INDICATOR ILLUMINATED WITHIN LESS THAN A MONTH OF OWNING THE VEHICLE. THE POWER STEERING ABILITY FAILED TO FUNCTION EACH TIME THE WARNING INDICATOR FLASHED. THE CONTACT STATED THAT IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL IN EITHER DIRECTION. IN ADDITION, THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE HAD NOT BEEN DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE INDEPENDENT FACILITY THAT SOLD THE VEHICLE MADE NO MENTION OF IT BEING INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V340000 (STEERING) AND 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
STEERING WHEEL LOCKS UP ON OCCASION , NOT ALL THE TIME , YOU WONT BE ABLE TO STEER
I WAS BACKING UP IN MY 2011 FORD FUSION AND THAT ELECTRONIC POWER STEERING WENT OUT THANK GOD I WAS NOT ON THE FREEWAY OR IT WOULD HAVE BEEN HORRIBLE
WHEN I START MY CAR I GET A POWER STEERING ASSIST FAILURE AND A SERVICE ADVANCE TRAC MESSAGE. I CAN NOT TURN MY STEERING WHEEL AND MY CAR ACTS AS IF IT WON'T DO ANYTHING. I CAN TURN MY CAR OFF, WAIT, THEN START AGAIN AND IT IS FINE. MY PASSENGER SEAT BELT ALSO WILL RANDOMLY NOT CLICK INTO THE BUCKLE OR COME UNLOCKED. NOW THIS IS AFTER FORD SUPPOSEDLY FIXED ANOTHER RECALL CAUSING MY CAR TO DROP TO A LOW SPEED OUT OF NOWHERE.
I CAME HOME FROM SHOPPING AND WAS UNABLE TO OPEN MY DRIVER SIDE DOOR TO EXIT THE CAR. THIS IS A SAFETY ISSUE, I HAVE OWNED PREVIOUS VEHICLES AND NEVER HAD ISSUES THAT A DOOR WOULD NOT OPEN. I HAD TO OPEN MY DRIVER SIDE WINDOW AND ACTUALLY REACH OUT TO OPEN THE CAR DOOR. THIS WAS A ISSUE THAT WAS ONGOING FOR FORD FUSIONS AS I HAVE SEEN SEVERAL COMPLAINTS REGARDING THE FAULTY DOOR LATCHES.
CROSS TRAFFIC ALERT SYSTEM MALFUNCTION AND REAR PARK AID ALERT MALFUNCTION.
BATTERY, STARTER AND FLYWHEEL. FLYWHEEL MISSING TEETH POSSIBLY AFTER FAILED BATTERY. ORIGINALLY MY CAR WAS JUMP STARTED BY AAA 01/2014 DUE TO BATTERY FAILURE. WAS ADVISED TO GET BATTERY REPLACED. WHICH WAS RELUCTANTLY REPLACED BY FORD AT 36,805 01/2014. UNFORTUNATELY, THIS MAY HAVE TRIGGERED A NOISE THAT I IGNORED FOR A TIME, WHERE WHEN THE CAR WOULD START SOMETIMES IT WOULD MAKE A LOUD NOISE. IT WAS NOT EVERY START, BUT IT DID BECOME INCREASINGLY PRONOUNCED. IN MAY I FINALLY WENT BACK TO THE DEALER WHO SAID I HAD TEETH MISSING FROM THE STARTER AND FLY WHEEL AND THAT IT WAS MY FAULT FOR TRYING TO START THE CAR WHILE IT WAS RUNNING (THOUGH MY CAR HAS THE START LOCKOUT FEATURE). THE DEALER WANTED OVER $1700 TO REPLACE FLYWHEEL AND STARTER. OPENED A CASE WITH FORD AND THEY COVERED THE MAJORITY OF THE REPAIR, LEAVING ME WITH ABOUT A $450...
VEHICLE REPAIRED 4 TIMES FOR INOPERABLE BLOWER MOTOR. FAN/BLOWER WILL EITHER FAIL OUTRIGHT, OR OPERATE INTERMITTENTLY FOR SEVERAL WEEKS AND EVENTUALLY COMPLETE FAILURE. WILL FAIL EITHER IN WINTER OR SUMMER WHEN FAN IS USED THE MOST. THE FIRST TWO TIMES (3/1/2014 & 3/14/2016) THE RESISTOR CONTROL ASSEMBLY WAS REPLACED ALONG WITH THE WIRE HARNESS. THE THIRD TIME (11/29/2016) THE BLOWER MOTOR WAS REPLACED. THE FOURTH TIME THE BLOWER MOTOR CONNECTOR WAS REPLACED. OBVIOUSLY THESE CONNECTORS ARE MELTING DUE TO THE CURRENT DRAWN BY THE BLOWER MOTOR. I BELIEVE THERE MAY BE A TSB ISSUE, BUT FORD REFUSES TO ASSIST AS THE VEHICLE IS OUT OF WARRANTY. THE DEALERSHIP REFUSES TO HELP OR HONOR ANY WARRANTY BECAUSE THEY MANAGE TO REPLACE "DIFFERENT" PARTS EACH TIME, THOUGH I BELIEVE THAT IF THE BLOWER MOTOR, THE RESISTOR, AND ALL CONNECTORS WERE ALL REPLACED AT THE ONSET WHEN THE VEHICLE WAS UNDER WARRANTY ONE...
I WAS DRIVING ON A BUSY CITY STREET DURING RUSH HOUR WHEN I NOTICED THE CAR JERKING WHEN IT CHANGED GEARS. THE RPM WOULD SHOOT UP HIGH THEN BACK DOWN WHILE LOSING POWER TO THE VEHICLE. I MANAGED TO GET TO AN AUTO ADVANCE STORE WHERE I HAD A DIAGNOSTIC DONE SINCE MY CHECK ENGINE LIGHT WAS ON. THE DIAGNOSTIC CAME BACK WITH CODE PO455 TWICE AND PO457 TWICE. IT WAS THEN EXPLAINED THAT TOO MUCH AIR WAS GETTING INTO MY FUEL SYSTEM. I PROCEEDED TO GO TO THE FORD DEALERSHIP, WHICH WAS A HALF MILE AWAY. ON THE WAY, MY CAR CONTINUED TO JERK AND LOOSE POWER AND SOME POINTS. THEN EVERYTHING DIGITAL WHICH ONE DISPLAYS MY MILEAGE AND THE OTHER DISPLAYS HOW MANY MILE TILL EMPTY DISPLAYED INTERMITTENT LINES AND THE WRENCH ILLUMINATED ON MY DASHBOARD. AT THIS TIME MY CAR WAS ON BUT QUICKLY LOST POWER TO...
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING, THE BATTERY CABLE FRACTURED AND CAUSED AN ELECTRICAL SPARK/CURRENT. THE FAILURE COULD HAVE POTENTIALLY LED TO A FIRE. THE VEHICLE WAS TAKEN TO FORD COUNTRY OF HENDERSON, NEVADA AND THE BATTERY CABLE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE VEHICLE EXPERIENCED INTERMITTENT STALLING. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE, ALTHOUGH THEY HAD BEEN NOTIFIED SEVERAL TIMES. THE VEHICLE CONTINUED TO STALL AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE THROTTLE BODY, BUT THE CONTACT WAS UNCERTAIN IF THE OEM PART WOULD FAIL AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO RECOMMENDATION NOR A SOLUTION. THERE WAS NO CLARIFICATION IF THERE WAS A NEWLY DESIGNED PART OR THE SAME PART THAT HAD PREVIOUSLY FAILED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
ISSUE HAPPENED WHILE VEHICLE WAS IN MOTION. INSTRUMENT CLUSTER LIGHT GOES OFF AND ON EVERY SECOND WITH BEEPS AND CHANGING MESSAGES: TIRE PRESSURE MONITOR FAULT, DOOR AJAR. VEHICLE LEFT/RIGHT TURN SIGNALS STOPPED WORKING COMPLETELY. ISSUE RESOLVED BY ITSELF AFTER 10 MINUTES DRIVING. HOWEVER RADIO SYSTEM STOPPED WORKING COMPLETELY AFTER THIS INCIDENT. THERE IS VIDEO RECORDED BY SOMEONE ELSE SHOWING THIS ISSUE HTTPS://WWW.YOUTUBE.COM/WATCH?V=0AYKJOSUDEW . DEALER DID NOT FIX ANYTHING, TELLING THAT THERE ARE NO MESSAGES IN COMPUTER.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE BLOWER MOTOR RESISTER MALFUNCTIONED. THE CONTACT STATED THAT THE WIRES ASSOCIATED WITH THE COMPONENT MELTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,295.
6 MONTHS OLD CAR HAD TRANSMITION AND ELECTRICAL PROBLEMS, DRIVER DOOR LOCK NOT OPENING, AC WENT OUT! AIR BAGS SENSOR OUT, AND NOW EXPERIENCING 2ND TRANSMITION ISSUE. DEALERSHIP IS NOT TAKING FULL RESPONSIBILITY FOR IT, AS TRANSMITION WAS REPLACED AT ANOTHER GARAGE! HAVE BEEN DEALING WITH THIS CAR SINCE 2012. HARD JERKING.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE APPROACHING A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE BEGAN TO ACCELERATE INDEPENDENTLY WITHOUT WARNING. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. EARLIER THAT DAY, WHILE DRIVING 10 MPH, THE SENSORS ON THE INSTRUMENT PANEL AND HEATER FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE; HOWEVER, THE ELECTRICAL POWER DID NOT RETURN UNTIL MINUTES LATER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.
DRIVERS SIDE INSIDE DOOR LATCH BROKE. COULD NOT OPEN DOOR FROM INSIDE THE CAR. HAD TO PUT WINDOW DOWN AND REACH OUTSIDE THE CAR TO OPEN DOOR.
MY DRIVER SIDE DOOR LATCH WOULD NOT OPEN... WENT TO THE DEALERS AND THEY TOLD ME THAT 2012 , 2013 HAVE BEEN RECALLED BUY NOT MY YEAR.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN FOUR TIMES AFTER THE WARNING INDICATOR WRENCH ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE FUEL THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V793000 (FUEL SYSTEM, GASOLINE) AND 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 93,545. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE AIR CONDITIONER BEGAN TO BLOW COLD AIR, BUT CHANGED TO HOT AIR INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,557. UPDATED 03/07/17*LJ *CN
BEGAN HAVING PROBLEMS WITH THIS VEHICLE THE SECOND MONTH AFTER PURCHASE. THE FIRST INCIDENT WAS STEERING WHEEL LOCKED AND I COULD NOT CONTROL THE DIRECTION OF THE CAR. I ENDED UP ON THE LEFT SIDE OF THE ROAD OFF THE SHOULDER BEFORE I COULD STOP IT. IT HAPPENED ON SEVERAL OCCASIONS. CAR DIES FOR NO REASON. I END UP HAVING IT TOWED OR RESTARTED BY CHARGING BATTERY. THE BATTERY ALWAYS HAS A FULL CHARGE. ALSO I HAVE BEEN SHOPPING AND GET IN THE CAR TO START IT AND IT WILL NOT START. DOOR HANDLES WOULD NOT WORK FROM INSIDE. WINDOWS WOULD NOT OPEN. HAD TO FORCE WINDOW DOWN ENOUGH TO OPEN FROM THE OUTSIDE. HAD FRONT DOOR HANDLE ASSEMBLE REPLACED HAD TRANSFER CASE RESEALED HORRIBLE SMELL, NEW TIRES 3 TIMES SINCE IT WAS PURCHASED HAD REAR DRIVE SHAFT REPLACED, FUEL PUMP REPLACED HAD TAKEN IT TO FORD JUST RECENTLY FOR...
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THERE WAS AN ODOR OF FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/20/16*LJ THE CONSUMER STATED THERE WAS A PROBLEM WITH THE TRANSMISSION AND THE STEERING. ALSO, THE VEHICLE WOULD SUDDENLY STALL, WHILE DRIVING. UPDATED 05/11/16.*JB
THE VEHICLE IS VERY HARD TO STEER. ELECTRIC POWER STEERING IS OUT
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BATTERY WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE HEATED SEATS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER NUMEROUS TIMES WHERE THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
ELECTRIC LOCKS ON DRIVERS DOOR WILL NOT DISENGAGE BY HITTING THE DOOR BUTTON OR THE REMOTE -MUST LOWER WINDOW AND REACH THROUGH TO UNLOCK FROM THE OUTSIDE. BEING TRAPPED INSIDE THE CAR IS A SAFETY ISSUE. MILEAGE WHEN PROBLEM FIRST OCCURRED WAS APPROXIMATELY 91000.
'3 MAY 2013 (MILEAGE 32,800) MOAB, UTAH. DRIVING IN THE MOUNTAINS AROUND MOAB FOR MY DAUGHTERS WEDDING. ONE PASSENGER IN THE CAR BESIDE MYSELF. WHILE DRIVING AROUND A SHARP CURVE, ALL THE ELECTRONICS IN THE CAR WENT DEAD. THE ENGINE SHUT DOWN, ALL LIGHTS ON THE DASH, THE RADIO, AC ALL STOPPED WORKING. POWER STEERING, POWER BRAKES WERE NON-FUNCTIONING. THIS HAPPENED A TOTAL OF FIVE TIMES. '26 AUGUST 2015 (MILEAGE APPROXIMATELY 55,600) TIME: 6:00PM. DRIVING HOME FROM WORK. I'D STOPPED AT A STREET LIGHT AND WHEN I PULLED SHARPLY OUT ONTO MAIN ROAD, THE CAR WENT DARK AGAIN AND ALL ELECTRICAL SYSTEMS SHUT DOWN. I QUICKLY RESTARTED IT BY SHIFTING INTO NEUTRAL AND STARTING IT WITH THE KEY. THREE BLOCKS LATER, IT HAPPENED AGAIN. THIS WAS THE FIRST TIME IT HAD HAPPENED ON A STRAIGHTAWAY. I WAS DRIVING BY MYSELF. '6 SEPTEMBER 2015 (MILEAGE APPROXIMATELY 55,950 BETWEEN SAN JUAN CAPISTRANO...
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER; HOWEVER, IT STILL HAD SOME ELECTRICAL FUNCTION. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER FORD'S CUSTOMER SATISFACTION PROGRAM 13N03, BUT THE FAILURE RECURRED. THE THROTTLE BODY WAS REPLACED AND THE VEHICLE WAS REPROGRAMMED THREE TIMES. THE FAILURE OCCURRED SEVEN TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500.
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO FULLY ILLUMINATE. THE SOCKET PREMATURELY RUSTED AND CAUSED AN INTERNAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 1/12/16 *CN UPDATED 02/04/16.*JB
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A BURNING ODOR COMING FROM THE PASSENGER SIDE GLOVE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ON ANOTHER OCCASION, WHILE TURNING LEFT OR RIGHT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 11/19/15*LJ
THE ABOVE CAR DISPLAYED A TROUBLE LIGHT. A MECHANIC USED AN ODB II SCANNER AND DIAGNOSED THE ENGINE PROBLEM WITH THE CODE "P2119" I DID SOME RESEARCH ON LINE AND FOUND OUT THAT THIS IS A COMMON PROBLEM INVOLVING THE THROTTLE BODY. IS THIS A RECALL ITEM?
WE HAD A RECALL ON POWER STEERING.HAD IT CHECKED BY DEALER TOLD IT WAS GOOD THEN FEW DAYS LATER POWER STEERING WENT OUT. THE DEALER WORKED ON IT 3 TIMES THEN SENT IT BACK STILL TORE UP. THE DEALER IS ED SHERLING FORD IN ENTERPRISE AL 36330.
FIRST AT ABOUT 42000 MILES IN OCTOBER 2012 THE DRIVER SEAT BECAME SO HOT IT CREATED 1ST DEGREE BURNS ON MY HUSBAND. THE SEAT HEATER WENT OUT SOON AFTER. NEEDS TO BE FIXED. THE SEAT COULD CAUSE A FIRE AT 55000 MILES THE DRIVER DOOR HANDLE BECAME UNLATCHED WITHIN THE DOOR AND STOPPED OPENING FROM THE INSIDE. WHAT IF I HAD A WRECK AND COULDN'T GET OUT? NEEDS TO BE RECALLED FOR THIS ISSUE. I'VE HEARD IT'S COMMON ON THE FUSIONS. THE FRONT DOOR SPEAKERS WENT OUT SOON AFTER ALL OF THIS. AT 90000 MILES THE PASSENGER SEAT HEATER WENT OUT. SAME BURNING HOT THING BUT THIS TIME NO ONE WAS BURNED. AT 95000 MILES THE SAFETY SYSTEM HAS NOW GONE OUT. IT FLASHES THAT THERE IS A PROBLEM WITH THE REAR PARK AID AND A FAULT WITH THE CROSS TRAFFIC SYSTEM. I'VE READ THAT THE REAR DRIVER SIDE SPEAKERS...
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER ON AUGUST 20, 2015 TO COMPLETE THE RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT WAS NOT EXPERIENCING ANY FAILURES BEFORE THE RECALL WAS COMPLETED. WITHIN A WEEK, THE ADVANCED TRACK WARNING LIGHT ILLUMINATED AND THE VARIOUS GAUGES AND WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. AFTER THE SOFTWARE UPDATE, THE VEHICLE HAD A SUDDEN LOSS OF POWER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THERE WAS AN ELECTRICAL SHORT WITHIN THE MODULE CONNECTIONS ASSOCIATED WITH THE POWER STEERING. THE VEHICLE WAS AT THE DEALER FOR WEEKS AS THEY DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. MA 10/25/15
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING 65 MPH, THE VEHICLE JERKED, ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
CAR WAS TRAVELING 60MPH ON STRAIGHT ROAD WHEN IT JERKED AND WRENCH LIGHT AND CHECK ENGINE LIGHT AND ABS AND STABILITY LIGHTS CAME ON. PULLED TO SIDE OF ROAD AND SHUT OFF CAR. RESTARTED AND DROVE 100 FEET AND WRENCH LIGHT CAME BACK ON AND ONCE AGAIN PULLED OVER TO SHOULDER TO RESTART CAR. AFTER 2ND RESTART IT DROVE FINE FOR 15 MINUTES AND THEN STALLED COMPLETELY, ONCE AGAIN RESTARTED CAR AND DROVE 5 FEET IT ONCE AGAIN STALLED AND LOST ALL POWER. RESTARTED AND DROVE FOR 10 MINUTES TO HAVE IT START JERKING AT A STOP LIGHT AND THEN STALL OUT ONCE I PULLED INTO WORK.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE STALLED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE PCM WAS RE-PROGRAMMED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2011 FORD FUSION. WHEN THE CONTACT STARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 96,275.
THE BLOWER RESISTOR AND BLOWER RESISTOR PLUG HAS CAUGHT FIRE AND MELTED. I HAVE PICTURES. THIS CAUSES YOU AC TO COME ON AND OFF INTERMITTENTLY.
THE VEHICLES WIRING IS HEATING UP AND I'M CONCERNED IT MAY START A FIRE, ALSO THE CAR OCCASIONALLY TURNS OFF BY ITSELF, I WOULD LIKE TO TO KNOW IF THERE IS A RECALL ON MY VEHICLE, PLEASE REACH OUT TO ME AS SOON AS POSSIBLE.
BURNT TAIL LIGHT SOCKETS SOME MELTING AS WELL BECAUSE THE BULB WAS STUCK INSIDE SOCKET
WENT TO TOWN AND PARKED THE CAR WENT IN TO THE STORE AND WHEN I STARTED TO LEAVE I NOTICED THAT THE POWER STEERING DIDN'T WORK. I DROVE THE CAR HOME WITH NO POWER STEERING. IT'S A GOOD THING THIS DIDN'T HAPPEN WHILE GOING THE SPEED LIMIT. THE DEALER SAID THAT THIS IS A COMMON PROBLEM MY QUESTION IS WHY HAS IT NOT BEEN RECALLED IF IT'S A COMMON PROBLEM.
A WRENCH LITE UP ON MY CAR AD MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND YOUR SLOWS DOWN WHILE DRIVING AND YOU CAN NOT GET YOUR CAR TO GO. I HAD TO STOP AND RESTART MY CAR 4 TIMES WITHIN 40 MILES. THIS NEEDS TO BE A SAFETY RECALL. I HAD KIDS IN MY CAR AND I LIVE 40 MILES OUT OF TOWN. I GOT REALLY SCARED AND DID NOT KNOW WHAT IS GOING ON. I AM NOT PAYING A MECHANIC TO FIX THIS WHEN FORD KNOWS IT IS A PROBLEM. FORD NEEDS TO PAY TO HAVE THIS FIXED. IF THIS DOES NOT GET FIXED FREE OF CHARGE I WILL NEVER BUY A FORD AGAIN. *TR
Other 2011 FORD FUSION Problem Areas
Steering
1,388 complaints
Air Bags
329 complaints
Engine
276 complaints
Power Train
260 complaints
Vehicle Speed Control
252 complaints
Fuelpropulsion System
172 complaints
Service Brakes
167 complaints
Unknown Or Other
104 complaints
Electronic Stability Control Esc
93 complaints
Fuel System Gasoline
59 complaints
Structurebody
46 complaints
Wheels
38 complaints
Suspension
27 complaints
Service Brakes Hydraulic
22 complaints
Exterior Lighting
17 complaints
Steeringelectric Power Assist System
16 complaints
Structurebodydoor
15 complaints
Engine And Engine Cooling
13 complaints
Wheelslugsnutsboltsstuds
12 complaints
Seats
11 complaints
Traction Control System
10 complaints
Latcheslockslinkagesdoorslatch
9 complaints
Latcheslockslinkages
8 complaints
Steeringrack And Pinion
8 complaints
Power Trainautomatic Transmission
6 complaints
Visibilitywiper
5 complaints
Electrical System Instrument Clusterpanel
3 complaints
Seat Belts
3 complaints
Steeringgear Box Other Than Rack And Pinion
3 complaints
Tires
3 complaints
Visibility
3 complaints
Air Bagsfrontal
2 complaints
Equipment
2 complaints
Equipment Adaptivemobility
2 complaints
Equipmentapplianceair Conditioner
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Seatsfront Assemblyhead Restraint
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
2 complaints
Vehicle Speed Controlaccelerator Pedal
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Visibilitysunmoon Roof Assembly
2 complaints
Air Bagsfrontalpassenger Sideinflator Module
1 complaint
Electrical System12v24v48v Battery
1 complaint
Electrical Systemignitioncoilspark Plugs
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Exterior Lightingtail Lights
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Fuel System Otherstoragetank Assemblymounting
1 complaint
Hybrid Propulsion System Inverter
1 complaint
Lane Departure Assist
1 complaint
Lane Departure Blind Spot Detection
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Seatsfront Assemblyseat Heatercooler
1 complaint
Service Brakes Airantilockabs Warning Light
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Steeringcolumn
1 complaint
Steeringgear Boxmounting Bracket
1 complaint
Steeringhydraulic Power Assistpower Steering Fluid
1 complaint
Steeringhydraulic Power Assistpump
1 complaint
Steeringrack And Pinionpinion Shaft
1 complaint
Steeringsteering Control Module
1 complaint
Structure
1 complaint
Structurebodydoorhandleinterior
1 complaint
Structureframe And Members
1 complaint
Structureframe And Membersunderbody Shields
1 complaint
Suspensionfrontcontrol Arm
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Visibilitydefrosterdefoggerhvac Systemfanmotor
1 complaint
Visibilitypower Window Devices And Controls
1 complaint
Wheelshub
1 complaint
Wheelsrim
1 complaint