NHTSA Complaint #10811154 — 2011 FORD FUSION
ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA
Complaint Details
| ODI Number | 10811154 |
| Vehicle | 2011 FORD FUSION |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Date of Incident | |
| Date Filed | |
| Mileage | 56,751 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
'3 MAY 2013 (MILEAGE 32,800) MOAB, UTAH. DRIVING IN THE MOUNTAINS AROUND MOAB FOR MY DAUGHTERS WEDDING. ONE PASSENGER IN THE CAR BESIDE MYSELF. WHILE DRIVING AROUND A SHARP CURVE, ALL THE ELECTRONICS IN THE CAR WENT DEAD. THE ENGINE SHUT DOWN, ALL LIGHTS ON THE DASH, THE RADIO, AC ALL STOPPED WORKING. POWER STEERING, POWER BRAKES WERE NON-FUNCTIONING. THIS HAPPENED A TOTAL OF FIVE TIMES. '26 AUGUST 2015 (MILEAGE APPROXIMATELY 55,600) TIME: 6:00PM. DRIVING HOME FROM WORK. I'D STOPPED AT A STREET LIGHT AND WHEN I PULLED SHARPLY OUT ONTO MAIN ROAD, THE CAR WENT DARK AGAIN AND ALL ELECTRICAL SYSTEMS SHUT DOWN. I QUICKLY RESTARTED IT BY SHIFTING INTO NEUTRAL AND STARTING IT WITH THE KEY. THREE BLOCKS LATER, IT HAPPENED AGAIN. THIS WAS THE FIRST TIME IT HAD HAPPENED ON A STRAIGHTAWAY. I WAS DRIVING BY MYSELF. '6 SEPTEMBER 2015 (MILEAGE APPROXIMATELY 55,950 BETWEEN SAN JUAN CAPISTRANO AND LAKE ELSINORE, CA. COMING OUT OF A SHARP CURVE IN THE ROAD WHILE GOING UPHILL ALL ELECTRICAL COMPONENTS OF THE CAR SHUT OFF. I SHIFTED INTO NEUTRAL, TURNED THE KEY, AND THE ENGINE STARTED UP AGAIN. '19 NOVEMBER 2015 (MILEAGE APPROXIMATELY 56,751) WENT OVER A SPEED BUMP WITH ANOTHER PASSENGER IN THE CAR. THE FORD FUSION SHUT DOWN AGAIN, AND AFTER I RESTARTED IT, TWO HUNDRED YARDS LATER DID IT AGAIN. 'FORD HAS TRIED TO LOCATE THE PROBLEM THREE TIMES. FINALLY REPLACED THROTTLE BODY ON 22 SEPT. AND SAID THAT FIXED PROBLEM. IT DIDN'T! FORD CORPORATION CUSTOMER SERVICE NOW REFUSES TO RETURN MY LAST FIVE CALLS
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