NHTSA Complaint #10778109 — 2011 FORD FUSION STEERING

Complaint Details

ODI Number	10778109
Vehicle	2011 FORD FUSION
Component	STEERING
Date of Incident	September 11, 2015
Date Filed	September 28, 2015
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS A BURNING ODOR COMING FROM THE PASSENGER SIDE GLOVE BOX. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. ON ANOTHER OCCASION, WHILE TURNING LEFT OR RIGHT, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000. UPDATED 11/19/15*LJ

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