2017 FORD EXPLORER Unknown Or Other Problems
340 NHTSA complaints on file
All Unknown Or Other Complaints — Page 3
On March 22, 2023 at approximately 10:15 am CDT, while heading south on Interstate 310 in Kenner, Louisiana, the passenger side windshield molding flew off the car while traveling just over 60 mph. I was coming out of a curve from exiting I-10W onto I-310. Not sure if it hit another vehicle as there were other vehicles in general area at the time, but did not see exactly where part landed. The part was not recoverable for inspection. There were no previous warning messages or noticeable issues with the part on the vehicle prior to the incident. I brought vehicle to Ford dealer and was told there is no recall for this item and the cost to replace is $396.80 for parts and labor at my expense. I believe this is a defect and should be reviewed with the manufacturer. I have seen two other Ford Explorers in New Orleans...
Yesterday I was driving on the highway and the molding next to windshield driver's side of the car flew away. We heard a loud nose when we stopped, we saw that the molding was complete gone. It could have hit another vehicle or a person
Driver side A pillar windshield molding came flying off while driving on highway at 70 mph on I95. It detached from vehichle and slammed into my windshield caused it to crack and caused multiple scratches. Then flew over my vehichle and landed in the lane of travel, multiple other explorer owners said they experienced the same issues and dealer told me it was a common issue on these vehicles but no recall ha been issued.No warning lights or inspection by insurance.
Windy conditions here driving along highway and the windshield cover blew off and unsure if hit another car or not but this should not be blowing off a vehicle which I'll have to now replace in addition to a safety hazard to others driving
The A-pillar trim is coming off on both sides. I currently have a recall for the roof rails for the same type problem (dealer is booked out) where they can also fly off while driving. I googled the A-pillar concern I am having and it seems to be wide spread.
The windshield trim has fallen off twice, almost hitting the vehicles behind us. We are about to replace them a 3rd time.
Panels by windshield one flew off on interstate and other is loose I'm scared this going rip off and cause an accident I see all same models have same issue. Please recall asap. I need this fixed and is a manufacturing defect.
While driving down the highway the windshield trim molding flew off vehicle on the driver’s side. At a later date the passenger one also flew off while driving on the highway with a vehicle behind me. Luckily never hit it. Since then I have seen numerous Ford Explorers with the same incident and spoke with them with the same occurrence.
While driving at normal highway speeds, the piece of black trim on the passengers side of windshield flew off. Thankfully I was alone on the road so it did not strike another passenger. I took the vehicle to Ford. The service managed admitted that they had several issues with pieces falling off, but since it was not under warranty or recall I had to pay full price to have it fixed. This could have easily caused damage to another vehicle. I've noticed almost daily several Ford Explorers driving around with trim missing due to this same issue.
Passenger side A-Pillar Front Molding Outer Trim Shield detached from vehicle while driving.
The power liftgate on my Ford Explorer slammed down on me when I attempted to put groceries into my car in the store parking lot. My liftgate had given no warning signs of malfunction, and then one day I open it with the key fob button, it opens all the way and while it was opening I was standing ready to load groceries into the back and the second it reached the fully open position, it came slamming down on my head. I am so fortunate that I was not holding my baby when this occurred. I could have been seriously injured if I had been standing at a different angle. The liftgate opens with the interior button in the vehicle and with the key fob, but once it is fully open it comes slamming down.
Door trim coming off of my well maintained 2017 Explorer in 3 places. Estimate for repair was obtained from Ford garage but I am angry I have to pay for this as it is no fault of mine that this is happening to my vehicle. I am worried these pieces will fly off and be a hazard to other drivers on the road, as I keep reading statements of this happening to others. Ford should stand behind their products when this is a potential safety hazard.
Side moldings on the windshield came off flying into oncoming traffic. Had them replaced and then had to go back in again to have them reattached cause they came lose again.
Exterior windshield trim on passenger side. Yes it is available for inspection. This part flew off of our vehicle while driving on the highway. This part could have hit another vehicle and caused harm. Yes this is a known issue when I took my vehicle to Corwin Ford in Springfield MO. Service representative stated that this is under an Investigation for recall. Vehicle has not been seen by any other than service department with dealer. No warnings or messages of any kind.
While driving on the interstate going the speed limit of 70 mph the plastic windshield trim on the left side of the vehicle (driver’s side) became loose and flew off. This was alarming and caused a distraction that could have resulted in an accident. The trim piece is about 2-3 feet long and could have caused damage to the vehicles behind us. Or worse an accident. The trim appears to have also damaged the left side view mirror when it flew off as there are scratches and paint missing from the mirror housing now. Upon inspection of the location of the trim it appears there were plastic tabs holing on the trim that broke off. Due to safety the trim piece itself was not able to be recovered. The plastic seal around the windshield looks to be damaged as well. This is a major safety issue we feel Ford should...
The rubber lining around my windshield is falling off. It’s breaking into parts all across my windshield and is coming apart. It’s my understanding this is a common problem with my year make and model.
While driving on the freeway the passenger side windshield side panel flew off the car completely. It looks as though the clips that hold it on all failed. This seems to be a known issue with this model of car.
On December 19, 2022, while driving to work in the morning on Interstate 580 I heard some cracking noises coming from outside my vehicle then all of a sudden I see something fly off the right side of my windshield. I immediately looked in my rearview mirror and see a piece of what appeared to be plastic bouncing off the ground luckily no one was hurt nor did it hit another car but it could have easily considering the force with which it ripped off. Once I arrived at work I noticed the right side of the windshield trim panel was gone there were no warning lights or alert notices on the vehicle prior to this incident. I had this same piece replaced approx 3-4 years ago believing that it was our fault (per the service department at the Ford dealership) for driving the truck through a brush-type carwash since...
In October, 2022 I was traveling on interstate 75 in GA. Heard a strange sound in front of vehicle. When I stopped later, I noticed that the trim along the edge of my windshield was no longer there. Upon arriving in FL, later that week, I had Sunrise Ford in Ft. Pierce replace that windshield trim. They said that it was a pretty common problem.
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.
I was driving in the highway and one of the roof racks went off flying and almost hit the car behind me. After I stopped I checked the other rack and it is also lose and coming off.
IN JANUARY 2021 I had a recall for the roof rails on my 2017 Ford Explorer - it took them a year to get the parts due to covid but they finally fixed the roof rails. About one month ago the roof rails started to pop back up - I made appointment at local Ford Dealership in Fuquay Varina, NC. The told me the recall was closed and they were not responsible for them coming up again as they repaired them for the recall. Once recall is closed out that is it .. nothing can be done. Is this correct? They finally agreed to cover 60 percent and I would have to pay 40 percent. Is this correct. Why should I have to pay out of pocked when the repair did not fix the problem. I contacted Ford at [XXX],[XXX] and they told me the same thing and said I...
Sunroof leaked & water dripped into top center light assembly and down either side of the windshield support frames, then into the back of the plastic panels under them, continuing down the supports that lead to far left & right frames and into the carpet under the rubber mats.Very concerned about water mixing with electrical parts of the lights in the overhead area over the dash & starting a fire.Tried to open sun roof so I could wipe the channels dry and reclose sunroof but the electric components to it stopped working probably due to water damage,so sunroof was now partially opened to the environment. Vehicle is available at my home in my driveway mostly covered by a blue tarp until I take it to the Ford dealer next week on Thursday to get inspected,checked & fixed (I hope).Was initially scared the water leak mixing with electricity of the overhead...
After having the fan replaced on my vehicle less than 200 miles put on it the AC compressor went out.
Window trim on the winshield flew off while driving. Apparently this is a common issue with explorers, as when I went to the Ford Dealership to inquire about replacement they knew exactly what i was talking about and that they have tons of people coming in about it and that they are shocked that it hasnt been a recall so far. I was told that even the owner of the dealership has an explorer and it happened to theirs as well. When the trim flew off i was driving on the interstate going 70 mph- Not only is it faulty but if it were to hit someone they could be injured.
The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.
Water pump failed and coolant leaked into the engine
I received two letters about this recall and scheduled an appointment with a ford dealer. When I showed up for the appointment they said it would take them a few days to even look at the vehicle and if the recall was not valid I would be charged. This was at the Bell Ford dealer in Phoenix.
The contact owns a 2017 Ford Explorer. The contact stated that after his wife exited the vehicle from the front driver’s side door, while attempting to open the rear driver’s side door, the vehicle began to roll backwards and knocked her to the ground. The contact's wife was taken to the hospital to seek medical attention but was not injured. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 66,281. The contact has stated that they have been in communicate with several Ford dealerships as well as their corporate offices. Neither of them have been able to replicate the issue and resolve it.
2017 ford 62,000 miles got vehicle brand new. On the freeway water light appears low coolant high temperature. I take vehicle water pump needed to be replaced. Vehicle is 2000 miles over and 5 Months over the warranty
The front windshield passenger side trim. Plastic trim flew off the windshield while driving 65 miles an hour in Tennessee on Hwy 111 near cookeville. It flew off but I was able to retrieve it from the side of the road. It could easily have hit a car behind or beside me. A flying object of any type at 65 miles an hour is dangerous. No inspection by a dealer or anyone has been done. I did get a verbal estimate of repair at 600.00 or more by a Ford dealer. They have to remove the windshield to repair it. The only warning I got was when I heard it flap once or twice and then saw it fly off. I believe the cause is due to Ford using plastic A clips and a plastic trim. 8 plastic A clips are one the windshield and then the trim pops on...
Window trim flew off while driving striking another cars windshield. Causing that driver to swerve.
Airbag light illuminated on dash board. No airbags in vehicle working. Have taken vehicle to the dealership 7-9 times to be serviced, always told it is a sensor that is loose or a seatbelt. This was not reported on the Carfax when I got the vehicle and started shortly after. I was once told none of the airbags in the bag of the vehicle were functioning but taping the senor (under the seat) with electrical tape fixed it. So many recalls on this vehicle, too dangerous to drive with no working airbags. Also the recall on the roof racks cause my vehicle to leak when it rained, ford service told me this was not possible. never looked at the problem and after the recall was fixed (after I asked twice) the vehicle stopped leaking, now the sunroof does not work. I have contacted Ford Cooperate about these issues also and...
Both back doors of explorer closed at same time and back window completely shattered. It was cracked around edges and had a giant hole in it. (Husband took the photos and didn’t take one of whole window.)
When I had to drive with 1 inch of snow on the road it felt like my rear end was going to come out of my car. My rear end was all over the place and has been getting worse when driving in snow and rain. This is putting my children life at risk especially since there's a recall on my vehicle and there's still no parts to fix it. I want a rental car until someone gets this issues fixed! Someone is seriously going to be injured or this problem and the recall that can't be fixed. I'm scared for my safety to even drive it in the snow or rain but I have to work. This is a huge issue and I'm not sure why this is still an ongoing issue
2 open recalls with no solution or date of resolution to be given.
I have 4 recalls on my vehicle that multiple Ford Dealerships tell me that they can not fix because of parts not being available or no remedy is available. This has been going on for almost a year now. With these recalls, I feel that my car is not safe to drive. What needs to be done.
The keyless entry door panel on the driver’s side door is coming undone and vibrates while driving. Others have said theirs has come off the vehicle while driving. Will be contacting the dealership.
Ford Explorer 2017 SYNC/APIM malfunction. Touch screen and controls stop responding almost right after system starts. Troubleshoots indicate to perform master reset, software update, battery replacement but no difference. Software update is risky due system becomes unresponsive as per the original issue. Safety issues include but not limited to the responsiveness of controls as -GPS becomes unavailable -Navigation stop working/updating which indicates wrong directions and enter unwanted roads ending into a safety issue -AC or Heating can't be controlled, then depending of situation, this can affect health -Radio volume can't be modified, this can cause a safety issue -USB SYNC iOS/Android can't connect as systems is unresponsive, if it gets connected, navigation is affected.
The clear trim panels by the driver side door with the electronic numbers to unlock the doors, came off while I was driving on the highway going 70mph. Which resulted in lights going off on on in the cabin of the car, as well as my back tailgate flying open while driving. The clear panel was attached to wires which was reported to me to have caused multiple fuses to be blown one of which was the tailgate door. Once I pulled over to close the door, the door had to be forced closed and the warning light tailgate ajar remained on as well as all the lights in the cabin remained on. Once I was able to park my car none of the lights would turn off once the engine was off and the car would not lock. Both of these panels on the drivers side and passenger side...
I have been trying to get the first repair done, now the second. (I also have another Ford vehicle that has a recall that I haven't been able to schedule. I am told parts are unavailable or the repairs can't be done for months. Calls to Ford, like today to the number on the new recall, leaves you holding for over 36 minutes. Then it turned out to be a dealership in Pennsylvania. The chat function doesn't work. If you want to send any sort of email, from my experience I had to agree to receiving ads. The other recall is for VIN [XXX]. I am concerned about continuing to allow my family to drive these vehicles. Can you advise how I can proceed? Thanks. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I have 3 broken motor mounts in my 2017 Ford Explorer that is causing loss of power in my vehicle. I see that the 2020-2021 Ford Explorer was recalled for the same issue. My mechanic has had several ford explorers in for the same issue. This is going to cause accidents if not recalled to be fixed.
Smell in car when driving on freeway or using air conditioner. Burning eyes, nose running, sore throat, feeling sick.
the ribs that are on the roof of the car are loose
We had a catastrophic failure of the passenger side rear toe link. Causing loss of control of the vehicle No injuries thankfully The dealership and the Ford motor declined to toe the vehicle for repair due to its age. So a new part was ordered through Ford and work was do e locally Less than 30 miles later we had the same catastrophic failure of the same part. This time my entire family including my 14 month old were in the car and we were very lucky that we were not killed but once again there were no injuries or collisions. The part is on recall and their is no remedy part available at this time for replacement. The dealership and Ford are grossly aware and have declined to assist at this time. Ford states its the dealerships responsibility and the dealership states they can do nothing without an authorization...
Passenger side windshield trim flew off while at highway speeds without any warning of it being broken or in need of repair. Flew off into traffic behind me.
The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 30 mph, the engine shield fractured and detached from underneath the vehicle. The vehicle was taken to the local dealer who replaced the engine shield and the failure was remedied. The cause of the failure was not determined. The manufacturer was notified of the failure. The failure mileage was 74,300.
There seems to be an issue with exhaust entering the cabin of 2017 Ford Explorers. There is also a TSB out for this, but Ford refuses to do a recall. Exhaust should not enter the cabin of a vehicle. http://www.mhq.com/wp-content/uploads/2017/08/TSB-17-0044-Exhaust-Odor-in-Vehicle.pdf Below are some links that show others are having this issue. There is also a class-action lawsuit now against Ford for not fixing this issue. http://www.explorerexhaustsettlement.net/ https://www.motorbiscuit.com/the-ford-explorer-carbon-monoxide-lawsuit-finally-has-a-settlement/ https://www.motor1.com/news/314705/ford-explorer-exhaust-fumes-issue/ https://www.bloomberg.com/graphics/2019-ford-explorer-owners-say-suvs-making-them-sick/ https://www.explorerforum.com/forums/threads/bad-or-burnt-exhaust-smell-in-cabin-during-hard-acceleration.323597/page-117 https://www.cnet.com/roadshow/news/ford-explorer-owners-carbon-monoxide-nhtsa/ https://www.carcomplaints.com/Ford/Explorer/2017/exhaust_system/exhaust_fumes_in_cabin.shtml
A Pillar trim broke and flew off. This happened on both sides of the windshield. Passenger side hit windshield and ejected over vehicle. Drivers side slammed to drivers door window then continued on behind vehicle. If window had been open the sharp edges plastic would have hit driver. Motorcycles or convertibles behind vehicle may also be in danger.
Initially the cars check engine light came on intermittently for about 3 days, then one day while driving the wrench light came on and the car immediately started decelerating - almost as if I was breaking hard, and would not accelerate over 30. After turning it on and off multiple times the light went away for days until my appointment with the mechanic, that same day it came back on. We went to a Ford dealership and they said it was the throttle body and repaired it. Two weeks later the same issue occurred. I know this was a big issue in 2016 and earlier models, I believe the problem was never fixed in 2017 models. Our car is currently in the shop and they are "emailing Ford" about what to do. The first incident I was on the interstate when I stopped abruptly and the second was on the...
Other 2017 FORD EXPLORER Problem Areas
Structure
331 complaints
Structurebody
239 complaints
Engine
220 complaints
Power Train
104 complaints
Electrical System
78 complaints
Steering
70 complaints
Wheels
58 complaints
Engine And Engine Cooling
53 complaints
Suspension
45 complaints
Fuelpropulsion System
41 complaints
Visibilitywiper
38 complaints
Air Bags
31 complaints
Service Brakes
21 complaints
Vehicle Speed Control
20 complaints
Seat Belts
17 complaints
Seats
16 complaints
Tires
16 complaints
Visibilitywindshieldcritical Fasteners
14 complaints
Engine And Engine Coolingexhaust System
12 complaints
Structurebodyroof And Pillars
12 complaints
Exterior Lighting
8 complaints
Power Trainautomatic Transmissiontorque Converter
8 complaints
Visibilitywindshield
7 complaints
Engine And Engine Coolingcooling Systempump
6 complaints
Structurebodydoor
6 complaints
Fuel System Gasoline
5 complaints
Tirestreadbelt
5 complaints
Electronic Stability Control Esc
4 complaints
Back Over Prevention Warnings
3 complaints
Electrical Systeminstrument Panelspeedometerodometer
3 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Forward Collision Avoidance Warnings
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Power Trainautomatic Transmission
3 complaints
Visibilitysunmoon Roof Assembly
3 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Latcheslockslinkages
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Suspensionrear
2 complaints
Visibilityglass Siderear
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Back Over Prevention
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical Systemignition
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Electrical Systemwiringrelayssolenoids
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingengineoillubricationpump
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Equipment
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectricalinfotainment
1 complaint
Lane Departure Assist
1 complaint
Latcheslockslinkageshatchbackliftgatelock
1 complaint
Power Trainaxle Assembly
1 complaint
Seat Belts Rearotherbuckle Assembly
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Service Brakes Airdisccaliper
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Structurebodyhood
1 complaint
Structurebodytrunk Lid
1 complaint
Structureinterior Panelsdoor
1 complaint
Suspensionrearaxlenon Powered Axle Assembly
1 complaint
Tether Lower Anchor On Car Seat Or Vehicle
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlthrottle
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitydefrosterdefoggerhvac Systemcondensorevaporator
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Wheelslugsnutsboltsstuds
1 complaint