NHTSA Complaint #11507533 — 2017 FORD EXPLORER

On December 19, 2022, while driving to work in the morning on Interstate 580 I heard some cracking noises coming from outside my vehicle then all of a sudden I see something fly off the right side of my windshield. I immediately looked in my rearview mirror and see a piece of what appeared to be plastic bouncing off the ground luckily no one was hurt nor did it hit another car but it could have easily considering the force with which it ripped off. Once I arrived at work I noticed the right side of the windshield trim panel was gone there were no warning lights or alert notices on the vehicle prior to this incident. I had this same piece replaced approx 3-4 years ago believing that it was our fault (per the service department at the Ford dealership) for driving the truck through a brush-type carwash since then we NEVER returned to those types of carwashes. The car is available for inspection as we have not had the part replaced. In January I came across a news article in USA TODAY regarding this same issue occuring to others yet no recall has been issued!