NHTSA Complaint #11702305 — 2017 FORD EXPLORER

Since Ford issued the first recall notice for Recall 24S02, I have been contacting my local Ford dealerships every few months to check whether the replacement parts were available. Each time, I am told the parts are still not in stock. As of today, multiple pieces of my vehicle have flown off while I was driving. This has become a serious safety hazard. Most recently, while driving on the freeway, a part detached from my car and the vehicles behind me had to swerve to avoid hitting it. I am increasingly concerned for my safety and the safety of others on the road. At this point, my vehicle does not feel safe to drive, but I have no alternative transportation. This appears to be a straightforward part for Ford to manufacture and replace, yet the delay has been unreasonable. Something needs to be done— I cannot continue driving a vehicle where pieces are literally coming off while in motion.