2017 FORD EXPLORER Unknown Or Other Problems
340 NHTSA complaints on file
All Unknown Or Other Complaints — Page 2
In addition to the details involving NHTSA Safety Recall 24V031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.
The exterior "door entry keypad pillar molding trim" became detached from the vehicle and sent debris into the roadway while traveling on the highway. This component is the door access keypad found on the drivers side door of many Ford vehicles.
The illuminated B Pillar molding strip is coming off on the driver’s side. It’s half out. The B Pillar molding on the passenger side has started to come loose. These strips could detach on the highway and cause an accident. They should be included in recall 21532 and NHTSA RECALL 21V537
This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing George Coleman Ford dealership. Very unprofessional and I'm very [XXX] right now I've spoke LOL let the message for James Farley CEO of Ford and I will be letting him know everything that has been going on because of the a pillars of water has been able to get inside the vehicle because that is the rubber around the front windshield which is supposed to have been you know done accurately and...
The APIM (Accessory Prodical Interface Module) component failed. This controls the touch screen, navigation system, phone/bluetooth call acceptance and other application. So while driving I had no or inaccurate navigation. The vehicle is in the shop now to replace the APIM. It has not been inspected as far as I know. I had the problem in June 2023, the dealer said it was a software issue so they updated the software. May 29, 2024 it did the same thing now it is the APIM. But there was a note on the repair report from June 2023 that This statement tells me that it was the APIM in June 2023 the "APIM was slow/laggy, however normal operation after little warm up at this time". In June the vehicle was under an extentened warranty, it as expired so If they had repair it in June like they should have the warranty would...
Like the existing recall for the exterior A pillar , the exterior B Pillar is lifting from the car at the top. This has since caused rain water to leak in from the top and caused a short in the touch entry keypad within the pillar, causing it to flash on and off over and over draining the cars battery until it is dead and won’t start.
My locks on my doors will not lock with keyfob or when I push my lock button in the car. I am scared that if I can't lock them someone will fall out the car. Someone can steal my car because I cannot lock my doors.
None of the door locks work, making it unsafe and dangerous for crime areas. I have contacted ford many times however they are unwilling to fix issues and it is a widespread issue with the year and model... It is an expensive issue to fix in all 4 doors
Upon starting my vehicle it started smoking all of a sudden from the exhaust pipes. Turned off right away. Towed to Ford dealer where they then said it was the turbocharger that leaked to the engine I believe and to the catilac converter.
Gaskets on windshield are broken and moving while driving. The windshield is leaking water inside the vehicle from rain water damaged sunroof function and carpet.
safety recall notice: 24S02/Nhtsa Recall 24V031 exterior A pillar trim part that detaches while driving can create a road hazard for driver and other road users, increasing the risk of a crash. The passenger trim flew off and hit windshield and car while driving on freeway (I-15 near Calico, CA). Driver's side trim is loose and rubber is cracked holding it on. Windshield has bubbles and cracks in it since trim came off.
The A trim pillar piece described in NHTSA recall 24VO31 flew off at highway speed. The B pillar trim piece flew off striking the side of the car causing a dent.
Our Explorer, experienced this in June of 2022. My daughter had just graduated college and we were moving some of her stuff back home 350 miles away. The Driver side area where the codes are put into to unlock the door if locked out, fell off and was hanging while we were driving on the freeway. We had to exit the freeway and my husband had to buy duck tape to tape it up. Our hatchback would not work as well as some of the other electrical things. I refused to drive it the rest of the way home, and we switched cars. It did cause electrical to go out throughout the car, intermittently. My husband had to buy the part online and replace it. The passenger side is going to fall off also, I noticed while washing it. So yes we need this done, asap. And we had to...
The trim around my windshield fell off while driving. I called a local ford store, Ed Martin Ford in Anderson, Indiana and was told the current recall does not cover this.
While driving my 2017 Ford Explorer, There was a smell of burnt oil/tire entering my vehicle through the vents. I took it in to the Ford Dealership and I was advised that I needed a brand new transfer case, and the front engine mounts needed to be replaced due to broken seals. This was causing transmission fluid to leak onto other parts (hot) which was causing the smell while I was driving. My vehicle is at 89,000 miles, and if I don't get this replaced, then it will cause transmission failure. I was told that this should not happen on a vehicle with 89,000 miles. The leaking fluid can also cause a fire under the hood. When asked why or how this could happen, I was told it just wasn't "built" well. Cost of repairs will be about $4,500.00. WOW.
When it rains, water leaks from the lights, seatbelts and dome lights. The water collects on the passenger floorboard front and rear and collects in the spare tire well. The car is now starting to mold this winter. We have brought the car in past years to be fixed with the Ford dealership not able to fix the reason for the leaking. yes, this car is available for inspection. The car is forming mold spores inside and we are unable to park under cover. It is potential for making us sick. Ford could not find a source of how to fix the water leak.
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.
Me levanté por la mañana para llevar Mis hijos ala escuela y ya estaba rayada la troca ..desconocido
Front windshield rubber trim is disintegrating, dry rotted and cracked throughout, separating from windshield, pieces about to fly off. Vibrates and makes sound when driving 55 mph or more.
Driver side window button does not work. All others do. There is no reason this should not work on a car with so few miles 18,700 and less than 7 years old.
The rubber windshield trim is detaching from the windshield, causing a loud rattling/vibrating noise inside the vehicle. This issue also allows debris to get between the windshield and the windshield frame, causing even further damage.
Car wouldn't start. All the water had run out due to coolent leak near water pump and in finding it they found leak near front engine mount. These are problems that other 2017 explorer owners have also complained about online. In addition, Kirkland Ford stated they are backed up on repairing the toe link and roof repair due to lack of certified mechanics. The 2017 whole vehicle should have been recalled due to the cheap parts used which has caused me to continually go in to have recalls fixed. While there they end up causing more issues causing me thousands in repair bills. I have scheduled with independent car repair shop for them to give me estimate of repairing the above items for January 10 the first date they had available.
The gasket/seal surrounding the windshield on the passenger side front windshield was breaking off in sections. I had the dealer look at it while it was in the shop for some other recall work since I had only noticed it the day or so before. I was told it was the Pillar Moulding was coming apart but it was not a covered item. (Oct 2022) and the gasket itself was a wear and tear item. The gasket has continued to come off and has now caused the windshield to leak substantially.
In 2019 the Front Passenger B Pillar came loose and flew off while driving, this has been repaired. In 2022 the windshield A pillar came loose and had been repaired by myself. Now in 2023 the Front Driver B Pillar is coming loose and is pending repair. There is an existing safety report for these same issues, PE 23-001.
Windshield trim flew off on the freeway going 65mph causing damage to a vehicle behind me. This problem has been reported to my nearest ford dealership.
My two back doors wont lock or unlock. Very frustrating
2017 Ford Explorer windshield trim is starting to come off. Pieces have flown off behind the vehicle.
windshield molding is falling apart. Windshield cowl fell apart and had to be replaced. Now rest of molding falling apart, as well as interior door molding.
Rubber front windshield trim is deteriorating in the sun. Pieces are braking off while driving & causes a whistling sound.
The passenger side exterior windshield pillar trim piece flew off while driving on I20 west of Dallas Tx. Could have hit the car behind me.
The side Window Molding and mounting panel broke off while driving. When it broke off it could have hit a person or vehicle causing significant injury or damage, luckily it just narrowly missed the vehicle in the lane next to us. As this broke off while we were driving on the freeway we were unable to stop and retrieve the piece. Additionally, the molding along the side windows on the front doors is starting to detach. I'm seriously nervous to even drive this car anywhere because pieces seem to be randomly detaching and breaking off.
I was driving the speed limit on the thruway and my passenger side windshield outer trim flew off of my vehicle! It almost hit the vehicle behind me and cause myself and the vehicle behind me to swerve as it happened so suddenly it was startling.
Windshield trim on both sides is broken and some is missing. It is available for inspection if done soon, I’m afraid to drive it much as it is, so I need to get it repaired. I’m concerned it could fly off and hit another vehicle and cause an accident, or my windshield could come out. I have not gotten service to look at it but will be soon if recall isn’t done.
Black plastic surround trim pieces of windshield and side door pillar are coming unglued and flying off at cruise speeds on highway without any warning or indication that it is about to happen. This presents a startle-effect distraction to the driver, possibly leading to lose of control of vehicle and/or impact hazards to following vehicles and pedestrians. Vehicle was taken to dealer for inspection and repair, and we were advised by the Maintenance Advisor to be on the look-out for a possible recall from Ford because they had been receiving a lot of these types of complaints. This has happened three separate times on this vehicle, each side of the windshield separated, and one side pillar is separating now.
Windshield rubber trim has almost entirely come off. I'm concerned that the plastic trim is next. You can hear the air coming into the car through the gap and now during a heavy rainstorm on 95 I had water coming into the vehicle. I spoke to the dealership where I have the vehicle serviced when it first happened and told them I had read on the Ford Owners forum that this was a known problem and still no recall. At that time I was told it would cost hundreds of dollars to replace. I didn't have the funds then, and I don't have them now but I am forced to repair it at my expense because it is very dangerous and getting worse.
Windshield trim panels have come off vehicle while driving in normal conditions. This includes the factory installed drivers and passengers side moldings as well as numerous replacement pieces. Local dealership states there are no issues with components.
I had a piece of window trim fly off while I was driving on the highway at 70 mph. When it flew off, it may have hit another car. With the piece gone, I am not unable to open the hatch and the dome lights stays on for a considerable amount of time. There is no way to turn off the dome lights, you have to wait for them to go off, which is sometimes more than 10 minutes. When the piece was replaced, the hatch worked as normal. I had the window trim replaced and the same thing happened. I was traveling down the highway over 70 mph and the piece flew off in heavy traffic. I, again, have not been able to open the hatch nor turn off of the dome lights.
Windshield trim became detached while driving 70 mph on the freeway.
While driving on the interstate at speed of around 65mph, plastic piece that is mounted between windshield and passenger side door detached and flew into following traffic
This vehicle has many blind spots and the blind spot alert only works sometimes. The locks only work sometimes too. It consistently does not lock the passenger side door with the lock or the key fob. When I was in traffic someone was able to open the door.
windshield trim coming off before 5 year mark. had part of the trim come off and go flying along making a bad sound at highway speeds. had a about a 1 feet chunk fly off and hit the car behind me on the interstate.
Both front plastic windshield covers have flown off on the highway traveling around at rate of 65. The passenger side detached and flew off in one piece and the driver side only half of it flew off after cracking in half.
Pillar molding keeps flying out while driving. I have replaced 3 times and the last ones have flown off while driving. Thank God another vehicle has not been hit. It’s $150 every time I have replace them.
Driving 70 mph on Interstate -10 the window seal came off and a side panel adjacent to the window flew off of the Explorer. I had to pay for the two parts and labor charges. I had the trim piece and the window seal replaced at a Ford dealership. The Ford Represenative told me, “Ford is aware it's been a problem”. At the present the rubber seal around the doors are coming apart from the frame.
The driver side exterior black glossed facia on the "A" frame broke off while I was driving on the freeway at 80 miles per hour (speed limit). I did not see where it went, and luckily there were no cars behind me, but in a different situation it could have caused serious accidents. Much like their existing recall to replace roof racks. I called the dealer to get it replaced, and their response was "oh, ya this thing falls off all the time." There was no indication that it was loose.
The locks on my vehicle are going out one door at a time. Seems like a reoccurring problem for many Ford Explorer owners. No warnings given. Key fobs don't work only manual opening of the lock by pulling it up.
The windshield trim, A post, drivers side is loose and in jeopardy of falling off. I am going to have this repaired. But, should this come off during driving it could affect another driver. I have seen multiple vehicles like mine missing these pieces. Please investigate and see if a recall is needed to avoid accidents on our freeways.
As I was driving 70mph on the interstate my driver’s side windshield pillar molding flew off.
My wife took her 2017 Ford Explorer XLT to South Carolina from Florida. Upon her return last night, on 5 Jun 23 she was driving through Georgia and she heard a vibration coming from the drivers side windshield and then all of a sudden it stopped. When she parked inside our garage she noticed the drivers side A Pillar moulding trim piece had departed the vehicle and was missing. PN is BB5Z-7803145-AA.
The locks on the doors do not all unlock at the same time or lock at the same time. The passenger door has locked and would not unlock. My daughter had to climb through car to get out. If there’s an accident my kids can not safely exit the vehicle due to the locks. You can’t unlock it either from the inside. It randomly will unlock on its own.
Other 2017 FORD EXPLORER Problem Areas
Structure
331 complaints
Structurebody
239 complaints
Engine
220 complaints
Power Train
104 complaints
Electrical System
78 complaints
Steering
70 complaints
Wheels
58 complaints
Engine And Engine Cooling
53 complaints
Suspension
45 complaints
Fuelpropulsion System
41 complaints
Visibilitywiper
38 complaints
Air Bags
31 complaints
Service Brakes
21 complaints
Vehicle Speed Control
20 complaints
Seat Belts
17 complaints
Seats
16 complaints
Tires
16 complaints
Visibilitywindshieldcritical Fasteners
14 complaints
Engine And Engine Coolingexhaust System
12 complaints
Structurebodyroof And Pillars
12 complaints
Exterior Lighting
8 complaints
Power Trainautomatic Transmissiontorque Converter
8 complaints
Visibilitywindshield
7 complaints
Engine And Engine Coolingcooling Systempump
6 complaints
Structurebodydoor
6 complaints
Fuel System Gasoline
5 complaints
Tirestreadbelt
5 complaints
Electronic Stability Control Esc
4 complaints
Back Over Prevention Warnings
3 complaints
Electrical Systeminstrument Panelspeedometerodometer
3 complaints
Forward Collision Avoidance Adaptive Cruise Control
3 complaints
Forward Collision Avoidance Warnings
3 complaints
Lane Departure Blind Spot Detection
3 complaints
Power Trainautomatic Transmission
3 complaints
Visibilitysunmoon Roof Assembly
3 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
2 complaints
Forward Collision Avoidance Automatic Emergency Braking
2 complaints
Latcheslockslinkages
2 complaints
Latcheslockslinkagesdoorslatch
2 complaints
Suspensionrear
2 complaints
Visibilityglass Siderear
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Back Over Prevention
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical Systemignition
1 complaint
Electrical Systemwiringfuses And Circuit Breakers
1 complaint
Electrical Systemwiringrelayssolenoids
1 complaint
Engine And Engine Coolingcooling Systemradiator Assembly
1 complaint
Engine And Engine Coolingengineoillubricationpump
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
1 complaint
Equipment
1 complaint
Equipmentapplianceair Conditioner
1 complaint
Equipmentelectricalinfotainment
1 complaint
Lane Departure Assist
1 complaint
Latcheslockslinkageshatchbackliftgatelock
1 complaint
Power Trainaxle Assembly
1 complaint
Seat Belts Rearotherbuckle Assembly
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Service Brakes Airdisccaliper
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Structurebodydoorhandleexterior
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Structurebodyhood
1 complaint
Structurebodytrunk Lid
1 complaint
Structureinterior Panelsdoor
1 complaint
Suspensionrearaxlenon Powered Axle Assembly
1 complaint
Tether Lower Anchor On Car Seat Or Vehicle
1 complaint
Tirespressure Monitoring And Regulating Systems
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Vehicle Speed Controlthrottle
1 complaint
Visibility
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilitydefrosterdefoggerhvac Systemcondensorevaporator
1 complaint
Visibilitydefrosterdefoggerhvac Systemrear Window
1 complaint
Wheelslugsnutsboltsstuds
1 complaint