2017 FORD EXPLORER Visibilitywindshieldcritical Fasteners Problems

14 NHTSA complaints on file

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Visibilitywindshieldcritical Fasteners Issues in the 2017 FORD EXPLORER

14 visibilitywindshieldcritical fasteners complaints have been filed with NHTSA for the 2017 FORD EXPLORER. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.

14
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

All Visibilitywindshieldcritical Fasteners Complaints

#11551167 |
The front windshield gasket on our 2017 Explorer is disintegrating, cracked and brittle. Today a chunk broke off as I was driving.
#11549239 |
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front windshield molding separated and detached from the vehicle. The vehicle was taken to the dealer where it was informed that the parts needed to complete the repair were out of stock. The vehicle was not repaired. The manufacturer was made aware of the failure and advised to contact the NHTSA Hotline. The failure mileage was approximately 80,000.
#11512041 |
the windshield seal and trim are deteriorating and coming off. because of the risk, i have scheduled an appointment (April 2023) to repair at the dealer i purchased the vehicle from. windshield could fall out, pieces of material could hit other vehicles, leaks will damage the vehicle. the dealer will confirm at the appointment in April. no others have inspected the vehicle to date. no warning indicators
#11511845 |
While driving on the freeway the passenger side windshield side panel flew off the car completely. It looks as though the clips that hold it on all failed. This seems to be a known issue with this model of car.
#11507225 |
While driving under 80 mph on the highway my passenger side panel flew off and almost hit the vehicle behind me. I was able to locate the panel after having to drive in reverse on the shoulder for a few minutes. This is my second ford explorer and it flew off on my drive side on the first vehicle.
#11507025 |
Windshield trim piece covering passgener side windshield pillar flew off while driving at highway speed. Sounded like something hit the vehicle, but once we stopped, I realized a piece of the car had flown off.
#11505562 |
The trim and gasket around the windshield has become broken and cracked within the first 60k miles. The gasket has come loose and was flapping against the windshield while driving. In order to replace the trim must be broken off. Ford refused to fix and said would be $1200 to fix. If you look at many explorers from these model years it’s a recurring thing they they know about. This needs to be recalled because it can come off and fly and hit the vehicle behind us.
#11505438 |
In Jan 2023, the driver's side windshield plastic trim flew off my car. It was at night so I do not know if there was an issue behind me. This is the second time we experienced this issue. It happened last year on the same side. We brought it to the Ford dealership and their parts person told me that she had seen this regularly and have talked to Ford about it. They fixed it, and were going to charge me $600 for each side, total $1200 (asked them to reseat the other side). There was no warning that the trim was going to separate from the car and fly off. I see there is a Safety probe on this issue and believe there should be a recall and force Ford to fix this since there could be accidents, injuries and potential for death if the trim comes off and...
#11505466 |
In October, 2022 I was traveling on interstate 75 in GA. Heard a strange sound in front of vehicle. When I stopped later, I noticed that the trim along the edge of my windshield was no longer there. Upon arriving in FL, later that week, I had Sunrise Ford in Ft. Pierce replace that windshield trim. They said that it was a pretty common problem.
#11505103 |
The trim on my windshield is coming off. I saw an article about people reporting this. Due to funds I have just put some medical tape on it to keep it on. It was flying off on the interstate and I had to pull off the road and only had a first aid kit with medical tape in it. The trim is unfortunately built into the plastic of the car so you have to replace the entire thing. There are also small chips of glass coming off the actual windshield. My car has its original windshield. I feel like this is unsafe because it could just go flying off an impair your vision. My car is available for inspection. There were no warnings. The dealer inspected it and said it is a common problem and would be $700-$800 to repair.
#11504829 |
The windshield trim became detached near the hood of the vehicle while driving on the freeway. I attempted to secure it back down but some of the clips had gotten brittle and broken. I taped it down until I could get off the freeway and get it repaired. It ended up detaching again and flying off the car. The replacement piece doesn’t seem to attach well either and seems like it’s only a matter of time before it happens again.
#11504883 |
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.
#11504949 |
While driving down the road, the right-side windshield trim came off and struck the vehicle following me.
#11456681 |
The contact owns a 2017 Ford Explorer. The contact stated while driving 70 MPH, the windshield molding on the passenger's side of the vehicle detached, flew off and hit the windshield of the vehicle behind her. There were no injuries sustained. The contact veered to the side of the road and made sure that the passenger of the other vehicle was safe; then she continued to drive to her destination. The contact stated that the windshield molding on the driver's side of the vehicle was also detaching. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 60,000.

Other 2017 FORD EXPLORER Problem Areas

Unknown Or Other 340 complaints Structure 331 complaints Structurebody 239 complaints Engine 220 complaints Power Train 104 complaints Electrical System 78 complaints Steering 70 complaints Wheels 58 complaints Engine And Engine Cooling 53 complaints Suspension 45 complaints Fuelpropulsion System 41 complaints Visibilitywiper 38 complaints Air Bags 31 complaints Service Brakes 21 complaints Vehicle Speed Control 20 complaints Seat Belts 17 complaints Seats 16 complaints Tires 16 complaints Engine And Engine Coolingexhaust System 12 complaints Structurebodyroof And Pillars 12 complaints Exterior Lighting 8 complaints Power Trainautomatic Transmissiontorque Converter 8 complaints Visibilitywindshield 7 complaints Engine And Engine Coolingcooling Systempump 6 complaints Structurebodydoor 6 complaints Fuel System Gasoline 5 complaints Tirestreadbelt 5 complaints Electronic Stability Control Esc 4 complaints Back Over Prevention Warnings 3 complaints Electrical Systeminstrument Panelspeedometerodometer 3 complaints Forward Collision Avoidance Adaptive Cruise Control 3 complaints Forward Collision Avoidance Warnings 3 complaints Lane Departure Blind Spot Detection 3 complaints Power Trainautomatic Transmission 3 complaints Visibilitysunmoon Roof Assembly 3 complaints Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe 2 complaints Forward Collision Avoidance Automatic Emergency Braking 2 complaints Latcheslockslinkages 2 complaints Latcheslockslinkagesdoorslatch 2 complaints Suspensionrear 2 complaints Visibilityglass Siderear 2 complaints Air Bagsfrontaldriver Clockspringspiral Cassette 1 complaint Back Over Prevention 1 complaint Back Over Prevention Sensing System Camera 1 complaint Electrical Systemignition 1 complaint Electrical Systemwiringfuses And Circuit Breakers 1 complaint Electrical Systemwiringrelayssolenoids 1 complaint Engine And Engine Coolingcooling Systemradiator Assembly 1 complaint Engine And Engine Coolingengineoillubricationpump 1 complaint Engine And Engine Coolingexhaust Systememission Control 1 complaint Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 1 complaint Equipment 1 complaint Equipmentapplianceair Conditioner 1 complaint Equipmentelectricalinfotainment 1 complaint Lane Departure Assist 1 complaint Latcheslockslinkageshatchbackliftgatelock 1 complaint Power Trainaxle Assembly 1 complaint Seat Belts Rearotherbuckle Assembly 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Service Brakes Airdisccaliper 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Structurebodydoorhandleexterior 1 complaint Structurebodydoorhinge And Attachments 1 complaint Structurebodyhood 1 complaint Structurebodytrunk Lid 1 complaint Structureinterior Panelsdoor 1 complaint Suspensionrearaxlenon Powered Axle Assembly 1 complaint Tether Lower Anchor On Car Seat Or Vehicle 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Vehicle Speed Controlaccelerator Pedal 1 complaint Vehicle Speed Controlthrottle 1 complaint Visibility 1 complaint Visibilitydefrosterdefoggerhvac System 1 complaint Visibilitydefrosterdefoggerhvac Systemcondensorevaporator 1 complaint Visibilitydefrosterdefoggerhvac Systemrear Window 1 complaint Wheelslugsnutsboltsstuds 1 complaint
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