NHTSA Complaint #11505103 — 2017 FORD EXPLORER VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

Complaint Details

ODI Number	11505103
Vehicle	2017 FORD EXPLORER
Component	VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Date of Incident	January 1, 2023
Date Filed	February 2, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

The trim on my windshield is coming off. I saw an article about people reporting this. Due to funds I have just put some medical tape on it to keep it on. It was flying off on the interstate and I had to pull off the road and only had a first aid kit with medical tape in it. The trim is unfortunately built into the plastic of the car so you have to replace the entire thing. There are also small chips of glass coming off the actual windshield. My car has its original windshield. I feel like this is unsafe because it could just go flying off an impair your vision. My car is available for inspection. There were no warnings. The dealer inspected it and said it is a common problem and would be $700-$800 to repair.

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