NHTSA Complaint #11505562 β€” 2017 FORD EXPLORER

VISIBILITY:WINDSHIELD:CRITICAL FASTENERS issue reported to NHTSA

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Complaint Details

ODI Number 11505562
Vehicle 2017 FORD EXPLORER
Component VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The trim and gasket around the windshield has become broken and cracked within the first 60k miles. The gasket has come loose and was flapping against the windshield while driving. In order to replace the trim must be broken off. Ford refused to fix and said would be $1200 to fix. If you look at many explorers from these model years it’s a recurring thing they they know about. This needs to be recalled because it can come off and fly and hit the vehicle behind us.

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