NHTSA Complaint #11560995 — 2017 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11560995
Vehicle	2017 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	October 10, 2022
Date Filed	December 19, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The gasket/seal surrounding the windshield on the passenger side front windshield was breaking off in sections. I had the dealer look at it while it was in the shop for some other recall work since I had only noticed it the day or so before. I was told it was the Pillar Moulding was coming apart but it was not a covered item. (Oct 2022) and the gasket itself was a wear and tear item. The gasket has continued to come off and has now caused the windshield to leak substantially.

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