NHTSA Complaint #11453068 — 2017 FORD EXPLORER

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11453068
Vehicle 2017 FORD EXPLORER
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Airbag light illuminated on dash board. No airbags in vehicle working. Have taken vehicle to the dealership 7-9 times to be serviced, always told it is a sensor that is loose or a seatbelt. This was not reported on the Carfax when I got the vehicle and started shortly after. I was once told none of the airbags in the bag of the vehicle were functioning but taping the senor (under the seat) with electrical tape fixed it. So many recalls on this vehicle, too dangerous to drive with no working airbags. Also the recall on the roof racks cause my vehicle to leak when it rained, ford service told me this was not possible. never looked at the problem and after the recall was fixed (after I asked twice) the vehicle stopped leaking, now the sunroof does not work. I have contacted Ford Cooperate about these issues also and they refused to help.

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