NHTSA Complaint #11514595 — 2017 FORD EXPLORER UNKNOWN OR OTHER

Complaint Details

ODI Number	11514595
Vehicle	2017 FORD EXPLORER
Component	UNKNOWN OR OTHER
Date of Incident	March 30, 2023
Date Filed	March 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Door trim coming off of my well maintained 2017 Explorer in 3 places. Estimate for repair was obtained from Ford garage but I am angry I have to pay for this as it is no fault of mine that this is happening to my vehicle. I am worried these pieces will fly off and be a hazard to other drivers on the road, as I keep reading statements of this happening to others. Ford should stand behind their products when this is a potential safety hazard.

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Other UNKNOWN OR OTHER Complaints

#11717169 — February 11, 2026 — The lift gate glass shattered / exploded while sitting at a red light.

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#11702833 — December 3, 2025 — There is an odor in the passenger cabin. Seems unsafe

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Recent Complaints for the 2017 FORD EXPLORER

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#11717816 — STRUCTURE:BODY — February 13, 2026 — There is currently a safety recall 25S53 for B pillar trim that is out but Ford says my SUV is not covered under it. ...

#11717599 — STRUCTURE — February 12, 2026 — The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structu...

#11717169 — STRUCTURE:BODY — February 11, 2026 — The lift gate glass shattered / exploded while sitting at a red light.

#11716824 — STRUCTURE — February 9, 2026 — The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...