2020 FORD ESCAPE Structurebody Problems
485 NHTSA complaints on file
All Structurebody Complaints — Page 8
Drivers side door brake spot welds have broken causing the door to be unstable, unable to open or close, or to not stay open or closed.
Through normal use the drivers door spot welds have broken. Ford would cover $1500 of a $4000 fix. This is not my fault and I feel that they should cover the repair 100%
The driver's side door made popping or cracking noises when opening and closing. It eventually locked in place while open, and it could not be closed. I took it to the dealer where they initially said that the check strap needed to be replaced. After the part arrived and they disassembled the door, it was discovered that the welds on the component that holds the check strap in place were broken. The car was moved to the body/collision shop for further assessment. In the meantime, I've discovered this has happened with several other 2020 Escapes, but there is no recall as of yet. Obviously, this is a manufacturer defect that needs to be addressed in a more global and urgent manner.
Driver door - one day, without prior warning, when opening or closing the door, it makes a popping sound as if a hing of some sort is broken. The door does not remain in an open position when getting in our out. Consequently, the drive window only opens about 2 inches.
The driver side door hinge came off. I can still open/shut it but the window is now stuck at the halfway point.
Drivers door limiter has a broken weld and makes a creaking noise and has caused the window regulator to bind.
Left (driver's) door check arm attachment broke - door will not open/close. Only 17,000 miles on 2020 Ford Escape. This is a known issue; why are there no recalls?
In October of 2022 my welding to my door came apart on the driver door. It started and continues to make a really loud popping noise whenever it’s opened. Since then, my window has not been able to roll down either. When I’m driving the door will open on its own randomly and it’s extremely dangerous. I’ve taken this matter up with ford multiple times and they refuse to address it or fix it without me paying out of pocket.
Front drivers side door making a popping sound upon opening and closing a quick google search confirmed there was a issue with the cheap spot welds holding door check bracket on most people are reporting them breaking and window becoming inoperable won’t go up or down and with ford charging 3500 to fix the issue with the same part and only 3 spot welds holding in place as a commercial truck driver seeing car crashes on a daily basis and have seen multiple people have to climb out of the window of the cars, (hello ford) people could very well be trapped inside a vehicle due to cheap manufacturing and you not fixing the issue talked to 2 different ford dealers in my area and both brushed it off like it’s a common thing “todd Judy ford stated we repaired 4 or so in the last month “ called ford...
The door started popping every time I opened or closed the door. Then three days later the spot welds near the hinges fell apart and the door wouldn’t close all the way. According to the dealership where I bought it I am like the third or fourth this month to come in with this complaint. Ford’s recommendation is to replace the entire door. It’s like over $2000 repair. it’s a safety issue due to the fact that the door first of all wouldn’t close and the only way to fix it was to drill some screws into the door as a temporary fixed at least get it to the dealership. Ford also told me that only the drivers side door is covered under the warranty to replace the door. The others are not and the chalk it up to “overextending” the door. I also found online that when others have...
Driver side door welds are failing. Vehicle has only 20,600 miles. First noticed the problem Saturday 8/19/2023. The contact stated on occasion the driver side door has problems closing, and the window will not go down all the way.
Driver's side door hinge has failed. Makes a cracking noise when opening and closing the door. Window will not close automatically if opened so now not able to open it anymore. Occasionally getting warnings that the door is not secure when the car is in Drive. Vehicle is 3.5 years old and only 46k miles so not covered by warranty.
The spot welds on the drivers side door are broken causing the door to not close properly and the window to not function
Drivers side door hinge has failed. Makes a cracking noise when opening and closing the door. Window will not close automatically if opened so now not able to open it anymore. Occasionally getting warnings that the door is not secure when the car is in Drive. Dealer says $2-3k to replace the door. Vehicle is 3.5 years old but only 23k miles so not covered by warranty.
The driver's side door makes a popping/cracking noise when opening. Check arm/hinge seems to have failed and the door is not only making noise but the door assembly is pulling apart. The window now does not go all the way down. The vehicle is available for inspection. The door does not properly open or close properly and at times has to be double checked when in the vehicle to make sure it is closed all the way. This is not safe for travel. The vehicle was brought to the dealership and they said they would have to take it to the body shop in order to inspect it. Estimate of charges for repairs is $3,000 - repair would require a new door (both panels), hinges, and paint along with labor. There were zero warnings prior to the failure. The door just makes noise (popping or cracking) when opening and closing.
The door hinge bracket is over extending and popping when the door is opened all the way.
My Escape has just over 41,000 miles. Very well taken care of and after sitting in a personal garage, while on vacation, I opened drivers side door and LOUD popping noise began when opening or closing. I took to dealership where I lease from and was informed door stop is broken and only way to fixe is total door replacement. This would need to be at my own cost, I REFUSE TO PAY SINCE I DID NOTHING TO IT, and I exchange in 7 months. This is freaking ridiculous. I can now not use my window and literally am anxious to use my only care to get to and from work. They need to fix!!
The spot welds on the driver's door broke. This causes the door to grind when opening/closing. If left for too long, this could lead to the entire door being unusable. No one has looked at this issue other than myself.
The passenger side door has become unusable. When opening it seems to fall of some sort of hinge and is hard to close so we aren’t able to use the driver side door. We took it to Ford BEFORE our warranty expired and they said it wasn’t covered. Now we see that hundreds of people has also had this happen so we know for a fact it was a “lemon” but they refuse to fix it and will cost us thousands to repair even though it’s a factory malfunction. The door is dangerous because it can fall open at any time.
Door welds associated with the door check stop failed. Problem is the same as SSM-50150. Ford is telling me that it’s 1800$ to repair and I am on the hook for the repair.
Spot welds on driver side door where the "Check Arm" attaches to the door have come loose. Unable to close the door.
Not reported to dealer yet but the driver door hinge welds broke and I believe the door could come off.
The driver door started making a popping/creaking sound when I opened and closed it. The sound was quiet at first, like I wasn't even sure I heard it right, then it got really loud and stopped altogether and my window wouldn't roll down properly. The sound only lasted a week or two fron when it started to when it stopped. I took it to the Ford dealership where I bought it, and they told me the door check became UNWELDED inside the door.
Driver door is creaking and not wanting to close all the way
Driver side door is making a clanking noise when opening and closing. I also had difficulty closing and keeping the door closed. The window will not open more than 6 inches. Door hinge or door stop on the interior of the door has some welding part that my mechanic says has broken within the door's frame. He identifies this as a manufacturing problem, not something my mechanic will attempt to fix.
My driver door hinge has come apart from door due to welding, which has impacted my window from going down and although i lock the doors they are still able to come unlock by pulling door handle which leaves my car vunerable to vandelism or theft. i made an appointment and got the first date available. My vehicle is a lease and out of warranty although I paid for extra miles and after showing them all the data from NHTSA they want me to pay $450-$500 and be without a vehicle for a minimum of 4 days with a max of 5 without a loaner and for me to pay for a rental car on top of paying monthly note along with repair and rental which already has inflated rates. They need to fix and have a recall. This is dangerous and can be costly considering your car door is...
The door limiter is ripped free of its mounting [inside the door] and makes keeping the door closed and/or opening it impossible at times. In addition, the broken pieces in the door damaged the window regulator, making egress through the window equally impossible. Our safety is put at risk due to the possibility of the door opening while driving as well as the safety of oncoming traffic. Both Ford dealer and independent body shop confirmed that they have seen this problem on many other Ford vehicles, and the only remedy is a complete door replacement. Prior to door failure, there was a lot of creaking and difficulty closing the door. When we first bought the car [new], the door was not closing correctly, and the dealer claimed that the weatherstripping was the issue. Now that the car is OUT of warranty, Dealer mechanic confirmed this door limiter breaking from the...
Driver's door hinge limit opening check-arm mechanism failure. First awareness when popping noise occurred when opening and closing the door. Internet search found this and related hinge failure experiences by many other Escape owners. The factory welds attaching the mechanism housing to the interior of the door body are failing. Ford has not made a recall. While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred. Our check arm has not completely failed. Complete failure reports include interference with power window operation and inability to safely open and close the door. We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM...
The left front drivers door is difficult to open and close due to broken factory spot welds on the door where it attaches to a factory mechanism. This causes the door to make a popping sound and makes it periodically difficult to both open and securely close the door.
Door welds have broken and door arm is not attached to door any longer. Door has been inspected by Ford and are unwilling to fix due to it being weeks out of warranty.
Driver’s door started to make a loud popping sound. Found that weld spots on the door had failed. Local dealer removed the door check so now the sound is gone but need to be careful opening door in the wind. They have quoted $2,235 to replace the door! Already charged me $52 to remove the door check. I don’t feel safe driving this car being unsure if the door will stay latched. I hope there is a recall by Ford to fix this problem.
My front drivers door started squeaking and yesterday it started making this crunching noise. I noticed that I have three holes on the inside front door panel where the hinges are. I was told by a mechanic that the door check arm on the interior of the door the weld did not hold and that was the noise I was hearing it braking. I can not open my door all the way and it gets stuck open sometimes. I called Ford and because my car is 2800 miles over warranty they will do nothing. Upon investigation I have found you have an investigation into this problem SSM 50150. I have a Ford 2020 Escape. How is it that the weld on a 3 year old car breaks? I have not had it repaired because of the cost involved. I feel this should be escalated to a recall.
Door mechanical issue could become a future safety issue where failed/poor spot welds on a doors check arm bracket could cause the door to swing too far when opened or it could open while driving because of the spot weld failure. Current popping sound when opening and closing the door indicates spot welds on the check arm bracket, internal to the door, have failed, making the door difficult to open and close. A secondary failure is the inability to open and close the window.
The welding spots on the fort broke off.
The component or system that is failing/malfunctioning is the opening and closing of the driver side door. Yes, it is available for inspection upon request. My safety/the safety of others are put at risk should the door opens during driving or at any time without a physical being opening it. No, the problem hasn’t been reproduced or confirmed by a dealer or independent service center not to my knowledge. The vehicle or component has not been inspected by the manufacturer, police, or insurance representatives but has been inspected by myself and others. No, there was not any warning lamps, or messages of the problem prior to the failure. However, there was other symptoms which included a mild sounding popping noise coming from the driver door when opening it to enter and exit the vehicle. This first appeared about two days prior to the component or system complete failure/malfunction.
My drivers side door makes a creaking noise and window doesn’t roll down
DRIVER SIDE DOOR THE DOOR SPOT WELD THAT IS FOR THE DOOR ARM THAT OPENS HAS BROKEN ON 07/28/2023. TOOK IT TO LOCAL FORD DEALERSHIP NOT COVERED PAST 3 YEAR 36000 MILE WARRANTTY. THIS IS A DEFECT FROM FORD AND SHOULD BE COVERED
Door is making popping sound when open. Both driver side and passenger front doors. The driver side window won't roll down.
Driver's side door not closing completely, making loud cracking noise. Unable to roll window down. Door not closing completely is a safety hazard while traveling, concerned the door might open while moving. Because the door isn't closing all the way, it's messing up the electronics as well. The door welds where the bracket attaches has come detached.
Drivers side check arm broke resulting in 3 rivet joints to break where it’s attached to the inside door skin. SSM 50150 for fleet vehicles addresses this. This was purchased from Enterprise. Was told a new door skin was required along with the check arm replacement. Over $1200. This should be a recall.
Spot weld on door may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. Door pops and cracks when it is opened or closed due to welds failing. We took it to the ford dealer and they told us there is not a recall on it so we will have to pay for the repair and IF there is a recall on it they will pay us back for the repair cost. Will that be the dealer price or the price we had to pay at another garage? We have a repair scheduled at another garage. It will be $400. IF YOU DON'T OWN A FORD, DON'T BUY ONE. This model already has had 10 recalls! Ford don't build cars, they build junk! DOES ANYONE KNOW IF THERE IS A CLASS ACTION LAWSUIT YET?
The front left drivers door check guide bracket spot welds have separated from the door frame resulting in the door not opening and closing properly,the window will not roll down or up with the door closed .The door can only open about half way and doesn't shut properly without using unexcusable force .The spot-welds are clearly broken because there are 3 holes in the door where the door check mounting bracket is spot welded to the door shell .If I need to get in or out of the vehicle very fast in an emergency,the door may not open enough for me to get in or out or may not even open at all.If I need to roll down the window with the door shut in an emergency situation I will not be able to,I would have to break the window to escape danger.Ford needs to be responsible for fixing this...
When opening and shutting the drivers door it makes a terrible popping noise and is hard to shut.
My check arm broke at the welding sites and has now affected my locks, window, and the door staying open/shut. I am worried about my window shattering and my door not closing or opening while I am driving. My locks are no longer working which leaves me to be worried about someone getting into my car, since there is not way for me to lock my door. They don’t even work with the key fob. The outside manual lock will not turn. The problem was confirmed by the dealership Ken Stoepel Ford In Kerrville, TX. But they will not fix it because it is out of warranty due to mileage. There was no warning of this. I was parked when it happened. I simply opened my door to get in and it snapped.
The door started popping when it was opened and closed. After one day the weld completely busted loose and the window no longer rolls down either.
My car is displaying similar symptom found on a fleet version of the car - SSM 50150 - 2020-2021 Escape - Cracked Or Broken Spot Welds In The Left Front Door At The Check Arm Attachment Points In The Door Assembly.
In February 2023, we noticed a popping/ snapping sound coming from the driver's door and it would not stay open on its own. Over the next couple weeks the power window began having trouble staying up and then it simply would not stay up at all. In March I took it to the dealership it was purchased from and had it looked it. After a couple hours I was told that the spot welds had failed and that the only way to fix it was to replace the entire door at my expense (approx $2k). The gentleman in charge told me it was not the first he had seen with this issue and if I got it repaired anywhere to keep my receipt for any issues recalls. The only solution I had was to have my husband get the window into place and disconnect the electrical to the window buttons....
The door check bracket on front driver door failed completely. The anchor point in the door broke off the door frame internally. All 6 tack welds failed. The door was stuck open with the check arm fully extended into the door. DeLong Ford of Dwight got me back on the road after removing the check arm. I drilled out the six failed tack welds and riveted the anchor to the door frame at the six points on driver door and replaced the check arm due to damage. I could not afford the almost $2k it would have cost to have the entire door shell replaced and painted, with no promise that I would not experience the failure again in the future. Ford offered to split that cost with me 50/50 because I purchased the vehicle brand new and was no longer in the warranty period. The door check is currently...
Drivers door began popping when opened or being closed. Looked at door and the spot welds on door check attachment point were broken out. We had our local dealer inspect and were told that they were aware of several that were broken in our local area. They also stated one of the cars was sent to a local body shop and repaired. New door and door check. All was paid by Ford. A second came in not long after and they sent it in for repair (same dealer same body shop) and Ford will not pay(reimburse) dealer for completed repairs. Ford knows there is a problem. Apparently they don't want to fix it. I put screws in our door to temporarily fix the problem because we were afraid the check bracket could cut the wiring inside door or get hung up inside the door causing the door to be inoperable....
Both ( Left and Right ) front door check strap attachment points have broken welds. This causes difficulty closing the doors and causes a loud auditable creaking noise when opening or closing the doors. Dealer attempted to fix issue by replacing the actual check strap on each side a total of 3 times before deciding it was a broken weld. By that time car was out of warranty and Ford declined to repair it at their expense. Estimate given by dealer to repair at my cost was over $3500, citing the need to replace both front doors.
Other 2020 FORD ESCAPE Problem Areas
Unknown Or Other
273 complaints
Power Train
184 complaints
Electrical System
138 complaints
Engine
92 complaints
Structurebodydoor
89 complaints
Fuel System Gasoline
88 complaints
Fuelpropulsion System
51 complaints
Structure
46 complaints
Structurebodydoorhinge And Attachments
36 complaints
Forward Collision Avoidance Warnings
35 complaints
Latcheslockslinkagesdoorslatch
30 complaints
Service Brakes
27 complaints
Visibilitywiper
25 complaints
Forward Collision Avoidance Adaptive Cruise Control
23 complaints
Latcheslockslinkages
21 complaints
Forward Collision Avoidance Automatic Emergency Braking
20 complaints
Vehicle Speed Control
17 complaints
Steering
16 complaints
Wheels
15 complaints
Air Bags
10 complaints
Seat Belts
10 complaints
Lane Departure Blind Spot Detection
9 complaints
Seats
9 complaints
Suspension
7 complaints
Back Over Prevention Warnings
6 complaints
Engine And Engine Cooling
6 complaints
Exterior Lighting
5 complaints
Service Brakes Hydraulic
5 complaints
Visibility
5 complaints
Visibilitysunmoon Roof Assembly
5 complaints
Back Over Prevention
4 complaints
Lane Departure Assist
4 complaints
Power Trainautomatic Transmissiongear Position Indication Prndl
4 complaints
Tirespressure Monitoring And Regulating Systems
4 complaints
Visibilitypower Window Devices And Controls
4 complaints
Forward Collision Avoidance
3 complaints
Lane Departure Warning
3 complaints
Parking Brake
3 complaints
Power Trainautomatic Transmission
3 complaints
Structurebodyhatchbackliftgate
3 complaints
Back Over Prevention Rearview System Braking
2 complaints
Back Over Prevention Sensing System Camera
2 complaints
Electronic Stability Control Esc
2 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
2 complaints
Firerelated
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Service Brakes Airantilockabs Warning Light
2 complaints
Tires
2 complaints
Electrical System12v24v48v Battery
1 complaint
Electrical Systemadas
1 complaint
Electrical Systemignition
1 complaint
Electrical Systeminstrument Panelspeedometerodometersensorsending Unit
1 complaint
Electrical Systempropulsion Systemtraction Batterymanagement Systemenergy Control Module Bmsbecmsoftware
1 complaint
Electrical Systemsoftware
1 complaint
Engine And Engine Coolingexhaust Systememission Control
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Equipmentelectricalnavigational Systemglobal Positioning System
1 complaint
Forward Collision Avoidance Adaptive Cruise Controlsoftware
1 complaint
Forward Collision Avoidance Sensing System Camera
1 complaint
Fuel System Dieselfuel Injection System
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinefuel Injection Systemthrottlebodymanifold
1 complaint
Fuel System Gasolinestorageevaporative Emissionscanister
1 complaint
Lane Departure Lane Keep Steering Assist
1 complaint
Latcheslockslinkagesdoorslock
1 complaint
Latcheslockslinkagesfuelingcharging Doorhatchport
1 complaint
Otheri Am Not Sure
1 complaint
Power Trainautomatic Transmissioncontrol Modulesoftware
1 complaint
Power Trainautomatic Transmissiontorque Converter
1 complaint
Power Traindriveline
1 complaint
Power Traintransfer Case 4 Wheel Drive
1 complaint
Service Brakes Airantilock
1 complaint
Traction Control System
1 complaint
Vehicle Speed Controlaccelerator Pedal
1 complaint
Visibilitydefrosterdefoggerhvac Systemair Handlerchamber Ducts And Valves
1 complaint
Visibilitydefrosterdefoggerhvac Systemcompressor
1 complaint
Visibilityglass Siderear
1 complaint
Visibilitywindshield
1 complaint
Wheelslugsnutsboltsstuds
1 complaint