NHTSA Complaint #11539979 — 2020 FORD ESCAPE

The door started popping every time I opened or closed the door. Then three days later the spot welds near the hinges fell apart and the door wouldn’t close all the way. According to the dealership where I bought it I am like the third or fourth this month to come in with this complaint. Ford’s recommendation is to replace the entire door. It’s like over $2000 repair. it’s a safety issue due to the fact that the door first of all wouldn’t close and the only way to fix it was to drill some screws into the door as a temporary fixed at least get it to the dealership. Ford also told me that only the drivers side door is covered under the warranty to replace the door. The others are not and the chalk it up to “overextending” the door. I also found online that when others have taken a look at the cars the hinge is what is breaking and putting strain on the door and putting the full weight on the actual spot where it connects to the door. A it is not just mine that is doing this a friends Ford TransAm is doing the same thing! I worry that the door will come flying off while driving or I won’t be able to get it closed one day while out and about and I have a newborn right now that is scary! Also I am out of warranty and have to now pay out of pocket to have it fixed!