NHTSA Complaint #11715075 — 2020 FORD ESCAPE STRUCTURE:BODY

Complaint Details

ODI Number	11715075
Vehicle	2020 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	October 22, 2025
Date Filed	February 2, 2026
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Took my 2020 Escape into dealer due to recall #23B56/23V502 . Dealer stated that the door needs replacement , this was on Oct 22 ,2025. As of Jan 30 , 2026 Ford has yet to send part. I contacted Ford Customer Service on Jan 26 , 2026 and again on Feb 2, 2026 . They can't give me a date as to when part will arrive .

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